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What do I do if my apps do not work?
First check that your set is connected to the internet, if it is, ensure that the internet connection is
consistent and reliable. If this does not resolve the issue, remove the mains supply from the set and turn
back on a few minutes later.
If this does not work, reset the set via
Settings > Device Preferences > Reset.
Do I need an aerial signal?
For full functionality of your Android set equipped with Freeview Play you will require an aerial
connected to the set with an adequate and reliable signal.
Personal Data
To remove personal data from this set, carry out a reset on your set:
Settings > Device Preferences > Reset > Erase everything.
Why does my set turn on from standby so quickly?
During standby your set will be in a higher power state to enable it to turn on quickly. Should you want
to put the set into low power standby, press and hold down the [STANDBY] button on the remote control
for more than two seconds. This will bring up an option to put the set into low power standby. While in
low power standby, the set will take longer to come on when the [STANDBY] button is pressed.
How do I use Chromecast?
Chromecast built-in allows you to wirelessly cast content from your favourite websites and apps to your
television, directly from your computer or mobile device.
1.
Connect a mobile device such as a smartphone or tablet to the same home network that the
television is connected to.
2.
Launch a Chromecast supported app on the mobile device.
3.
Select the (cast) icon in the app.
The screen of the mobile device is displayed on the television.
If you are experiencing problems with video casting from mobile device to your television, make sure that
Chromecast built-in was enabled during the First Time Installation process.
If you do not wish to reset TV to repeat First Time Installation, Chromecast built-in can be activated by
enabling options [WoW] and [WoL] in the menu [Settings] — [Network & Internet]. After enabling these 2
options, unplug the set from the mains and plug back in order to make enable these changes.
Troubleshooting
Note
: Casting may be limited by the device you are using, additional apps for your device may be
required.
