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Rev. 1

Troubleshooting

Trouble is displayed
on LCD as a
message.

Repair the malfunction
using the "LCD Message
List". (Refer to Section
7.5.1)

Repair the malfunction in
detail using the
troubleshooting flow chart.
(Refer to Section 7.5.2)

Abnormal image
(and trouble that is
not displayed as
message on LCD).

Repair the malfunction in
detail using the
troubleshooting flow chart.
(Refer to Section 7.5.3)

MALFUNCTION REPAIR PROCEDURE

7.1

Precautions Before Repairs

(1)

Check the basic inspection items indicated in the User’s Manual.

(2)

Learn from the customer the details on when malfunction occurs.

(3)

Inspect the state that closely resembles the state of a malfunction.

7.2

Items to Check Before Remedying Abnormal Image

(1)

Is the environmental conditions of this equipment appropriate?

(2)

Have the consumable parts (toner, drum cartridge) been properly replaced?

(3)

Is there anything wrong with the paper? Refer to the paper specification for more details
on this.

(4)

Is the drum cartridge properly set?

7.3

Precautions Before Remedying Abnormal Image

(1)

Do not touch OPC drum surface with hand or foreign substance.

(2)

Do not expose the OPC drum to direct sunlight.

(3)

The fuser unit is hot. Therefore, do not touch with hands.

(4)

Do not expose the image drum to more than 5 minutes of light. This includes room lighting,
as well.

7.4

Troubleshooting Preparations

(1)

Operation Panel Display

The troubleshooting state of this machine will be displayed on the LCD (Liquid Crystal
Display) of the operator panel.

Take appropriate repair/maintenance measures according to the message displayed on
the LCD.

7.5

Troubleshooting

When this printer troubleshoots, find the cause of trouble using the following procedure.

Содержание AR-C360P

Страница 1: ...SHARP CORPORATION This document has been published to be used for after sales service only The contents are subject to change without notice SERVICE MANUAL COLOR LED PRINTER MODEL AR C360P 11 01 2005 ...

Страница 2: ...Ver Date No Revision Page Changes In Charge Document Revision History ...

Страница 3: ...urethattheinformationinitisaccurate The parts used for the printers are sensitive and if handled improperly may be damaged It is strongly recommended that the products are maintained by maintenance men registered with Sharp Electronics Corporation Errors may be crept into the document Sharp assumes no responsibility for any damage resulting from or claimed to be the results of those repairs adjust...

Страница 4: ... in user s manual That situation may case electric shock fire and or injury Please let our staffs in Customer Center know after unplugging mains connector when the printer has fallen down or damaged That situation may case electric shock fire and injury Do not connect the power cord the printer cable or the ground wire other than in structed in user s manual Fire can be induced if misused Do not i...

Страница 5: ...Rev 1 5 Do not go near an ejection area while the power is on and in printing You may get injured ...

Страница 6: ...n 41 2 10 Toner Low Detection 41 2 11 Paper Size Detection 44 2 12 Power ON Process 45 2 12 1 Self Diagnostic Test 45 2 13 Color Drift Detection 46 2 14 Reading Version of Routine Replacement Units 47 2 15 Life Counter of Replaceable Units 47 2 16 Toner Usage Level Detection 47 3 General Handling Operations 48 Details undecided 48 4 Parts Replacement 49 4 1 Precautions When Replacing Parts 49 4 2 ...

Страница 7: ...ode 95 5 1 2 3 Switch Scan Test 96 5 1 2 4 Motor Clutch Test 100 5 1 2 5 Test Print 104 5 1 2 6 Initialize NVM 108 5 1 2 7 Consummable Parts Counter Display 109 5 1 2 8 Consumable Continual Counter Display 109 5 1 2 9 Panel Display Details 110 5 1 3 Various Printing Methods with a Stand Alone Printer Coming with a Controller 115 5 2 Adjustment After Replacing Parts 116 5 2 1 Precautions when Repla...

Страница 8: ...age 146 7 6 Check Fuse 162 8 Connection Diagram 163 8 1 Check Resistance Value 163 8 2 Diagram of Part Layout of Various PCB 169 9 Interface Specifications 175 9 1 Parallel Interface Specifications 175 9 1 1 Parallel Interface Overview 175 9 1 2 Parallel Interface Connector and Cable 175 9 1 3 Parallel Interface Level 175 9 1 4 Timing Chart 180 9 1 5 Parallel Interface Signal 181 9 2 USB Interface...

Страница 9: ...Rev 1 9 ...

Страница 10: ...e Side Printer Unit Belt Unit Sensor Switch and Thermistor Paper Conveyor Sensor Paper Size Detector Fuser Temperature Detector Ambient Temperature Humidity Detector Remaining Toner Level Detector ID Belt Fuser Check C ID Unit M ID Unit Y ID Unit K ID Unit C ID M Fuser M ID Y ID K ID Belt MT Resist Hopping Geared Motor DC motor Operation Panel High Performance Sensor Heavy Paper Sensor Density Sen...

Страница 11: ...on The internal part of the printer consists of the following parts Digital Photo Processor Paper Travel Path Control Unit CU and PU Operation Panel Power Source High Voltage Area Low Voltage Area Figure 1 2 illustrates the printer composition ...

Страница 12: ...Rev 1 12 1 3 Composition This printer comes standard with the following options Double Side Printer Unit Large Volume Paper Tray Additional Memory 512MB Internal Harddisk ...

Страница 13: ...Rev 1 13 Finisher Unit AR C36TF 2 3 Hole Punch Unit AR C36HP No Image ...

Страница 14: ...t Card Label Heavy Paper 15 ppm 5 Resolution 1200 600 4bit gray scale 6 Input Power 100VAC 10 7 Power Consumption Peak 1500W Normal 750W average Reference value Idle 200W Reference value Power Save Mode 55W 8 Frequency 50 60Hz 2Hz 9 Noise During Operations 55dB when second tray is not attached Standby Time 45 dB Power Save 43 dB 10 Life of Consumables Toner Cartridge 7 500 pages 5 Duty Large Volum...

Страница 15: ... month Max Transport 1 month Max 10 to 32 0 to 43 10 to 43 29 to 50 29 to 50 Remarks Temperature C Temperature F 50 70 Temperature guaranteeing full color print quality Power OFF 20 to 80 10 to 90 10 to 90 10 to 90 Operating Not Operating Storage Transport 25 26 8 35 40 Remarks Maximum Web Bulb Temperature C Relative Humidity 12 Temperature and Relative Humidity Temperature Temperature Conditions ...

Страница 16: ...Rev 1 16 ...

Страница 17: ...QFP X tal 32 768MHz Battery Resident 256MByte 3 3V 3 3V 3 3V 3 3V 2 5V 3 3V 5 0V 5 0V 5 0V 1 8V 3 3V 3 3V 3 3V 5 0V 2 5V 3 3V 1 8V 3 3V 5 0V 3 3V 1 8V 2 5V 3 3V 5 0V 5 0V CVDD PLLVDD 3 3V 3 3V 3 3V 5 0V 5 0V 2 5V CVDD PLLVDD 2 5V 3 3V 3 3V 2 5V CVDD PLLVDD S_A 12 0 S_DQ 63 0 C_A 12 0 C_DQ 63 0 SA 19 0 XD 7 0 P_DA 2 0 P_DD 15 0 S_DA 2 0 S_DD 15 0 CPU_CLK 66MHz CPU Sideband PCI_AD 31 0 BRDATA0 31 0 ...

Страница 18: ...with HDD or CompactFlash However HDD may be added as an option to a model with CompactFlash HDD is a mold assembly similar to the one for the 600 dpi system 4 SouthBridge LSI This is a ALI make BGA package LSI It mainly controls the USB I F Centro I F image processing LSI Ethernet board and MFP extension board via the PCI bus 5 Image Processing LSI This is an EFI make BGA package LSI It is mainly ...

Страница 19: ...Rev 1 19 ...

Страница 20: ...t Clutch 2 13 DUPLEX UNIT K ID Motor Y ID Motor M ID Motor C ID Motor Tray1 MPT Motor Regist Motor BELT Motor Job Offset Motor 9 9 9 4 9 4 4 9 4 9 Geared Motor 2 2 Registration Shutter Facedown Solenoid 2 2 3 3 2 OPTIONAL TRAY UNIT 14 4 10 Fuser Motor 6 Disposal Toner Motor Waste toner Box Hole IC Belt Hole IC Cover 1st PAPER END 3 MPT Paper End MPT Home Position OHP Sensor MPT Paper END 3 3 Toner...

Страница 21: ...ircuit 1 Low Voltage Power Unit This circuit generates the following voltage 2 High Voltage Power Unit This circuit generates the following voltage that is more powerful than 24V necessary for the electrophotographic process according to the control sequence from the control PCB Output CH DB SB BB TR Voltage 0 8 to 1 4kV 100 to 450V 250V 300 to 700V Drop from SB Output with Zener 0 to 7kV Purpose ...

Страница 22: ...st roller 1 Regist roller 2 Feeding Hopping roller Power supply Discharge Fixing Cleaning Transfer Paper conveyance Paper advance A motion of a paper OPC drum rotation Transfer Electrification Exposure Development Cleaning Discharge sensor Paper feed sensor 1 Discharge Face up Paper feed sensor 2 Multi purpose tray Paper cassette Paper regist MT 1ST 2ND Light sensor 4 K Y M C 2 4 Mechanical proces...

Страница 23: ...ic latent image is created on the OPC drum surface according to the electrical potential 3 Development The negatively charged toner comes in contact with the OPC drum to fuse the electrostatic latent image by electrostatic force to create a significant image on the surface of the OPC drum 4 Transfer Paper is pressed against the surface of the OPC drum then conveyed by the transfer roller from behi...

Страница 24: ...ler to evenly negatively electrify the surface of the OPC drum 3 Exposure The LED head irradiates light on the surface of the OPC drum that is charged with a negative electrical load The negative electrical load attenuates according to the intensity of light for the irradiation area of the OPC drum surface Further the electrostatic latent image is created on the OPC drum surface according to the e...

Страница 25: ...velopment roller comes in contact Transfer roller Paper Conveyance belt OPC drum Power supply unit 5 Transfer The transfer roller is made of a conductive sponge Paper is pressed against the OPC drum surface then the paper and OPC drum surface is adhered Paper is pressed against the surface of the OPC drum then conveyed by the transfer roller from behind The toner and positive electrical load that ...

Страница 26: ...at roller surface and the temperature that is detected with the thermistor ground on the backup roller surface There is also a thermostat for safety purposes When the heat roller temperature rises above a certain temperature the thermostat opens and shuts down the power supplied to the heater The backup roller unit is pressed against the heater with a press spring on both sides Cleaning braid Disp...

Страница 27: ...g roller Cassette 1 Cassette 2 Cassette 3 Cassette 4 Cassette 5 Multipurpose tray Regist roller Assy B Regist roller Assy A Cleaning blade Fuser assembly Belt unit High pressure power supply Low pressure power supply 2 4 2 Paper Processing Mechanism Figure 2 5 illustrates how the paper transfers through the AR C360P Figure 2 5 Paper Path ...

Страница 28: ...the paper supply motor turns CCW and the paper supply clutch is connected until the IN1 sensor turns ON 2 When the IN1 sensor is turned ON a certain volume of paper is further transported until it is against the 1st resist roller this corrects paper skew 3 The paper is transported to the transport belt when the electromagnetic clutch which delivers power that the register strike motor is turning C...

Страница 29: ...per supply motor turns CCW and the paper supply clutch is connected until the IN sensor of the top tray to supply the paper turns ON 2 When the IN sensor is turned ON a certain volume of paper is further transported against the regist roller this corrects paper skew 3 The paper is conveyed to the AR C360P when the electromagnetic clutch which delivers power that the register strike motor is turnin...

Страница 30: ...ation length A paper will stop if the tip reaches the 2nd register strike roller Assy 5 A regist motor rotates in the direction of a simultaneously and a paper is conveyed with the 2nd regist roller Assy A hopping motor is rotated until a paper arrives at the position of the image drum cartridge black 6 A hopping motor is rebooted in order to make paper feed to the following paper when an after th...

Страница 31: ...nce sensor Paper existence sensor Middle transport roller The clutch gear of electromagnetism 2 Entrance sensor 2 Retard roller Hopping sensor Feed roller 2nd Regist roller Assy B Write sensor Paper Regist motor drive Hopping motor drive a b Figure 2 8 ...

Страница 32: ... direction of the arrow a The belt unit consists of one conveyor roller that is directly under the drum for each color with the conveyor belt in between the drum When a specified voltage is applied the conveyor belt and conveyor roller transfers the toner image on the drum for each color then feeds the paper on the conveyor belt to the fuser unit Figure 2 9 ...

Страница 33: ...hrome printing When the C ID motor rotates CW the lift uplink slides to the right and as indicated in Figure 2 10 b all units other than the K ID moves UP The printer is now ready for black and white printing Figure 2 10 a Figure 2 10 b C ID Unit M ID Unit Y ID Unit K ID Unit C ID Unit M ID Unit Y ID Unit K ID Unit C ID Motor CCW C ID Motor CW Lift uplink Lift uplink ID Unit Operations During Colo...

Страница 34: ...driven by a single DC motor The heater roller turns when the fuser motor turns in the direction of the arrow a This roller fuses the toner image on the paper with heat and pressure 2 At the same time the four discharge rollers are activated to discharge paper 3 The discharge path to the face up or face down stacker is automatically switched by the paper separator solenoid Figure 2 11 ...

Страница 35: ...le side printer unit At this time roller 1 turns in the direction of arrow a therefore the paper is retracted to the undersurface of a double side printer unit 2 Further when the tip of the paper passes through the double side printer entrance sensor after a certain period of time the roller starts a reverse rotation Roller 1 turns in the direction of arrow b then sends the paper inside the double...

Страница 36: ... Sensor Function This detects the top of the paper entering and then determines the timing to switch from the hopping to the conveyor This detects the tip of the paper transferred then determines the length of the paper according to the time it takes the tips of the paper to reach the sensor This detects the tip and end of the paper then determines paper discharge This determines the tip of the pa...

Страница 37: ...val to open periodically 9 RFID Sensor The radio communications of this sensor are carried out to IC tip built in the toner cartridge and it checks the existence of a toner cartridge and the toner residual quantity in a toner cartridge 0 Thermal Sensor Refer to 2 7 Image Transfer Control Due to Environmental Change A Humidity Sensor Refer to 2 7 Image Transfer Control Due to Environmental Change B...

Страница 38: ...0P comes with several ID units and LED heads therefore causes color drift This mechanical color drift can automatically be corrected with the following procedures 1 Automatically Corrected Color Drift 1 X Axis Color Drift position off alignment due to LED head 2 Skew Color Drift position off alignment due to LED head 3 Y Axis Color Drift I D unit and position off alignment due to LED head 2 Correc...

Страница 39: ...assette 1 2 3 4 or 5 out of paper Error Code Displayed on LCD 400 401 372 390 1 391 2 392 3 393 4 394 5 395 370 383 371 382 381 380 490 1 491 2 492 3 493 4 494 5 495 Error Paper Size Error Mis feeding in Double Side Print Conveyance Assy MT mis feed Cassette 1 2 3 4 or 5 mid feed Paper jam when printing on the other side with Double Side Print Paper jam at the entrance of the Double Side Printer U...

Страница 40: ...Rev 1 40 ...

Страница 41: ... toner low level state in the end of a churning bar is measured and detected by the sensor OFF time minimum height ON time maximum height Agitation bar Target board Sensor The light which emitted light by the sensor reflects with a target board and received light by the sensor Therefore the minimum height length of stay is detectable The light which emitted light by the sensor does not reflect wit...

Страница 42: ...reaches the maxi mum height the agitation bar falls in the minimum height by prudence since there is no resistance by the toner At this time the minimum height length of stay of a target board becomes long This time is measured and a toner low level state is detected Toner Supply Operation When continuation 3 cycle detection of the toner low level state is carried out a toner supply roller and a t...

Страница 43: ...low then toner low is displayed after printing an equivalent of 5 of 200 A4 sheets The toner in a toner cartridge is lost If a toner full state is detected 10 consecutive times the toner low state is canceled If the toner sensor does not change over 3 cycles 2 3 sec X 3 then the toner sensor alarm is activated The toner sensor does not detect anything when the drum motor is stopped 1 A 37ppm print...

Страница 44: ...1 1 1 0 0 1 0 1 PSZSW3 0 1 1 0 0 0 0 1 1 0 0 1 1 1 0 1 PSZSW4 0 1 1 1 1 1 0 0 1 1 0 0 0 0 0 1 2 11 Paper Size Detection A cam is interlocked with the paper guide of the paper cassette then four tab pieces via this cam drives the system according to the paper guide setting position When the paper cassette is attached to the printer the micro switch detects the state of the tab piece and then recogn...

Страница 45: ...cked for its specifications Any RAM that falls out of the specifications will result in an Error b The RAM in each slot is checked by read after write 4 EEPROM Check The specific data stored in the fixed address of the EEPROM is checked 5 Flash ROM Check The flash ROM format is checked If it is unformatted then read after write check takes place and the flash ROM is formatted 6 Option Unit Check B...

Страница 46: ...f the cleaning blade behind the belt unit A color drift detection pattern is printed on both ends of the left and right side of the belt Then the reflective optical sensor reads this detection pattern to measure the drift level based on black as a standard The correction value is then determined based on this measurement Then the main scanning sub scanning and skewed color drift correction au toma...

Страница 47: ...e turning the power back ON or opening closing the cover Alarm This unit can still be used 2 14 Reading Version of Routine Replacement Units This determines whether the parts are new or old according to the I D of the consumable parts that are routinely replaced the fuser unit and the state of the fuse in the belt unit good dead If the fuse is in a conductive state then it is considered a new unit...

Страница 48: ...Rev 1 48 ...

Страница 49: ...owing procedures to reconnect the printer 1 Connect the AC cable and interface cables to the printer 2 Connect the AC inlet plug into the AC receptacle 4 Turn ON I the power of the printer 2 NEVER disassemble the printer when it is operating normally 3 When disassembling the Assy disassemble only the minimum necessary NEVER remove any parts other than those indicated in the Parts Replacement Proce...

Страница 50: ... P N 4PB4083 2248P001 1 1 1 1 1 1 1 2 2 5 mm screw 3 5 mm screw LED Head Cleaner 7 1 Maintenance Tools No 1 100 Screw Driver 9 1 Cut Sheet Film Maintenance 42404301 10 1 Label Paper Thickness Sensor for Adjustment Transparency Sheet 11 Micro Driver 2 0mm 1 Paper Thickness for Adjustment High Voltage Probe Maintenance Tools The tools necessary to replace the printed circuit board PCB and unit are i...

Страница 51: ...Rev 1 51 4 2 Parts Layout Printer Unit 120V ...

Страница 52: ...Rev 1 52 Base Assy 1 2 A A ...

Страница 53: ...Rev 15 4 Base Assy 2 2 ...

Страница 54: ...Rev 1 55 Side R Assy ...

Страница 55: ...Rev 1 56 Side F Assy ...

Страница 56: ...Rev 1 56 Cover Assy OP Panel ...

Страница 57: ...Rev 1 57 FDR Unit Regist A A B B ...

Страница 58: ...Rev 1 58 FDR Unit MPT ...

Страница 59: ...Rev 1 59 Sensor Regist Assy ...

Страница 60: ...Rev 1 60 Eject Assy 2 ...

Страница 61: ...Rev 1 61 Plate Top Assy A A A A ...

Страница 62: ...Rev 1 62 Job Offset Assy ...

Страница 63: ...Rev 1 63 Basket Assy ...

Страница 64: ...Rev 1 64 Plate Shield Box Assy ...

Страница 65: ...Rev 1 65 Unit Duplex 1 2 8 ...

Страница 66: ...Rev 1 66 Unit Duplex 2 2 ...

Страница 67: ...Rev 1 67 4 3 Parts Replacement Method This section describes the procedures to replace the parts and assembly indicated in the disassembly diagram ...

Страница 68: ...4 3 1 Cover Rear Cover Side R and Cover Side R Rear 1 Unscrew the 5 screws 1 then remove Cover Rear 2 2 Unscrew the 2 screws 3 then remove Cover Side R 4 with it warped 3 Unscrew the screws 3 then remove Cover Side R Rear 6 ...

Страница 69: ... 4 3 2 Cover Side L and Cover Assy Front 1 Open Cover Assy Top 1 2 Unscrew the 4 screws 2 then remove the Cover Side L 3 3 Open the Cover Assy Front 4 by 90 unscrew the 2 screws 5 then slide the Assy to the side and remove ...

Страница 70: ...Rev 1 70 1 2 4 3 3 Stacker Assy FU 1 Open Cover Assy Top 1 2 Open Stacker Assy FU 2 then remove the 2 stoppers 3 Push these to one side remove the post then remove the Stacker Assy FU 2 ...

Страница 71: ... L 1 Open Cover Assy Top 1 then lift Basket Assy 2 2 Remove Cover Assy OP Panel 3 from its supporting point 3 Unscrew screw 4 remove the hinges and then remove Cover Guard R 5 4 Unscrew 2 screws 6 then remove Cover Guard Front 7 5 Unscrew 2 screw 8 then remove the 2 hinges and remove the Cover Guard L 9 ...

Страница 72: ... to Section 4 3 4 2 Remove Cover OP Panel 2 from Frame OP Panel 1 3 Unscrew the 2 screws 3 then remove hinge R 4 and Cover Hinge R 5 4 Unscrew 2 screws 6 then remove the Hinge L 7 Cover Hinge L 8 and Plate Shield OP 9 5 Remove Cover LCD 0 Button key A and Lens LED B then remove the OP PCB C ...

Страница 73: ...Rev 1 73 1 2 8 4 3 6 Cover Assy Top 1 Open Cover Assy Top 1 2 Unscrew 8 screws 2 then remove the 3 hinges and the Cover Assy Top 1 ...

Страница 74: ...n 4 3 2 3 Remove the connector then Remove FAN PCB Assy 1 4 Unscrew the 2 screws remove the Plate Shield Assy 3 then remove the connector 5 Unscrew 7 screws 4 then remove CU Board Assy 5 6 Disconnect all 17 Connectors then unscrew 4 screws 6 and remove S2V PU Board 7 7 Unscrew 9 screws 8 remove the Plate Shield Box Assy 9 then remove all the connec tors ...

Страница 75: ...nd disconnect the connector 4 Unscrew 2 screws 4 then remove the 2 hinges and remove the Cover Assy Top Sub 5 5 Remove the 3 E rings 6 unscrew 2 screws 7 then remove the Plate Support Top 8 Colla 9 Shaft Top A 0 Shaft Top B A Spring Torsion Top L B Spring Torsion Top A C Spring Torsion Top R D and Spring Torsion Top R E 6 Unscrew 3 screws F then remove the Gear Assy L G 7 Unscrew 3 screws H then r...

Страница 76: ...late Top Assy 1 then unscrew 3 screws 3 and remove Plate Dumper Assy R 4 4 Remove E ring 5 and unscrew screw 6 then remove Plate Dumper TCR SUB 7 and Dumper R 8 5 Unscrew 3 screws 9 then remove Plate Dumper Assy L 0 6 Remove E ring A and unscrew screw B Then remove Plate Dumper TCR SUB C and Dumper L D 7 Remove Shaft Top E Spring Torsion BAS L F and Spring Torsion Top R G then remove Plate Top Ass...

Страница 77: ...Rev 1 77 1 2 3 4 3 10 Eject Assy 1 Remove the 7 hinges then remove Cover Board 1 2 Remove the 13 connectors and unscrew the 2 screws 2 Then remove the 3 hinges and remove the Eject Assy 3 ...

Страница 78: ... Pulse Belt and Sensor Resist Assy 1 Unscrew the 2 screws 1 then remove the 4 pin connector and remove the Motor Pulse Belt 2 2 Unscrew 7 screws 3 then remove the 4 connectors 2 pin 14 pin 3 pin 5 pin and remove the Sensor Resist Assy 4 ...

Страница 79: ...4 3 12 FDR Unit MPT 1 Open the Cover Assy Top 2 Remove the stay on both side Frontside Hook Rear side Screw 4 and 2 connectors then unscrew the 2 screws 2 3 Close the hopper Assy 1 remove the 2 supporting points then remove the FDR Unit MPT 3 ...

Страница 80: ...1 2 5 4 4 3 13 FDR Unit Resist 1 Remove the FDR Unit MPT Refer to Section 4 3 12 2 Unscrew the 4 screws 1 and disconnect connector 4 then remove Plate Assy MPT Lock 2 3 Unscrew screw 3 then remove FDR Unit Resist 5 ...

Страница 81: ...en remove Cover Middle 1 2 Remove the hinge then remove Guide Tube L 2 3 Unscrew 2 screws 3 then remove Duct Assy Toner 4 4 Unscrew screw 5 then remove Gear Duct B Assy 6 5 Unscrew screw 7 then remove Gear Duct ID Assy 8 6 Unscrew 6 screws 9 then remove Duct Drive Assy 0 ...

Страница 82: ... Assy 1 Open the Cover Assy Top then remove the Belt Assy 2 Unscrew screw 1 then remove Cover HV Assy 2 3 Remove the 2 connectors and unscrew the 2 screws 3 then remove HV Assy 4 4 Remove the 2 hinges then remove Bracket HV Assy 5 ...

Страница 83: ...Rev 1 83 2 1 Lever 12 4 3 16 Power Unit 1 2 Unscrew the 12 screws 1 disconnect all connectors pull out the lever then remove the Power Unit 2 ...

Страница 84: ...Power Source Assy and Motor FAN 1 Remove the Power Unit Refer to Section 4 3 16 2 Unscrew the 3 screws 1 then remove the low Voltage Power Source Assy 2 and Film Insulation 3 3 Unscrew the 2 screws 4 then remove the connector and Motor FAN 5 ...

Страница 85: ... 4 Lock lever 4 3 18 Belt Assy 1 Open the Cover Assy Top 1 2 Remove ID Unit 2 3 Lift up the 2 lock levers toward the arrow then remove the Belt Assy 3 Remove Belt Assy 3 by lifting handle 4 then remove along with handle 5 ...

Страница 86: ...Rev 1 86 Lock lever 1 2 4 3 19 Fuser Unit LBT 1 Open Cover Assy Top 1 2 Lift the lock lever toward the arrow then remove the Fuser Unit LBT 2 ...

Страница 87: ...Rev 1 87 Lever 1 4 3 20 Unit Duplex 1 Pull out Unit Duplex 1 while pressing the lever ...

Страница 88: ...Rev 1 88 3 1 Hinge 4 2 4 3 21 Paper Feed Roller 1 Open the tray 1 side cover 1 and the paper guide 2 2 Pull out Tray 3 3 Pull outward the hinges of the 3 paper feed rollers 4 and remove from the shaft ...

Страница 89: ...2EV 89 ...

Страница 90: ...4 Default Overseas OEM OEML Letter Default Overseas OEM Automatically reboot after escaping from the menu The default value for non PS models is JP1 This displays the menu to initialize the harddisk and Flash ROM This switches whether to Show Hide the Print Information ID Check Pattern and Engine Status of the Function Menu If this item is disabled the Print Information ID Check Pattern and Engine...

Страница 91: ...zed It automatically reboots after the settings are made and applied Some of the PU network etc cannot be initialized Changes the default PDL language supported according to the destination The PDL language disabled from this menu will no longer be displayed on the Print Setup Personality of the Function menu When receiving print data in the disabled PDL language display INVALID DATA and dispose t...

Страница 92: ...int Procedure Switch pressing order HDD NO 0 0 3 3 HDD YES 0 0 0 3 3 Vertical Black White Lines Vertical Black White Lines Vertical Black White Band Vertical Black White Band Horizontal Black White Lines Horitzontal Black White Lines Horizontal Black White Band Horitzontal Black White Band Print pattern Print Pattern Page 1 Page 2 5 1 Maintenance Menu and Its Function 5 1 1 Maintenance Menu There ...

Страница 93: ...uneven printing or dust in the printouts Decrement this set ting if there is any scattering in high density printing or if there is snow like patterns in the printout Incre ment this setting if the printout ap pears whiting out Plain Paper COLOR Print This is used to fine tune any uneven print ing or dust in the printouts Decre ment this setting if there is any scattering in high density printing ...

Страница 94: ...ntenance mode is a media conveyor mode that assists confirmation of the basic operations of the check and print system 5 1 2 1 Operation Panel Instructions on self diagnosis operations is based on the following Operation Panel layout as a prerequisite ...

Страница 95: ... the power to go to the System Maintenance Mode 2 Press the MENU and MENU key until the DIAGNOSTIC MODE is displayed 3 Diagnostic Mode XX XX XX appears on the LCD panel The XX XX XX stands for the version of the ROM At the bottom right the setting of the Factory Working Mode is displayed This is usually S MODE 4 Press the MENU or MENU key to go to each self diagnostic step The menu item rotates by...

Страница 96: ...es to the unit to test from Table 5 1 1 appears at the top of the display Press the MENU and MENU keys The MENU key Increment Test Item the MENU key Decrement Test Item PAPER ROUTE PU 1 H 2 L 3 H 4 L 4 The test is started by pressing the ENTER key The top of the display starts blinking and the applicable unit number 1 4 and the current state appears Operate each unit Figure 5 1 Display the operati...

Страница 97: ... 20 1 2ndPaper END SNS 21 2 2ndLifter SNS 21 2 2ndLifter SNS 21 3 2ndFeed SNS 21 3 2ndFeed SNS 20 3 Cover Open 2nd SW 20 3 Cover Open 2nd SW 17 2 1stPaper Near END SNS 17 2 1stPaper Near END SNS 17 1 1stPaper END SNS 17 1 1stPaper END SNS 18 2 1stLifter SNS 18 2 1stLifter SNS 18 3 1stFeed SNS 18 3 1stFeed SNS 17 3 Cover Open 1st SW 17 3 Cover Open 1st SW 13 2 Disposal toner box 13 2 Disposal toner...

Страница 98: ... H L IN2 Sns IN2 Sns Toner Y Sns Cover Left Upper Stacker Full Sns Face up Aligment Right Sns Lower Center Thermister Temperture Sns TAG Y presence Y Drum Phase Sns Paper Slack Sns Disposal toner box Y Toner Supply Sns MPT Hopping Sns 1st Paper Near End Sns 1st Lifter Sns 1st Paper Size 2 Sw 2nd Paper Near End Sns 2nd Lifter Sns 2nd Paper Size 2 Sw 3rd Paper Near End Sns 3rd Lifter Sns 3rd Paper S...

Страница 99: ...ns PI11 Belt home position outlet Sns PI7 Self prime Sns PI21 Stapler slide home position Sns PI18 Upper stack tray Sns PI15 Punch connect signal Outlet Sns FP2 Inverter connected Sns FP4 Waste Toner Box Hole IC Port Level H L H OPEN L CLOSE H Paper present L Paper absent H Home position L Except in the home position H Home position L Except in the home position H Start staple detection L Staple a...

Страница 100: ...name of the unit will start blinking Then the applicable unit will drive for 10 seconds After driving for 10 seconds it will return to State 2 The drive will start again by re pressing the applicable switch To drive the applicable unit there is a need to clear the drive limitational conditions indicated in Table 5 2 Launching a state drive that doesn t clear the limitation conditions is invalid Wh...

Страница 101: ...RAY1 GEARED MOTOR TRAY2 MOTOR TRAY2 GEARED MOTOR TRAY2 FEED MOTOR TRAY2 ROLLER CLUTCH REGIST MOTOR REGIST CLUTCH 2ndCLUTCH TRAY1 MOTOR MPT MOTOR FAN POWER DUP MOTOR 2 DUP MOTOR 1 EXIT SOLENOID REGISTRATION SHUTTER FAN FUSER FACE DOWN SOLENOID FAN ID FUSER MOTOR BELT MOTOR Figure 5 2 Location of Motor and Clutch ...

Страница 102: ...R Drive Limitation TRAY 2 is installed TRAY 3 is installed TRAY 4 is installed TRAY 5 is installed TRAY 2 is installed and the cassette is not installed TRAY 2 is installed and the cassette is not installed TRAY 2 is installed and the cassette is not installed TRAY 2 is installed and the cassette is not installed TRAY 2 is installed TRAY 3 is installed TRAY 4 is installed TRAY 5 is installed TRAY ...

Страница 103: ...LT FAN ID TONER SUPPLY K TONER SUPPLY Y TONER SUPPLY KY TONER SUPPLY M TONER SUPPLY C TONER SUPPLY MC DISPOSAL TONER TUBE ID UP DOWN Drive Limitation Finisher is installed Finisher is installed Finisher is installed Finisher is installed Finisher is installed Finisher is installed Finisher is installed Inverter is installed Inverter is installed Inverter is installed Error display Remarks OPTION O...

Страница 104: ...OR DUPLEX JOB OFFSET FINISHER Setting value 0 TRAY1 TRAY2 TRAY3 TRAY4 TRAY5 MPF 0 ON OFF 3 PAGES STACK OFF 1 PAGES STACK OFF ON OUTPUT BIN PUNCH OFFSET STAPLE STAPLE PAGE INVERT Function Press Enter to start printing or CANCEL to stop printing each page 0 Blank page 1 to 7 See the Test Print Pattern table pattern printing 8 to 15 Blank page Choose a paper feeder Set the number of test print pages ...

Страница 105: ...e cursor to the color to be turned on or off Press MENU or MENU to turn the setting of each color on or off respectively OK to add Press BACK to exit the print color setting mode FINISHER Setting 1 When FINISHER is shown at the bottom of the display panel press ENTER 2 Press MENU or MENU until the setting item to be edited appears 3 Press ENTER the set value will appear at the bottom of the panel ...

Страница 106: ...rn 1 Pattern 2 Pattern 3 Pattern 4 Pattern 7 Pattern 5 Pattern 6 Print Test Pattern Pattern No 0 1 2 3 4 5 6 7 Print pattern None blank page 2 by 2 4 by 4 Horizontal line Slanted line Vertical line Vertical band Full ...

Страница 107: ...nt Value Unit Press MENU key to switch the display YTR MTR CTR and KTR are image transfer voltage settings of each color Unit KV Press MENU key to switch the display YR MR CR and KR represent the electric current uA of the transfer roller for each color respectively Press MENU key to switch the display THICK Detected medium thickness μm TEMP Fusing temperature C REGIST Constant speed of resist mot...

Страница 108: ...isplay blinks at the top row of the display Press it for 10 consecutive seconds to initialize all items indicated in Table 5 3 4 Press the BACK key to end the test Returns to state 1 Note Table 5 3 NV RAM Initial Item to Initialize K DRUM UNIT Y DRUM UNIT M DRUM UNIT C DRUM UNIT FUSER UNIT TR BELT UNIT K DISTNR Y DISTNR M DISTNR C DISTNR DISTNR CNT DISTNR BOX TNR CNT Detail Total number of revolut...

Страница 109: ...Rev 1 109 ...

Страница 110: ...f Correction Error RIGHT CYAN LEFT Sensor Error CYAN RIGHT Sensor Error CYAN Toner EMPTY CYAN Toner LOW CYAN Toner Sensor Error CYAN Density Correction ID Error 1 CYAN Density Correction ID Error 2 Engine Diagnostic Mode Disposal Toner Full Disposal Toner Near Full Panel Display BLANCE ERROR BELT LIFE OVER BELT REFLECTION ERROR BELT UNIT FUSE CUT ERROR BLACK DENSITY CALIB ERROR BLACK DENSITY SENSO...

Страница 111: ...AM DUPLEX INPUT JAM DUPLEX REVERSAL JAM EXIT JAM FEED Details DRIVE Motor Overheat Error DUPLEX I F Error DUPLEX Type Error DUPLEX Unit Open PU PCB Fan Motor Error ENGINE Control Error EEPROM Error EEPROM Unmounted ENGINE Life Over RAM Error ROM Error SRAM Error Environmental Temperature Sensor Error Face Up Stacker Open FLASH Hardware Error FLASH Software Error Front Cover Open FUSER Life Over FU...

Страница 112: ...veyance Jam Job Offset Home Error LED head Overheat Error TRAY1 Liftup Error TRAY2 Liftup Error TRAY3 Liftup Error TRAY4 Liftup Error TRAY5 Liftup Error TRAY1 Lifting UP TRAY2 Lifting UP TRAY3 Lifting UP TRAY4 Lifting UP TRAY5 Lifting UP LOWER Heater High Temperature HOT Error LOWER Heater Low Temperature COLD Error LOWER Heater Thermistor Open Error LOWER Heater Thermistor Short Circuit Error MAG...

Страница 113: ... Out of Paper Warning Paper Conveyance Error Paper Size Error PU Fan Motor Error Power Supply LSI Error Process Control OFF Color Drift Density Correction Taking Place when launched from CU Punch Dust Box Unmounted Punch Dust Overflow Color Drift Sensor Calibration Error Right Side Cover Open Density Correction Shutter Error 1 Density Correction Shutter Error 2 Bottom Bin Stacker Full Face Down St...

Страница 114: ...LOW LEFT Sensor Error YELLOW RIGHT Sensor Error YELLOW Toner EMPTY YELLOW Toner LOW YELLOW Toner Sensor Error YELLOW Density Correction ID Error 1 YELLOW Density Correction ID Error 2 Panel Display INFEED TRAY1 INFEED TRAY2 INFEED TRAY3 INFEED TRAY4 INFEED TRAY5 INFEED MP FEEDER INFEED DUPLEX INPATH DUPLEX INPUT INPATH DUPLEX ENTRY INPATH REVERSAL INPATH FEED INPATH TRANSPORT INPATH EXIT Details T...

Страница 115: ... of PS fonts Operations Panel Switch press 1200 Model Enter Print Page Selection Enter PS Font Selection Enter Font List Print PCL Print list of PCL fonts Operations Panel Switch press 1200 Model Enter Print Page Selection Enter PCL Font Selection Enter Demo Print Print the demo pattern for each destination on the ROM and HDD Operations Panel Switch press 1200 Model Enter Print Page Selection Ente...

Страница 116: ... EEPROM Error If on the Operation Panel a SERVICE CALL XXX Engine EEPROM Error is displayed replace with new EEPROM In this case execute the procedures described in Section 5 2 2 5 2 2 Precautions Upon EEPROM Replacement When replacing the Engine Control PCB SV2 PWB if the EEPROM was removed but not mounted on the new PCB or if the EEPROM is replaced with a new EEPROM then the Version Read Functio...

Страница 117: ...ach Color Unit Life Count Total Number of Printout Sheets Count Details The number of printouts are converted into number of Letter Sheets from when the new fuser unit is assembled The number of printouts are converted into number of Letter Sheets from when the new fuser unit is assembled The number of turn around is converted into number of Letter Sheets from when the new ID unit is assembled Tot...

Страница 118: ... the bottom row Initializing network There is no longer any need to press the black push SW once the above is displayed 4 Initialization is completed if Ready to Print appears on the operation panel For 1200dpi NIC Card Procedure to Check that Network Information Has been Initialized 1 Printer the Printer Information and Setting Details 2 Check the following 2 points in the Network area of the fir...

Страница 119: ...D 1200dpi Model If the HDD is replaced after troubleshooting or due to an Error message after replacing the HDD always print the configuration to check the setting details When the HDD is replaced the following items are initialized Therefore reset these items Always return the HDD removed to the ODC Quality Assurance The HDD Label incurs a royalty and is very expensive Therefore be especially car...

Страница 120: ...ing during use Set this if there is any problem with the density Set this when the printer is not running Stop State Do not set this while the printer is warming up 1 Press the ENTER key several times The Color menu will appear 2 Press the MENU or MENU key to display the Density Correction Execute 3 Press the ENTER key Automatic Density Correction starts Note ...

Страница 121: ...lcohol isopropyl alcohol rubbing alcohol thinner or other solvents to clean the lens since this may damage the surface of the lens A LED head cleaner comes with the toner cartridge package 6 4 Pickup Roller Cleaning Clean the pickup roller if there is any problem with paper feeding Use a soft cloth etc with alcohol to clean the roller surface with care not to scratch or damage the surface during t...

Страница 122: ...ditions of this equipment appropriate 2 Have the consumable parts toner drum cartridge been properly replaced 3 Is there anything wrong with the paper Refer to the paper specification for more details on this 4 Is the drum cartridge properly set 7 3 Precautions Before Remedying Abnormal Image 1 Do not touch OPC drum surface with hand or foreign substance 2 Do not expose the OPC drum to direct sunl...

Страница 123: ...eration restored by replacing the applicable RAM DIMM Is this a standard RAM DIMM Is the applicable RAM DIMM difference mounted normal Is operation restored by replacing the applicable RAM DIMM Is this a standard RAM DIMM Is the applicable RAM DIMM difference mounted normal Is operation restored by replacing the applicable RAM DIMM Is the problem corrected by replacing the CU PCB EEPROM Is the err...

Страница 124: ...problem Normal Read Write not possible with EEPROM or Flash Is the error display reproducible Is the error display reproducible Does the Error take place again Remedy Replace CU PCB Must replace EEPROM 1 Replace Program ROM DIMM Replace with standard program ROM DIMM officially for the model Replace Program ROM DIMM Replace with standard program ROM DIMM officially for the model Refer to the flowc...

Страница 125: ...es the Error take place again Sensor Dew Error Detected 1 Is the fuser cooling fan operating 2 Cooling fan is replaced but Error occurs again Error was detected in each fan 01 Fuser FAN Error 02 Power FAN Error 03 PU Motor FAN Error 04 Belt FAN Error 05 IDFAN Error 06 Top Cover FAN Error Remedy Replace Engine Control PCB S2V Replace engine control PCB S2V Check to see if there is an EEPROM If not ...

Страница 126: ...again 1 Is an Error message displayed 2 Does the Error take place again 1 Is an Error message displayed 2 Does the Error take place again 1 Is an Error message displayed 2 Does the Error take place again Remedy ICheck the OED head unit Turn ON power again Replace the LED head Assy Turn ON power again Confirm that the Y M and C ID units are in position and reboot Confirm that the lever is in positi...

Страница 127: ...ror take place again Remedy Turn ON power again Leave in that state for 30 minutes then turn ON power again Assemble the proper fuser Check to see that the fuser is properly assemble Replace fuser Turn ON power again Replace optional unit Connect properly Replace the control panel and cable Check the connection of the S2M board Replace the S2M board Check the connection of the I F cable Replace th...

Страница 128: ...it mounted properly 3 Does the Error take place again 1 Has any abnormal substance get mixed in with the sensor 2 Can the paper thickness detection be reset and restored by opening closing the tray 3 Is operation restored by turning OFF ON the power 1 Has any abnormal substance get mixed in with the sensor 2 Can the paper thickness detection be reset and restored by opening closing the tray 3 Is o...

Страница 129: ...Is this immediately after replacing the belt Are operations restored by re inserting the Double Side Printer Unit Check paper jam in double side printer Check paper jam in double side printer Check misfeed in double side printer unit Remedy Check how the belt unit is mounted Re0mount the belt unit then turn ON the power again Replace Belt Unit Assy Check how the ID is mounted Turn ON power again R...

Страница 130: ...cified toner sensor is normal 1 Check if the stacker is full 2 Check if the Stacker Full Sensor activator is normal 1 Check if MT is Out Of Paper 2 Check and see if the out of paper sensor activator is normal 1 Check and see if the specified cassette is out of paper 2 Check and see if the out of paper sensor activator is normal 1 Is an Error message displayed 2 Is this immediately after the fuser ...

Страница 131: ... supplied to tray 3 properly 24 V power is not supplied to tray 4 properly 24 V of power is not supplied to tray 5 properly The fuser is not operating properly Does the error still occur Remedy Refill with paper Check Paper Near End Sensor Check the manual usage procedures HDD malfunction Replace HDD Check to confirm that the tray is mounted correctly Replace the geared motor of the tray Check to ...

Страница 132: ...etected The ASP PCB HDD is not a standard official product The ASP PCB HDD program does not match the destina tion The ASP PCB EEPROM unmounted or EEPROM Error is detected Remedy Check to confirm that the waste toner transfer system is operating properly Replace the waste toner motor Check the connection of the S2M board Replace the S2M board Check the connection of the V72 2 board Replace the V72...

Страница 133: ...the engine PCB S2V PWB remove the EEPROM chip from the old PCB and then put the EEPROM that was removed on the new PCB replacement Note Order 1 2 3 4 5 6 Malfunction Details The machine does not operate properly after turning ON the power Jam Error Paper Supply Jam 1st Tray Paper Supply Jam Multipurpose Tray Fee Jam Paper Output Jam Double Side Print Jam Paper Size Error I D UP DOWN Error Fuser Un...

Страница 134: ... of BYN PCB optional HMK PCB RAM_DIMM and HDD Does the Light On state vary If the LED Light On state is Normal replace the applicable part If light ON is not normal then replace PCB c Initializing remains displayed CU PCB Malfunction Does the LED lightup normally PWR_GOOD Green Light ON DIAG_LED3 0Red Light OFF FPGA_LED Green Light ON If NO GOOD remove in the sequential order of BYN PCB optional H...

Страница 135: ...the ASP PCB It will all lightup immediately after the power is turned ON It will all dim down when the initialization process is successfully completed If all lights do not dim then there is a CU PCB malfunction If all lights do not dim then disassemble the BYN PCB optional HMK PCB RAM_DIMM and HDD Check to see if it will lightup again in this state HDD_LED Red This lights up when accessing the HD...

Страница 136: ...S Replace the operator panel cable Has operation been restored NO Replace the operator panel cover Assy YES END NO Is 5V output to the engine PCB S2V PWB power connector Pin 5 6 7 8 5V Pin 1 2 3 4 9 10 11 0V No Check connection of power connector then replace the low voltage power unit YES Replace the engine PCB YES Is the following voltage output to the Main PCB PU IF connector Pin 137 147 187 19...

Страница 137: ... MT Sensor NO Check the signal cable connection then replace the Sensor PCB R71 PWB YES Check the signal cable connection then replace the engine PCB NO Immediately after intaking the paper does a paper jam occur YES Did the paper reach the Entrance Cassette Sensor or Entrance MT Sensor Yes Go to A NO Replace the paper separation frame Assy of the Feed Roller or Paper Cas sette NO Is the Main Feed...

Страница 138: ... scan test in the Maintenance Mode Also check the FSENS connection pin signal of the Engine PCB S2V PWB Pin 2 Entrance MT Sensor NO Check the signal cable connection then replace the Sensor PCB R71 PWB YES Check the signal cable connection then replace the engine PCB NO Immediately after intaking the paper does a paper jam occur YES Did the paper reach the entrance MT sensor YES Go to A NO Replace...

Страница 139: ...le is connected Is it connected properly NO Properly connect cable YES Replace the engine PCB NO Immediately after intaking the paper does a paper feed jam occur YES Did the paper reach the write sensor YES Go to A NO Is the resist motor operating NO Is the resist motor resistance the rated value at approx 7 9Ω NO Replace the resist motor YES Check the gear bite then replace the engine PCB YES Rep...

Страница 140: ...heck Engine PCB S2V PWB connector PART TEMP Pin 8 NO Check signal cable connection then replace the paper output sen sor YES Replace the engine PCB NO Is the Face Up Stacker cover fully open Or is it completely closed NO Fully open or close the stacker cover YES Is the heat motor operating NO Heat Motor resistance the rated value of approx 7 9Ω NO Replace the heat motor YES Is 34V output to the En...

Страница 141: ...em Main tenance Mode switch scan test NO Check cable connection and replace the defective sensor YES Check to see that the signal cable is connected Is it connected properly NO Properly connect cable YES Replace Double Side Printer Control PCB V73 PWB NO Immediately after intaking the paper does a paper feed jam occur YES Did the paper reach the rear sensor of the double side printer YES Go to A N...

Страница 142: ...ever YES Does the Entrance Belt Sensor operate normally Activate the sensor lever then check to see that the sensor operates normally throughout the switch scan test in the System Maintenance Mode Also check the signal of the Engine PCB S2V PWB FSENS connector Pin Pin 6 Entrance Belt Sensor NO Check cable connection then replace Sensor PCB R71 PWB YES Do all Size Detection PCB PXC PWB Paper Size D...

Страница 143: ...k the cable connection then replace the engine PCB YES Does the IDU Sensor terminal operate normally NO Check the gear fitting bite and sensor terminal operations then replace the gear or sensor terminal YES Does the ID Sensor operate normally Check the signal of the Driver PCB S2V PWB JODEN connector Pin Pin 12 IDU Sensor Yellow Pin 2 IDU Sensor Magenta Pin 4 IDU Sensor Cyan Pin 14 IDU Sensor Bla...

Страница 144: ...kup Roller Thermistor wire disconnected or short circuited Refer to Figure 7 1 approx 190k to 980kΩ at room temperature between 0 to 43ºC YES Replace the fuser unit NO NO After turning ON the power wait 3 minutes Does a fuser unit Error occur NO Go to A Is the fuser unit heater ON Is it HOT YES Replace the engine control PCB NO Replace the fuser unit NO Is there an AC voltage output between Pin 1 ...

Страница 145: ...voltage power unit YES Replace the engine PCB YES Has the low voltage power fan been replaced YES END NO Replace the low voltage power fan YES After turning ON the power again does the engine PCB fan operate NO Is 34V output to the F7 fuse of the Engine PCB S2V PWB NO Is 34V output to the Engine PCB S2V PWB POWER connector 34V Pin 12 13 14 NO Check cable connection then replace the low voltage pow...

Страница 146: ...C A band or stripe print appears in the vertical direction of the printout Black Band Color Band Black Stripe Color Stripe Figure 7 2 D A white band white stripe uneven color band or uneven color stripe occurs in the vertical direction Figure 7 2 F Defective Fusion the image smears or peels off when touched Periodicity Abnormality Figure 7 2 E Printout Falloff Color Offset Printout Color Differenc...

Страница 147: ...he FG plate spring YES Replace the LED head Has the problem been corrected YES END NO Replace the engine PCB S2V PWB Has the problem been corrected YES END NO Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection then replace the low voltage power unit Has the problem been corrected YES END NO Is 24V output to the HVOLT connector pin 16 of the engine PC...

Страница 148: ...O Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection then replace the low voltage power unit Has the problem been corrected YES END NO Is 24V output to the HVOLT connector pin 16 of the engine PCB S2V PWB NO Replace the engine PCB YES Check the cable connection then replace the high voltage power unit or belt unit Has operation been restored YES END ...

Страница 149: ...engine PCB S2V PWB Has the problem been corrected YES END NO Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection then replace the low voltage power unit Has the problem been corrected YES END NO Is 24V output to the HVOLT connector Pin 16 of the Engine PCB S2V PWB NO Replace the engine PCB YES Check the cable connection then replace the high voltage p...

Страница 150: ...rected YES END NO Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection Then replace the engine PCB S2V PWB Has the problem been corrected YES END NO Check the cable connection then replace the Engine PCB S2V PWB Has operation been restored YES END NO Is the I D unit terminal properly connected to the contact Assy Refer to Figure 7 3 NO Properly connect...

Страница 151: ...he problem been corrected YES END NO Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection then replace the engine PCB S2V PWB Has the problem been corrected YES END YES Check the cable connection then replace the Engine PCB S2V PWB Has operation been restored YES END NO Is the I D unit terminal properly connected to the contact Assy Refer to Figure 7 3...

Страница 152: ...put between CN connector Pin 1 and 3 of the low voltage power unit NO Replace the low voltage power unit YES Heat Roller Thermistor resistance the rated value Refer to Figure 7 1 approx 50MΩ to 590kΩ at room temperature between 0 to 43ºC NO Replace the fuser unit YES Is the Backup Roller Thermistor resistance the rated value Refer to Figure 7 1 approx 190kΩ to 980kΩ at room temperature between 0 t...

Страница 153: ...mage Transfer Rolle Restoration Method Replace the image drum cartridge Replace the image drum cartridge Replace the image drum cartridge Replace the image drum cartridge Replace the fuser unit Replace the belt unit 7 Periodicity Abnormal Refer to Figure 7 2 E After replacing the Image Drum Cartridge Fuser Unit or Belt Unit reset the counter from the User Maintenance Mode Note ...

Страница 154: ...e the head shield cable Has the problem been corrected YES END NO Check the cable connection then replace the engine PCB S2V PWB Has the problem been corrected YES END NO Check the cable connection Then replace the low voltage power unit Has the problem been corrected YES END YES Is 24V output to the HVOLT connector Pin 16 of the Engine PCB S2V PWB NO Replace the engine PCB YES Check the cable con...

Страница 155: ...JUST TEST Press ENTER key once to display the REG ADJUST EXECUTE Press ENTER key to execute automatic correction of color drift motor starts op erating and color drift correction is executed Color drive correction operation does not take effect motor does not operation and immediately displays OK YES Error other than color drift occurred Correct error Has color drift been corrected and restored fo...

Страница 156: ...ce the engine PCB Has operation been restored YES END NO Replace the Z71 PCB and Engine PCB connection cable Has operation been restored YES END NO DYNAMICRANGE LEFT RIGHT display YES Is the color drift sensor cover dirty YES Cleaning defect of the surface of the sensor cover by the cleaning blade on the rear of the shutter Replace the shutter and sensor cover then restore the cleaning performance...

Страница 157: ...ration been restored YES END NO Check the cable connection Replace the PCB S2H PWB connection Has operation been restored YES END NO Is the Engine PCB S2V PWB properly connected to the PCB S2H PWB NO Properly connect the engine PCB to the PCB connection NO Replace the engine PCB Has operation been restored YES END NO Is the I D unit terminal properly connected to the contact Assy Refer to Figure 7...

Страница 158: ...n replace the LED head Assy NO Check the cable connection then replace the low voltage power unit Has operation been restored YES END NO Is 24V output to the power connector of the Engine PCB S2V PWB 24V Pin 12 13 14 NO Check the cable connection then replace the low voltage power unit YES Is 24V output to the HVOLT connector Pin 2 of the Engine PCB S2V PWB NO Replace the engine PCB YES Check the ...

Страница 159: ... in contact with each FG plate spring NO Correct the bend in the FG plate spring YES Replace the LED head Has the problem been corrected YES END NO Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection then replace the engine PCB S2V PWB Has the problem been corrected YES END YES Remount or replace the belt unit Has the problem been corrected YES END NO...

Страница 160: ...he PU PCB REG 13 pin NO Replace PU PCB YES Is the GND connected to the 15 pin Reg of the PU PCB NO Replace PU PCB YES Is a 5ms ON 10 duty pulse signal output to the 16 pin PU PCB REG When Belt Motor is Stopped Cannot be used in field since it is used for synchronization NO Replace PU PCB YES Turn the power back ON and detect the media thickness Has the Error disappeared NO Replace sensor YES END ...

Страница 161: ...Rev 1 161 Ground Charge roller Development roller Toner supply roller Development braid Figure 7 3 ...

Страница 162: ...PU FAN Error FAN Clutch Cover Open Lift Error TRY 1 Option TRY 34V MID Hopping Motor Driver YID Fuser Motor Driver JODEN Board KID Registration Motor Driver CID Belt Motor Driver 5V Sensor Job OFF Motor Driver Cover Open Switch Geared Motor Driver 7 6 Check Fuse If the following error occurs check the applicable fuse of the engine control PCB S2V PWB See Table 7 2 Table 7 2 Fuse Error ...

Страница 163: ...n Pin 3 and Pin 4 7 9Ω Between Pin 1 and Pin 2 2 4Ω Between Pin 3 and Pin 4 2 4Ω Between Pin 1 and Pin 2 2 4Ω Between Pin 3 and Pin 3 2 4Ω Conveyance Belt Motor Main Motor Y Main Motor M Yellow Orange Black Brown M 1 2 3 4 M 1 2 3 4 M 1 2 3 4 Unit Circuit Diagram Parts Diagram Resistance Value ...

Страница 164: ...and Pin 4 2 4Ω Between Pin 1 and Pin 2 2 4Ω Between Pin 3 and Pin 4 2 4Ω Between Pin 1 and Pin 2 7 9Ω Between Pin 3 and Pin 4 7 9Ω Main Motor C Main Motor K MT Resist Motor Unit Circuit Diagram Parts Diagram Resistance Value M 1 2 3 4 M 1 2 3 4 M 1 2 3 4 ...

Страница 165: ...nd Pin 2 7 9Ω Between Pin 3 and Pin 4 7 9Ω Fuser Motor Paper Supply Motor Between Pin 1 and Pin 2 23Ω Between Pin 3 and Pin 4 23Ω Offset Motor Unit Circuit diagram Parts Diagram Resistance Value Between Pin 1 and Pin 2 7 9Ω or 8 4Ω Between Pin 3 and Pin 4 7 9Ω or 8 4Ω M 1 2 3 4 M 1 2 3 4 ...

Страница 166: ...iagram Parts Diagram Resistance Value Geared Motor Main Cooling Fan PULL and Cooling Fan for Controller Main Cooling Fan PUSH and Cooling Fan for Controller Red Black 34V 1 FANALM N 3 0V 2 M White Red Black 34 V 1 FANALM N 3 0V 2 M White ...

Страница 167: ...4V 1 FANALM N 3 0V 2 M White Unit Circuit Diagram Parts Diagram Resistance Value CU PCB Fan 1 600 CU PCB Fan 2 1200 Red Black 5V 1 FANALM Lock signal 3 0V 2 M Yellow Red Black 5V 2 FANALM N Speed signal 3 0V 1 M Yellow White label Blue label ...

Страница 168: ...en Pin c and Pin d 231 4kΩ at 25 C Between Pin e and Pin f 0 or open Fuser Unit c d e f a b 1 Upper roller side 2 Backup roller side a 1 Upper Roller 2 Backup Roller b Thermostat1 Thermostat2 e f a b Heater e f Thermistor c d Fuse Heater Thermistor c d Center Left Thermistor Center ID Cooling Fan Red Black 5V 1 0V 2 M CU PCB Fan 3 1200 White label Red Black 5V 1 FANALM Speed signal 3 0V 2 M Yellow...

Страница 169: ...Rev 1 169 8 2 Diagram of Part Layout of Various PCB ...

Страница 170: ...DRV0 30 1 40 1 11 2 2 10 OPEPANE 1 9 12 FINISHER HEATIF 9 11 3 4 2 51 52 49 50 CUIF 99 100 RFID 9 1 2 25 24 1 14 2 Motor Driver PWB S2M PWB 4 DC0 FAN OPIRY24 1 1 1 POW24 BEL TFAN 1 TNRMOTO 1 1 REGHOP 8 4 JOFMOT TNRMOT1 DC2 DCHEAT SHUT DC3 1 1 1 1 1 9 2 10 9 1 4 5 3 6 FLASH 1 9 1 1 1 1 6 1 1 1 1 2 2 10 5 3 19 2 29 10 DC1 WTDC FSNS HALLDCT PSIZE TRYSNS CL1 GDDC HALL1 3 1 9 ...

Страница 171: ... x 2 SDMM1 SDMM2 HDD CPU Fiery ASIC FPGA Battery BNY board S100 download SW CF LED USB LED PWR_GOOD LED DIAG LED3 DIAG LED2 DIAG LED1 DIAG LED0 HDD LED FPGA LED J7000 Compact Flash 144 143 2 1 144 143 2 1 J7002 Network 1 18 36 19 1 2 3 4 USB CENT PUIF ...

Страница 172: ... LED3 LED2 LCD SW1 SW6 SW5 SW4 SW3 SW2 SW0 1 1 2 POWER 4 CPOW2 1 4 MPOW2 1 4 YPOW2 1 4 KPOW2 6 ID System Sensor PWB SGG PWB SNS2 SNS1 1 2 23 SNS1 A K C E SNS2 A K C E SNS3 1 IDFAN 9 A K C E SNS4 A K C E SNS3 24 7 Entrance Sensor PWB S2C PWB 10 NEAREND 1 TRYSNS2 9 LIFT TRYSNS1 EMPTY 1 ...

Страница 173: ...WB S2R PWB 10 Color Drift Sensor PWB S2Z PWB 1 2 20 2 19 1 1 4 1 4 ENV PATHICK 10 1 3 1 3 MPTPAP MPTHOME WRSNS IN2SNS 1 CLUTCH FSNS MPTSNS RSNS COVSNS SNS 1 13 12 1 1 6 2 1 SOLENOID CSNS CSNSL 1 1 12 DENS 14 1 5 2 4 CSNSL1 REGSNSL REGSNSR 1 A K K A E C C E 5 2 4 ...

Страница 174: ... Inverter PWB V72 3 PWB 12 Duplex Control PWB V72 2 PWB MAIN1 1 14 SP FLASH CL1 MOTOR_A 1 1 4 4 5 MOTOR_B 1 6 1 2 FAN 1 3 COVDPN 1 3 2 1 1 9 1 10 MAIN1 MAIN2 1 15 1 14 SP FLASH CL1 MOTOR_A 1 1 4 4 5 MOTOR_B 1 1 9 2 CL2 POWER 1 6 1 2 2 1 FAN 1 3 1 3 1 9 1 10 14 Disposal Toner Gear Belt Rotation Disposal Toner Sensor PWB HAL PWB CN 1 3 ...

Страница 175: ...llel Interface Connector and Cable 1 Connector Printer 36pConnector Female 57LE 40360 12 D56 DDK Ltd equivalent product Cable 36pConnector Male 57FE 30360 20N D8 DDK Ltd equivalent product 1 18 19 36 2 Cable Use a cable shorter than 1 8m Use a cable with a shielded twisted pair wire for to prevent noise interference 9 1 3 Parallel Interface Level Low Level 0 0V to 0 8V High Level 2 4V to 5 0V Pin ...

Страница 176: ...0 min ON LINE SW BUSY 100 ms max SELECT SELECT ACKNOWLEDGE ON LINE SW BUSY INPUT PRIME SELECT ACKNOWLEDGE BUSY 50 μs min It is based on a menu setup 5μs max 9 1 4 Timing Chart Compatible Mode a Data Reception Timing b Online Online SW for Offline Switching Timing c Offline Online SW for Online Switching Timing d nlnit Timing Default Invalid ...

Страница 177: ...per error takes place during High Level Always High Level when the parallel interface is active Used for two way communications Unconnected Ground for signal Ground for chassis Provides 5V Cannot supply power to an external device Ground for signal Printer is initialized during Low Level When printer is alarming the printer goes to Low Level state The ground for signals Un connecting 3 3kW inside ...

Страница 178: ... 2 USB Interface Connector and Cable 1 Connector Printer Side B Receptacle Female UP Stream Port UBB 4R D14T 1 JST Mfg Co Ltd equivalent product Connector Pin Layout Cable B Plug Male 2 Cable Cable Length 2m USB 2 0 cable recommended Use a cable with shielded wire 9 2 3 USB Interface Signal R1 Function 1 Vbus Power Source 5V Red 2 D Data Transfer White 3 D Data Transfer Green 4 GND Signal GND Blac...

Страница 179: ...10 ERROR MESSAGE LIST Details undecided ...

Страница 180: ...cation may be reproduced stored in a retrival system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior permission of the publisher Trademark acknowledgements All trademarks and copyrights are the property of their respective owners ...

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