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145

10. T

roub

le-

shoo

ting

10. Troubleshooting

Problems and Solutions

Line error (AM-400 only)

Problem

Solution

LINE ERROR appears in
the display.

A line error occurs when your machine cannot
communicate correctly with the other fax machine.
The error is usually due to a problem on the phone
line.

Try the transaction again. If the error persists, check
the following:

• Check the connection. The cord from the

TEL.

LINE

socket to the wall socket should be no longer

than two metres.

• Make sure there are no modem devices sharing the

same telephone line.

• Check with the other party to make sure their fax

machine is functioning properly.

• Have your telephone line checked for line noise.

• Try connecting the machine to a different telephone

line.

• If the problem still occurs, your machine may need

service.

Содержание AM-300

Страница 1: ...NLINE GUIDE MODEL AM 300 AM 400 1 Installation 2 Copying 3 Sending Faxes AM 400 only 4 Receiving Faxes AM 400 only 5 Special Fax Functions AM 400 only 6 Printing 7 Scanning 8 Printing Lists AM 400 only 9 Maintenance 10 Troubleshooting ...

Страница 2: ...ch could otherwise arise due to inappropriate waste handling 2 In other Countries outside the EU If you wish to discard this product please contact your local authorities and ask for the correct method of disposal For Switzerland Used electrical or electronic equipment can be returned free of charge to the dealer even if you don t purchase a new product Further collection facilities are listed on ...

Страница 3: ...hádzat v blízkosti zariadenia a musí byt ľahko dostupná Reţeaua de alimentare cu tensiune priza trebuie instalată lângă echipament şi trebuie să fie accesibilă facil Elektrivőrgu pistikupesa peab asetsema seadme lähedal ja olema kergelt ligipääsetav Maitinimo tinklo kištukinis lizdas turi būti montuojamas prie įrangos ir turi būti lengvai pasiekiamas Elektrotīkla ligzdai rozetei ir jāatrodas šīs i...

Страница 4: ...6 CEE y 73 23 CEE modificadas por medio de la 93 68 CEE Este equipamento obedece às exigências das directivas 89 336 CEE e 73 23 CEE na sua versão corrigida pela directiva 93 68 CEE Η συσκευή αυτή πληροί τις απαιτήσεις των Οδηγιών 89 336 ΕΟΚ και 73 23 ΕΟΚ όπως έχουν τροποποιηθεί από την 93 68 ΕΟΚ Ez a készülék megfelel a Tanács által kiadott 89 336 EGK és 73 23 EGK Irányelveknek és az utóbbit módo...

Страница 5: ...orvég dán spanyol portugál görög magyar holland belga cseh szlovák román észt litván és lett analóg nyilvános kapcsolt telefonhálózatokban muködtetheto Dit is een faxproduct dat werkt op het Duitse Australische Zwitserse Franse Italiaanse Zweedse Finse Noorse Deense Spaanse Portugese Griekse Hongaarse Nederlandse Belgische Tsjechische Slowaakse Roemeense Estlandse Litouwse en Letlandse analoge ope...

Страница 6: ... electrician IMPORTANT The wires in this mains lead are coloured in accordance with the following code GREEN AND YELLOW Earth BLUE Neutral BROWN Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The wire which is coloured GREEN AND YELLOW must be connected to the terminal in t...

Страница 7: ...ией по эксплуатации и применяемыми техническими стандартами Следующие данные являются дополнительной информацией необходимой для обеспечения требований Государственного Стандарта Информация для покупателей введенного в действие с 1 июля 1998г Остальная обязательная информация уже отражена в руководстве по эксплуатации Страна изготовитель Произведено в Таиланде Фирма изготовитель ШАРП Корпорейшн Юр...

Страница 8: ...rtridge included with machine Approx 1500 pages Replacement cartridge AM 30DC Approx 3000 pages Drum cartridge yield continuous printing 5 page coverage A4 paper Initial cartridge included with machine 20 000 pages average Replacement cartridge AM 90DR 20 000 pages average PC print speed 12 ppm pages per minute Resolution 600 600 dpi dots per inch Copy speed 12 cpm copies per minute Copy quality s...

Страница 9: ...pplicable telephone line Analog public switched telephone network TBR21 Memory size 2 MB approx 125 average A4 pages Resolution Horizontal 8 lines mm Vertical Standard 3 85 lines mm Fine Halftone 7 7 lines mm Super fine 15 4 lines mm Halftone 256 levels Reception modes FAX ONLY EXT TEL Scanner type CIS Contact Image Sensor Resolution 300 600 x 300 dpi 300 600 x 600 dpi Scan speed TWAIN scanning us...

Страница 10: ... 1 1 cable must be purchased separately Effective scanning width 208 mm max Effective printing width 202 mm max Display 16 digit LCD display Paper tray capacity A4 size plain paper Approx 250 sheets 80 g m2 At room temperature and normal humidity Power requirements 220 230 V AC 50 Hz U K Eire 230 V AC 50 Hz Russia 220 240 V AC 50 60 Hz Operating temperature 10 30 C Humidity 20 85 RH Noise emission...

Страница 11: ... V 50 Hz earthed outlet U K Eire 230 V 50 Hz Russia 220 240 V 50 60 Hz Connecting it to any other kind of outlet will damage the machine Never insert objects of any kind into slots or openings on the machine This could create a risk of fire or electric shock If an object falls into the machine that you cannot remove unplug the machine and consult a qualified service representative Do not place thi...

Страница 12: ...er are trademarks of Microsoft Corporation in the U S A and other countries Acrobat and Adobe are trademarks of Adobe Systems Incorporated Eastman Software is a trademark of Eastman Kodak Company All other company names and product names appearing in this manual are the trademarks of their respective owners ...

Страница 13: ...0 only 48 General Machine Settings 50 2 Copying 55 Making a Copy 55 Selecting Temporary Copy Settings 58 Permanent Copy Settings 62 Using the Auto Document Feeder 65 Copying onto Envelopes and Cards 67 3 Sending Faxes AM 400 only 70 Sending a Fax 70 Storing a Number for Speed Dialling 75 Selecting Temporary Fax Settings 80 Other Fax Transmission Settings 82 Using an Extension Phone to Send a Fax 8...

Страница 14: ... 7 Scanning 113 Scanning From a TWAIN Application 113 Scanning From a WIA Application Windows XP Me only 117 Scanning From the Scanner Wizard Windows XP Me only 120 Scanning From the Operation Panel 121 8 Printing Lists AM 400 only 132 9 Maintenance 137 Cleaning the Scanning Glasses and Rollers 137 Replacing the Toner Cartridge 141 Replacing the Drum Cartridge 142 10 Troubleshooting 145 Problems a...

Страница 15: ... fax press this key to select a resolution setting page 80 Right left arrow keys When making a copy press either of these keys after selecting an enlargement reduction setting with the ZOOM key to increase or decrease the setting by 1 page 58 When sending a fax press either of these keys to search through your auto dial fax numbers page 72 MENU key Press this key followed by the left or right arro...

Страница 16: ...fax mode page 70 When in fax mode press this key to select the Line Monitor function page 81 Alarm indicator This blinks when the toner cartridge is nearly empty or the drum cartridge is near or at the end of its life This lights steadily when the toner cartridge is empty the machine is out of paper the print compartment cover is open or when a paper jam has occurred a message will appear to indic...

Страница 17: ...hese keys to enter the number of copies dial fax numbers and enter numbers and letters when storing auto dial numbers Start key Press this key when you are ready to begin copying faxing or scanning The key can also be pressed in the date and time display of fax mode to show the percentage of memory currently used 19 20 21 ...

Страница 18: ...e copying TEXT or PHOTO page 59 Right left arrow keys When making a copy press either of these keys after selecting an enlargement reduction setting with the ZOOM key to increase or decrease the setting by 1 page 58 MENU key Press this key followed by the left or right arrow key to access special functions and settings Stop key Press this key to cancel an operation before it is completed COPY key ...

Страница 19: ...ine is out of paper the print compartment cover is open or when a paper jam has occurred a message will appear to indicate the problem PRINT STOP key Press this key to cancel a print job sent to the machine from a computer page 106 ZOOM key Press this key to select an enlargement or reduction setting when making a copy page 58 ENTER key Press this key to enter or select a setting Number keys Use t...

Страница 20: ... heaters or air conditioners Keep dust away from the machine Keep the area around the machine clear About condensation If the machine is moved from a cold to a warm place it is possible that condensation may form on the scanning glass preventing proper scanning of documents To remove the condensation turn on the power and wait approximately two hours before using the machine CD ROM Setup Guide Ton...

Страница 21: ...ys Attach the document feeder tray Slide the output tray into the machine as shown When it stops lift the end slightly and push in so that the tray locks in place Important The output tray must be attached correctly or the machine will not operate ...

Страница 22: ...o move the machine to a new location disconnect the telephone line cord before unplugging the power cord After you have unplugged the power cord push the scanner release back in to lock the scanner After moving release the scanner lock first and then plug in the power cord Connect the telephone line last If you need to move the machine AM 300 After you have unplugged the power cord push the scanne...

Страница 23: ...ent and must be easily accessible Note The shape of the power plug varies by country Comments The machine does not have a power on off switch The power is turned on and off by simply plugging in or unplugging the power cord Whenever you unplug the power cord wait at least 5 seconds before plugging it back in If your area experiences a high incidence of lightning or power surges it is recommended t...

Страница 24: ... plug varies by country TEL LINE TEL SET Make sure that the line cord is inserted into the TEL LINE socket Do not insert it into the TEL SET socket Germany The machine is supplied with a N coded line cable enabling you to use an extension cordless telephone on the same line If you don t have the standard NFN outlet of TELEKOM you can purchase an NFN adapter at your retailer Italy Use the provided ...

Страница 25: ... sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Select the dial mode TONE PULSE 5 Press repeatedly to exit FAX MENU Display 1 TONE FAX SETTING 1 DATE TIME SET Important The facsimile function of this machine is not designed for use on a line which has call waiting call forwarding or certain other special services offered by your telephone c...

Страница 26: ...ocket is not available on the machine We recommend that you plug a telephone for example a cordless phone into the middle connector of the TAE wall outlet and the fax line cord into the left connector Switzerland Austria An extension phone cannot be used 1 Remove the seal covering the TEL SET socket 2 Connect the extension phone line to the TEL SET socket TEL LINE TEL SET ...

Страница 27: ... provided adapter to connect the extension phone line to the TEL SET socket France Connect the extension phone line cord to the plug on the line cord from the machine that is inserted in the wall telephone socket TEL LINE TEL SET ...

Страница 28: ...roximately 20 000 A4 size pages When replacing the drum cartridge use a SHARP AM 90DR drum cartridge Follow the steps below to install the toner cartridge and the drum cartridge Note The quality of the toner cartridge is guaranteed for 18 months after the date of manufacture indicated on the package The quality of the drum cartridge is guaranteed for 24 months after the date of manufacture indicat...

Страница 29: ...taminants get on the drum wipe it gently with a clean cloth Exposure to light for more than several minutes will damage the drum Be sure to insert the drum cartridge promptly into the machine If you find it necessary to leave the cartridge out of the machine for more than several minutes wrap the cartridge in black paper 4 Remove the new toner cartridge from its packaging Shake the cartridge side ...

Страница 30: ...e press on the arrow mark to make sure it clicks into place Do not touch the roller in the toner cartridge 6 Close the front cover and then the side cover Make sure the side cover is completely closed Otherwise light may enter the print compartment and damage the drum 2 1 1 YES 2 NO TONER EXCHANGED Display Press on this mark to make sure the cartridge clicks into place Grasp this handle to insert ...

Страница 31: ...FE 7 If you installed a new toner cartridge press to select YES this will reset the toner counter to zero If you temporarily removed and then replaced an old toner cartridge for maintenance or other reason press to continue using the previous toner count Note Be sure to press or the machine will not alert you when the toner cartridge is out of toner 8 Press 9 If you installed a new drum cartridge ...

Страница 32: ...counter is reset in Step 7 on the previous page The procedure below is normally not necessary however it can be used in the event that you need to reset the toner counter manually 1 Press and then or repeatedly until the display at right appears 2 Press 3 Press 4 Press repeatedly to exit MENU Z A Display CLEAR START KEY LIFE TONER COUNTER 3 CLR DRUM COUNT ...

Страница 33: ... paper that has already been printed on 1 Remove the output tray 2 Insert a stack of paper into the tray print side up Important The stack of paper must not be higher than the paper height line on the paper tray 3 Squeeze the sides of the paper guide as shown and slide it to the slot for the length of the paper you are loading A4 Paper height line ...

Страница 34: ...Loading Paper 27 1 Installation 4 Replace the output tray ...

Страница 35: ... will be prompted during the installation procedure to install Internet Explorer 6 0SP1 from the CD ROM Button Manager This allows you to initiate scanning from the operation panel of the machine by selecting one of six preset scan menus Minimum system requirements Operating system Windows Me 2000 Professional XP Port USB 2 0 or 1 1 port Display 800 x 600 SVGA with 256 colours or more Free hard di...

Страница 36: ...ets the requirements for Hi Speed mode purchase a USB 2 0 cable A USB 2 0 certified cable is recommended To install the software on Windows 2000 XP using the installer you must log in with administrator s rights The windows shown in the following procedure appear in Windows XP The windows that appear in other versions of Windows may be slightly different Make a note of the login name that you use ...

Страница 37: ...your country or region 6 Follow the instructions in the windows that appear When the Setup Type Selection window appears select Standard to install all software components this should normally be selected If you only wish to install certain components select Custom and then select the components that you wish to install Note If you wish to select the folder where Sharpdesk and or Button Manager ar...

Страница 38: ...alled click Close 8 If the installation was a Standard installation the following window will appear Click OK If you installed the MFP drivers using a Custom installation and did not install Sharpdesk the following window will appear Click OK and go to Step 11 9 The following window will appear Click Yes to restart your computer ...

Страница 39: ...nstructions to create an index database for Sharpdesk 11 Make sure that the power cord of the machine is not plugged in the machine is powered off and then connect the USB cable Insert one end of the USB cable into the USB port on the machine and the other end into your computer s USB port ...

Страница 40: ...e the AM 300 400 will not operate correctly If you find that your computer does not recognize the machine or operation is unstable try connecting the USB cable to a different USB port on your computer or try a different USB cable use the shortest possible cable 12 Plug in the power cord of the machine This completes the installation of the software ...

Страница 41: ...nt that you need to remove the software from your computer follow the steps below To remove the software you must log in using the same user name as when you installed the software 1 Disconnect the USB cable from your computer and the machine 2 Open the Control Panel and select Add or Remove Programs or Add Remove Programs 3 Select SHARP AM 400 Series MFP Driver or Sharpdesk from the list and clic...

Страница 42: ...that will use the machine as a printer If you have not yet installed the software on the print server pc and connected the machine to the print server pc with a USB cable do so as explained in the previous section beginning on page 28 before completing the procedures in this section Note The clients the computers that are not connected directly to the machine must be running the same version of Wi...

Страница 43: ...ow will appear Click Network Setup Wizard to run the wizard 4 After running the wizard the following window will appear Select Share this printer If you would like to change the name enter a new name this must be 8 characters or less to allow sharing with Windows Me computers ...

Страница 44: ...e Start button point to Settings and select Printers 2 Right click the SHARP AM 300 400 icon and select Sharing 3 The following window will appear Click Shared as If you would like to change the name enter a new name this must be 8 characters or less to allow sharing with Windows Me computers 4 Click OK ...

Страница 45: ...works appears in the list of installed network components If it appears click the OK button and go to Step 8 If it does not appear continue from Step 3 3 Click the Add button on the Configuration tab 4 Select Service from the list of network component types and click Add 5 Select File and printer sharing for Microsoft Networks and click OK 6 Click OK in the Network dialog box If you are asked for ...

Страница 46: ...tart your computer Click OK to restart 8 Click the Start button point to Settings and select Printers 9 Right click the SHARP AM 300 400 icon and select Sharing 10 Select Shared As on the Sharing tab If you would like to change the name enter a new name this must be 8 characters or less 11 Click OK ...

Страница 47: ...300 400 printers connected to the network or directly to the client and switch between those printers Note If the print server pc is running Windows XP or 2000 it may be necessary to set up an account for each client on the print server pc before installing the printer driver to allow the clients to select and use the machine Windows XP 1 Click the start button and click Printers and Faxes 2 Click...

Страница 48: ...ect the AM 300 400 from the list of shared printers and click Next 6 Select Yes if you would like to use the AM 300 400 as the default printer and click Next 7 Click Finish Windows 2000 1 Click the Start button point to Settings and select Printers 2 Double click the Add Printer icon Click Next in the Add Printer Wizard ...

Страница 49: ...lect Network printer and click Next 4 Select Type the printer name or click Next to browse for a printer and click Next 5 Select the AM 300 400 from the list of shared printers and click Next 6 Select Yes if you would like to use the AM 300 400 as the default printer Click Next 7 Click Finish ...

Страница 50: ...n point to Settings and select Printers 2 Double click the Add Printer icon Click Next in the Add Printer Wizard 3 The following window will appear Select Network printer and click Next 4 The following window will appear Click Browse 5 Select the AM 300 400 from the list of shared printers and click Next ...

Страница 51: ...g Windows XP or 2000 the dialog box below will appear Click Have Disk and click Next If the print server pc is running Windows Me go to Step 10 7 Click Browse 8 Navigate to your CD ROM drive and open the Driver folder the Printer folder and then the English folder Select WinMe and click OK ...

Страница 52: ...a Network 45 1 Installation 9 The following window will appear Click Next 10 Select Yes if you would like to use the AM 300 400 as the default printer and click Next 11 Select Yes if you would like the printer to print a test page Click Finish ...

Страница 53: ...ally appear at the top of each fax page you send 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Enter your fax number by pressing the number keys max 20 digits To insert a space between digits press To enter press To clear a mistake press 5 Press FAX MENU Z ENTER Display ENTER FAX NUMBER CONTRAST REDIAL BROADCAST SPEED QUALITY E SORT...

Страница 54: ... after entering the first letter To clear a mistake press To enter a lower case letter continue pressing the key for the letter until the lower case letter appears To enter one of the following symbols press or repeatedly _ Note National characters of the selected display language will appear at the end of the symbol list For some languages no national characters will appear 7 Press 8 Press repeat...

Страница 55: ...d or a power failure occurs When the date and time need to be set the following messages appear in fax mode 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Enter a two digit number for the day 01 to 31 Example the 5th To correct a mistake press FAX MENU Z Display The currently set date appears DATE 01 01 2005 DATE 05 01 2005 FAX SETTI...

Страница 56: ...Example 2005 7 Enter a two digit number for the hour 00 to 23 and a two digit number for the minute 00 to 59 Example 9 25 8 Press to start the clock 9 Press repeatedly to exit ENTER 05 FEB 09 25 2 OWN NUMBER The currently set time appears example TIME 00 00 DATE 05 02 2005 Note In Germany Italy France and Poland the time setting will change automatically at the beginning and end of summertime ...

Страница 57: ...rn it off follow the steps below 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press Press in Russia and Poland 4 Press a number key to select the desired volume setting HIGH MIDDLE LOW OFF 5 Press repeatedly to exit FAX MENU Display 1 DATE TIME SET FAX SETTING 1 HIGH The display briefly shows your selection then 4 ALARM VOLUME ...

Страница 58: ...of the alarm or turn it off follow the steps below 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press Press in Russia and Poland 4 Press a number key to select the desired volume setting HIGH LOW OFF 5 Press repeatedly to exit FAX MENU Display 1 DATE TIME SET FAX SETTING 1 HIGH The display briefly shows your selection then 1 DATE TIME SET ...

Страница 59: ...pressed on the operation panel If desired you can change the amount of time that must elapse to 30 seconds or 120 seconds or turn auto clear off so that temporary settings are never automatically cleared 1 Press or and then 2 Press 3 Press a number key to select the desired setting 30 SEC 60 SEC 120 SEC OFF 4 Press repeatedly to exit COPY SCAN MENU The display briefly shows your selection then Dis...

Страница 60: ... beep key tone each time you press a key on the operation panel If you wish to turn off the key tone follow the steps below 1 Press or and then 2 Press 3 Press to turn on the key tone or to turn off the key tone 4 Press repeatedly to exit COPY SCAN MENU 1 ON 2 OFF Display COMMON SETTING ...

Страница 61: ... Note This setting is not available in some countries 1 Press or and then 2 Press 3 Press or until the desired language appears and then press The selections that are available vary by country 4 Press repeatedly to exit COPY SCAN MENU Z A ENTER The display briefly shows your selection then 1 ENGLISH Display COMMON SETTING 1 PAPER SIZE ...

Страница 62: ...ce the original on the document glass or insert it into the auto document feeder The auto document feeder allows you to load up to 20 A4 size originals at once 1 Press to select copy mode COPY 100 A4 01 Display COPY Enlarge reduce ratio Paper size Number of copies ...

Страница 63: ...he auto document feeder Adjust the document guide to the width of your original s and then insert the originals face up into the feeder Up to 20 A4 size sheets can be inserted at once For detailed information on using the auto document feeder and the types of originals that can be used see pages 65 to 67 Note If an original is placed in both the auto document feeder and on the document glass the o...

Страница 64: ...uto document feeder turn the entire stack over do not change the order of the pages or remove any pages insert it into the auto document feeder again and press If you are using the document glass to copy multiple originals and E Sort is selected After the original is scanned the following alternating messages will appear Remove the original from the document glass place the next original and press...

Страница 65: ...or more of the following temporary copy settings before pressing to begin copying Enlarge reduce Press one or more times until the desired enlargement or reduction percentage appears in the display The preset percentages are 100 78 70 64 50 25 400 200 141 and 129 The preset percentages are different in some countries 78 Legal Letter 70 A4 A5 64 Letter A5 141 A5 A4 129 Letter Legal After selecting ...

Страница 66: ...o change the setting press until the desired selection appears in the display and then press Note TEXT may not produce a satisfactory result with certain types of originals If you find that the result is not satisfactory when TEXT is selected try PHOTO QUALITY ENTER QUALITY TEXT PHOTO ENTER Contrast To adjust the contrast press repeatedly or press followed by or to increase or decrease the length ...

Страница 67: ...this setting is selected after the stack of originals is fed through the auto document feeder the first time you simply turn the stack over do not change the order of the pages or remove any pages insert it into the auto document feeder again and press to scan the reverse side of the originals The machine will automatically sort the copies into the correct order front of 1st page back of 1st page ...

Страница 68: ...s 61 2 Copying 2 Press 3 Press to select ON To turn off Duplex Scan press DUPLEX SCAN ON 100 A4 01 1 ON 2 OFF ON SELECTED AM 400 To select Duplex Scan press once or twice so that DUPLEX SCAN ON appears and then press DUPLEX SCAN ENTER ...

Страница 69: ...ault copy quality setting The default quality setting page 59 is TEXT this is the setting that is used if you do not make a selection If desired you can change the default quality setting to PHOTO 1 Press and then or until the display at right appears 2 Press 3 Select the default quality setting TEXT PHOTO 4 Press repeatedly to exit MENU Z A The display briefly shows your selection then 1 TEXT Dis...

Страница 70: ...d a sharper image follow the steps below to change the setting to 600 dpi 1 Press and then or until the display at right appears 2 Press 3 Select the resolution setting 300 DPI 600 DPI 4 Press repeatedly to exit MENU Z A The display briefly shows your selection then 1 300 DPI Display COPY SETTING 3 COPY CONTRAST ...

Страница 71: ...sed if you do not make a selection If desired you can change the default contrast to a higher or lower level 1 Press and then or until the display at right appears 2 Press 3 Press to decrease the default contrast level or to increase the default contrast level 4 Press 5 Press repeatedly to exit MENU Z A Z A ENTER Display COPY SETTING ...

Страница 72: ... 80 g m2 1 sheet at a time manual feeding Max size 216 x 356 mm Max weight 157 g m2 Maximum document size The maximum size and weight of documents that you can load in the document feeder depend on how many sheets you load Letters or graphics on the edges of a document will not be scanned The maximum scanning width is 208 mm and the top and bottom 4 mm of the document cannot be scanned Letters in ...

Страница 73: ... the document glass Loading the Document Up to 20 A4 size sheets can be placed in the auto document feeder at once The sheets will automatically feed into the machine starting from the top sheet If you need to send or copy more than the maximum number of sheets place the additional sheets gently and carefully in the feeder under the last sheet while the last sheet is being scanned Do not try to fo...

Страница 74: ...onto envelopes cards and other special sizes of paper use the bypass tray on the side of the machine The bypass tray can be used to copy onto the following sizes 1 A4 2 A5 3 Envelope 10 ENVELOPE COM10 105 x 241 mm 4 Envelope Monarch ENV MONARCH 98 x 191 mm 5 Envelope DL ENV ISO DL 110 x 220 mm 6 A6 European postcard 105 x 148 mm 7 Letter 216 x 279 mm 8 Legal 216 x 356 mm Only one sheet envelope ca...

Страница 75: ...p edge against the document guide Make sure the centre of the original is aligned with the centre mark on the document guide and then close the cover Using the auto document feeder Adjust the document guide to the width of your original and then insert the original face up into the feeder Multiple originals maximum A4 size can be placed 3 Adjust the document guides on the bypass tray to the width ...

Страница 76: ...will appear Press to select YES and then reset the paper size 8 Select temporary copy settings as needed and then press to begin copying If you placed multiple originals in the auto document feeder or set the number of copies to more than 1 copying will stop after the first copy is made and the display will alternately show SET BYPASS PAPER and the required paper size When you insert the next shee...

Страница 77: ...a Speed Dial number you must first store the number in the machine as explained on page 75 You can perform the following procedure even when the machine is already busy sending or receiving a fax In this case the fax transmission will be stored in the machine s memory and performed once all previously stored jobs have been completed SPEED 1 Make sure that the date and time display of fax mode appe...

Страница 78: ...then insert the originals face up into the feeder Up to 20 A4 size sheets can be inserted at once For detailed information on using the auto document feeder and the types of originals that can be used see pages 65 to 67 If an original is placed in both the auto document feeder and on the document glass the original in the auto document feeder will be faxed When the document glass is used to send a...

Страница 79: ...t the settings to the default settings 4 Enter the number of the receiving machine using one of the following methods Direct Keypad Dialling Press the number keys to enter the fax number Note If a pause is required between any of the digits to access a special service or an outside line press The pause will appear as a hyphen Several pauses can be entered in a row Speed Dialling Press and enter th...

Страница 80: ...to the auto document feeder again and press After scanning is finished the machine will dial the receiving machine and send the fax If the machine is busy with a previously stored job the fax job will be stored in memory and then transmitted once the machine is free If you are using the document glass After the original is scanned the following alternating messages will appear Remove the original ...

Страница 81: ...IS FULL will appear in the display Press if you want to transmit the pages which have been stored up to that point in memory If you are using the auto document feeder the remaining pages will feed out without being scanned After transmission the memory will be cleared and you can transmit the remaining pages You will also need to transmit the page which was being scanned when the memory filled up ...

Страница 82: ...its to access a special service or an outside line press The pause appears as a hyphen Several pauses can be entered in a row 6 Press FAX MENU Z REDIAL ENTER 1 SPEED DIAL Storing a Number for Speed Dialling You can dial a fax number by pressing and entering a two digit number This is called Speed Dialling To use Speed Dialling you must first store the full fax number in the machine and select a tw...

Страница 83: ...the same key press after entering the first letter To clear a mistake press To enter a lower case letter continue pressing the key for the letter until the lower case letter appears To enter one of the following symbols press or repeatedly _ Note National characters of the selected display language will appear at the end of the symbol list For some languages no national characters will appear 8 Pr...

Страница 84: ... selected Super G3 mode is used only if the other machine also supports Super G3 mode 10 The display will show the next available Speed Dial number If that number is acceptable press If not enter the desired two digit number and press 11 Return to Step 4 to store another number or press repeatedly to exit To confirm that an auto dial number has been stored correctly print out the Telephone Number ...

Страница 85: ...sh to edit or delete for example press or press or until the name or fax number of the destination appears in the display and press If you pressed for CLEAR in Step 5 go to Step 12 7 If you selected EDIT in Step 5 make the desired changes to the number To move the cursor to the right press When the cursor is over a digit that you wish to change simply enter the new digit The new digit will replace...

Страница 86: ...ate number key repeatedly until the desired letter appears see Step 7 on page 76 The new letter will replace the old letter To backspace and clear letters press If you do not wish to change the name go directly to Step 10 10 Press 11 Press if you want the number to use Super G3 mode Otherwise press 12 Return to Step 4 to edit or delete another number or press repeatedly to exit ENTER A Z ENTER SUP...

Страница 87: ... for receiving a document Contrast Three contrast settings are available for faxing LIGHT for dark originals NORMAL and DARK for faint originals To adjust the contrast press until the desired setting appears in the display and then press STANDARD Use STANDARD for ordinary documents This setting gives you the fastest and most economical transmission FINE Use FINE for documents containing small lett...

Страница 88: ... of 1st page front of 2nd page back of 2nd page etc Note that any blank sides must be included when scanning the pages if the number of pages is not equal each time the machine scans the stack an error will result To select Duplex Scan press once or twice so that DUPLEX SCAN ON appears and then press Line Monitor Select this setting when you wish to listen to the line hear the dial tone fax tones ...

Страница 89: ...dure to cancel a stored fax job 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press The first job will appear in the display 3 Press or to scroll through the jobs 4 To cancel a job scroll until the job appears and then press 5 Press to cancel the job 6 When you have finished checking the jobs press repeatedly to exit FAX MENU Z A ENTER Display FAX ...

Страница 90: ...e display Under certain conditions for example if a person answers the call on a telephone automatic redialling may stop before the set number of redial attempts are made Recall interval for automatic redialling when the line is busy If desired you can change the interval at which the machine makes automatic redialling attempts when the line is busy The initial setting is 05 minutes 1 Make sure th...

Страница 91: ...he date and time display of fax mode appears if needed press and then press 2 Press 3 Press twice 4 Press 5 Press the numeric keys to enter the desired number of recall attempts any 2 digit number from 00 to 14 00 to 09 in Poland Example 5 attempts 6 Press repeatedly to exit FAX MENU 1 AUTO RECALL Display FAX SETTING 1 RECALL INTERV The display briefly shows your selection then 1 RECALL INTERV ENT...

Страница 92: ...that is waiting for automatic redialling follow the procedure in Checking and cancelling stored fax jobs on page 82 When you scroll to the job during the procedure the number or name of the destination will alternate with RECALL ERROR in the display Recall interval for automatic redialling after a line error occurs If desired you can change the interval after which the machine makes an automatic r...

Страница 93: ... press 2 Press 3 Press 4 Press twice 5 Press the numeric keys to enter the desired number of recall attempts 0 or 1 Example 0 attempts 6 Press repeatedly to exit FAX MENU 1 AUTO RECALL Display FAX SETTING 1 RECALL BUSY The display briefly shows your selection then 1 RECALL INTERV 6 Press the numeric keys to enter the desired interval in minutes any 2 digit number from 01 to 15 Example 1 minute 7 P...

Страница 94: ...Press 4 Select the resolution setting STANDARD FINE SUPER FINE 5 Press repeatedly to exit FAX MENU Default resolution for faxing The default resolution for faxing is initially set to STANDARD If desired you can change the default resolution to FINE or SUPER FINE 1 AUTO RECALL Display FAX SETTING The display briefly shows your selection then 3 LINE MONITOR ...

Страница 95: ...exit FAX MENU Display FAX SETTING 1 MONITOR ON The display briefly shows your selection then 4 TIMER SEND Using an Extension Phone to Send a Fax If you have connected an extension phone as explained on page 18 you can use the extension phone to send a fax Using an extension phone to send a fax allows you to listen to the line and talk to the other party before faxing This procedure cannot be used ...

Страница 96: ...or the dial tone and dial the fax number of the receiving machine using the keypad of the extension phone 4 Depending on the setting of the other machine you will either hear a fax tone or the other person will answer If the other person answers ask them to press their Start key This causes the other machine to issue a fax tone 5 When you hear the fax tone press on the machine 6 Press to select SE...

Страница 97: ...dialled 1 Make sure that the date and time display of fax mode appears if needed press 2 Place the original on the document glass or in the auto document feeder If needed select temporary fax settings such as the resolution and contrast 3 Press 4 Select a destination using one of the methods below Enter the 2 digit Speed Dial number of the destination Press or until the name of the destination app...

Страница 98: ... the destinations are marked Busy or have a communication error code If so send the document to those destinations again MENU Broadcasting using a Group Key If the fax machines to which you want to broadcast have all been programmed into a Group see Storing numbers in a Group which follows you can perform the broadcasting operation using the following simplified procedure 1 Make sure that the date...

Страница 99: ...e sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Press to select SET Note which Group number Group 1 or Group 2 appears in the display This is the number of the Group you are storing 5 Select a destination using one of the methods below Enter the 2 digit Speed Dial number of the destination Press or until the name of the destination appears...

Страница 100: ...l to the destination and then press 8 When you have finished storing the destinations press 9 Press repeatedly to exit MENU ENTER 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Press to select CLEAR 5 Enter the number of the Group that you want to clear Example 6 Press FAX MENU ENTER 1 SPEED DIAL Display FAX SETTING 1 SET 2 CLEAR Del...

Страница 101: ... to be there when the fax is sent Note If a power failure occurs or the machine s power cord is unplugged after a timer transmission job is stored the job will be cleared from memory When the power is restored a MEMORY CLEAR report will be printed to inform you that the job was cleared If this happens store the job again 1 Make sure that the date and time display of fax mode appears if needed pres...

Страница 102: ...ch you want the fax to be sent Enter two digits for the hour 00 to 23 and two digits for the minute 00 to 59 Example 9 25 8 Enter a number as follows to select the day of the operation skip this step if the fax will be sent within the next 24 hours Sunday Monday Tuesday Wednesday Thursday Friday Saturday 9 Press ENTER The first available Timer number appears TIMER NUMBER 1 ENTER TIME ENTER STATION...

Страница 103: ...ess Press or until the name of the destination appears in the display if no name was stored the number will appear and press Enter the full fax number of the destination and press 11 If needed select temporary fax settings such the the resolution and contrast 12 Press The original is scanned and the timer job is stored SPEED ENTER Z A ENTER ENTER ...

Страница 104: ... you don t remember the number it appears in the display when you store the job print out the Timer List See page 132 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Press to select CLEAR 5 Enter the number of the timer job that you want to clear Example 6 Press repeatedly to exit FAX MENU 1 AUTO RECALL Display FAX SETTING 1 SET 2 CLE...

Страница 105: ...oice calls on the line connected to the machine All calls including faxes must be answered by picking up the extension phone TEL will appear in the fax mode display To select the reception mode follow the steps below The reception mode is initially set to FAX ONLY mode 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Select the recepti...

Страница 106: ...ging the number of rings If desired you can change the number of rings on which the machine answers incoming calls in FAX ONLY mode Any number from 0 to 9 can be selected To have the machine answer without ringing enter 0 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Enter the desired number of rings any number from 1 to 9 or enter ...

Страница 107: ... press on the machine and then pick up the extension phone Important The machine must be in fax mode before you pick up the extension phone or fax reception will not be possible 2 If you hear a fax tone press on the machine If the other party first speaks with you and then wants to send a fax press after speaking Press before the sender presses their Start key 3 Press to select RECEIVE Replace the...

Страница 108: ...a second page In this case the cut off point may occur in the middle of a line Automatic reduction may not be possible if the received document is too large contains too many fine graphics or images or is sent at high resolution In this case the remainder of the document will be printed on a second page 1 Make sure that the date and time display of fax mode appears if needed press and then press 2...

Страница 109: ...h a message that indicates the problem When you resolve the problem the stored faxes will automatically print out If you received faxes in memory because the machine ran out of paper be sure to add paper which is the same size as the paper previously used If not the document print out size may not match the size of the paper Caution When faxes are stored in memory do not turn the power off This wi...

Страница 110: ...l To use the polling function the other machine must be capable of being polled Before polling make sure the other machine is set up to receive your polling request 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Dial the number of the machine that you want to poll using one of the following methods Enter the full fax number and press...

Страница 111: ... document s will be automatically cleared from memory after polling If you allow polling an unlimited number of times the document will remain in memory until you clear it as explained in the following section Clearing a memory polling document 1 Place the original on the document glass or in the auto document feeder 2 Make sure that the date and time display of fax mode appears if needed press an...

Страница 112: ...s 3 Press 4 Press to select CLEAR 5 Press The document is cleared from memory FAX MENU ENTER 1 AUTO RECALL Display FAX SETTING 1 SET 2 CLEAR 7 If needed select the resolution and or contrast otherwise skip this step 8 Press The document is scanned into memory Make sure the reception mode is set to FAX ONLY see page 98 When the polling fax machine calls the machine must answer automatically in orde...

Страница 113: ...nces SHARP AM 300 400 Properties in some versions of Windows appear Adjust the settings as desired see page 107 and then click OK Note Do not use the keys on the machine to adjust print settings The machine keys are only for copying and faxing 3 Select the print range and adjust any other settings as desired in the Print dialog box 4 When you are ready to begin printing click Print or OK in the Pr...

Страница 114: ...ng Preferences from the Printers and Faxes folder the Printers folder in Windows Me 2000 as explained below Windows XP Click the start button click Control Panel click Printers and Other Hardware and then click Printers and Faxes In the Printers and Faxes window click on the SHARP AM 300 400 icon and select Printing Preferences from the File menu Windows 2000 Click the Start button point to Settin...

Страница 115: ...u wish to print two reduced pages on each sheet of paper select 2 Pages per Sheet For a normal document set the Orientation to Portrait If the document is oriented so that the width is longer than the height like a landscape painting select Landscape If you set Copies to a number greater than 1 use Output Order to select how the copies are ordered The displayed page order changes depending on whet...

Страница 116: ...ting Advanced tab The Advanced tab is used to specify how the printed image is scaled to the paper Normally Match Page Size is selected so that the image size matches the paper size selected on the Page Setup tab the image is not reduced ...

Страница 117: ...Auto Scaling The paper size setting on the Page Setup tab will appear in Current Page Size Select the size to which you wish to scale the image in Output Size The amount of the reduction will be shown in the page image The following example shows reduction of an A4 size image to A5 size ...

Страница 118: ...e DL 110 x 220 mm A6 European postcard 105 x 148 mm Letter 216 x 279 mm Legal 216 x 356 mm Only one sheet envelope card etc can be inserted at a time in the bypass tray Be sure to select the correct envelope or paper size in the Page Setup tab of the SHARP AM 300 400 Printing Preferences or Properties before printing Select Properties Setup or Printer from the Print dialog box to open the SHARP AM...

Страница 119: ...g on the application in the dialog box to open the SHARP AM 300 400 Printing Preferences or Properties Set the Paper Source to Bypass Tray on the Page Setup tab and then select the appropriate paper size Select other settings as needed and click OK Click Print or OK in the Print dialog box to begin printing Do not use the keys on the machine to adjust print settings The machine keys are only for c...

Страница 120: ...ge scanned at high resolution to appear on your monitor During this time your computer will not respond Scanning From a TWAIN Application You can scan a document into Sharpdesk or any other TWAIN compliant software program The machine does not need to be in scan mode to scan a document from a TWAIN application 1 Place the original on the document glass or in the auto document feeder Using the docu...

Страница 121: ...riginal s and then insert the originals face up into the feeder Up to 20 A4 size sheets can be inserted at once Note that some applications may only allow you to scan one page at a time For detailed information on using the auto document feeder and the types of originals that can be used see pages 65 to 67 2 Start your TWAIN compliant application on your computer 3 Click the File menu and select S...

Страница 122: ...ick the Select button Note The selection WIA SHARP AM 300 400 is for WIA applications and is explained in the following section 5 Click the File menu and select Acquire Image 6 The TWAIN scanner driver window will appear Select settings as desired see the next page and then click the Scan button to begin scanning ...

Страница 123: ...tandard Preset field The Advanced Controls can be adjusted as needed Note that the Contrast and Brightness settings only appear when Colour Type is set to Colour or Greyscale If you wish to specify the area that is scanned drag the frame that appears in the preview screen with your mouse The dimensions of the area will appear in Width and Height To view a preview of the scanned image using the sel...

Страница 124: ...portant Make sure the glass is clean Any dirt fingerprints hair or other debris may affect the quality of the scanned image 2 Start your WIA compliant application on your computer Scanning From a WIA Application Windows XP Me only If you are using Windows XP or Windows Me you can scan a document into Paint or any other WIA compliant application The auto document feeder cannot be used to scan a doc...

Страница 125: ...18 3 Click the File menu and select From Scanner or Camera The File menu of Paint is shown below 4 If you have WIA drivers for other devices installed on your system the Select Device window will appear Select WIA SHARP AM 300 400 and click the OK button ...

Страница 126: ...canning To view a preview of the scanned image using the selected settings click the Preview button After the Preview button is pressed and the preview image appears the scanning area indicated by the dotted frame on the preview image is automatically set to the size of the original To change the scanning area drag any of the four corners of the dotted frame with your mouse ...

Страница 127: ...rt button click Control Panel click Printers and Other Hardware and then click Scanners and Cameras In Windows Me click the Start button point to Settings select Control Panel and then double click Scanners and Cameras In the window below right click the SHARP AM 300 400 icon and select Get picture using Scanner Wizard select Use Wizard in Windows Me The Scanner and Camera Wizard will open Follow ...

Страница 128: ...machine Each scan menu is linked to an application on your computer When you begin scanning after selecting one of the scan menus the application linked to that scan menu automatically starts on your computer and the image is scanned into that application The scan menus are initially linked to the following applications SC1 Sharpdesk SC2 E mail SC3 FAX SC4 OCR Optical Character Recognition SC5 Mic...

Страница 129: ...on your computer that handles scanner events from the machine Follow the appropriate procedure below and on the following pages for your operating system Windows XP 1 Click the start button click Control Panel and double click Scanners and Cameras 2 Right click the SHARP AM 300 400 icon and select Properties 3 The SHARP AM 300 400 Properties appear Click on the Events tab ...

Страница 130: ...From the Operation Panel 123 7 Scanning 4 Select SC1 scan menu SC1 from the Select an event list 5 In the Actions field select Start this program and then select Sharp Button Manager I from the list of programs ...

Страница 131: ...rp Button Manager I If other applications appear in the list make sure that none are selected 7 Click the Apply button 8 Repeat Steps 5 through 7 for each of events SC2 through SC6 select Sharp Button Manager I for each event When finished click the OK button to close the window To make the new scanner event settings take effect you must restart your computer Windows Me 1 Click the Start button po...

Страница 132: ... for which program to run for each event When finished click the OK button to close the window 8 When you begin scanning after selecting one of the scan menus on the operation panel the following window will appear on your computer Select Sharp Button Manager I for the program to launch In addition to stop the window from appearing each time you use that scan menu select Always use this program fo...

Страница 133: ...may affect the quality of the scanned image Using the auto document feeder Adjust the document guide to the width of your original s and then insert the originals face up into the feeder Up to 20 A4 size sheets can be inserted at once Note that some applications may only allow you to scan one page at a time For detailed information on using the auto document feeder and the types of originals that ...

Страница 134: ...tings as desired on your computer and then click the Scan button see page 115 The document is scanned The corresponding application starts on your computer and the image appears in that application Z A A SCAN SC2 Configuring Button Manager settings Follow the steps below to configure or change the settings of any of the six preset scan menus of Button Manager 1 Right click the Button Manager icon ...

Страница 135: ...n menu that you want to configure Adjust the settings as explained below The SC1 tab initially linked to Sharpdesk is shown as an example If you wish to assign a different application to the scan menu select the desired application in Application Selection In File Format select the format of the image file that will be created Note File Format appears when Sharpdesk E mail or Microsoft Word is sel...

Страница 136: ...lect Show TWAIN setting screen when scanning In the Scan Setup field select the Colour Mode Image Area and Resolution When FAX is selected as the application To select the fax driver that is used to send the scanned image as a fax click FAX source refer in the FAX field Select the desired fax driver in the FAX Source window and click OK The selected driver will appear in FAX source name ...

Страница 137: ...cted as the application To select the OCR program to be used click Refer in the OCR field Select the desired program in the Application window and click OK The selected program will appear in Start Up Application Select the Start Up Option and File Format ...

Страница 138: ... in the Filing field Select the desired folder in the Browse for Folder window and click OK The selected folder will appear in Path Select the File Format 3 When you have finished configuring the settings click the OK button to save your settings and close the Scan Button Destination Settings window To save your settings without closing the window click Apply ...

Страница 139: ...e report is divided into two parts the SEND REPORT which shows information on fax transmissions and the RECEIVE REPORT which shows information on fax receptions All information is erased after a report is printed out If information on 30 fax transactions accumulates the information on the oldest transaction will be deleted each time a new transaction takes place You can have the Activity List prin...

Страница 140: ...t This list shows your current selections for the MENU key settings The list also shows your name and fax number as entered in the machine and a sample of the header printed at the top of every page you transmit HEADER PRINT Timer List This shows the timer transmission jobs that are currently stored Help List This list provides a brief guide to the operation of the machine To print this list press...

Страница 141: ...l appear under NOTE in the report to indicate whether the transaction was successful and if not the reason for the failure OK Transmission reception was successful P FAIL A power failure prevented the transaction JAM The printing paper or document jammed preventing the transaction BUSY The fax was not sent because the line was busy COM E X Where X is a number A telephone line error prevented the t...

Страница 142: ... Press a number from to to select the condition for printing 5 Press repeatedly to exit ALWAYS PRINT A report will be printed after each transmission reception or error SEND ONLY A report will be printed after each transmission ERROR ONLY A report will be printed only when an error occurs NEVER PRINT A report will never be printed FAX MENU The display briefly shows your selection then 1 TX RX REPO...

Страница 143: ...ty List can still be printed on demand at any time Follow these steps 1 Make sure that the date and time display of fax mode appears if needed press and then press 2 Press 3 Press 4 Press to turn on auto print or to turn it off 5 Press repeatedly to exit FAX MENU 1 TX RX REPORT Display FAX SETTING 1 AUTO PRINT YES 1 TX RX REPORT The display briefly shows your selection then ...

Страница 144: ...ass is difficult to clean If you find it difficult to remove dirt from the scanning glass you can try moistening the cloth with isopropyl alcohol or denatured alcohol Take care that no alcohol gets on the rollers 9 Maintenance Cleaning the Scanning Glasses and Rollers Any dirt fingerprints or other small debris on the scanning glasses will degrade the quality of copies faxes and scanned images and...

Страница 145: ...e it clicks into place Cleaning the document glass Open the document glass cover and clean the document glass by wiping it with a soft dry cloth be sure not to use a cloth that will scratch the glass If needed moisten the cloth with isopropyl alcohol or denatured alcohol Press down on the marks ...

Страница 146: ...pearing on your output To clean the rollers press the side cover release to open the side cover and then clean the rollers indicated below with a clean cloth Cleaning the housing Wipe the external parts and surface of the machine with a dry cloth Caution Do not use benzene or thinner These solvents may damage or discolor the machine ...

Страница 147: ... Press the side cover release and open the side cover 2 Press the center roller with your finger to make it rotate a half turn back into the machine 3 Remove the output tray and then remove the paper from the paper tray Wipe the side of the center roller that is visible in the paper inlet with a damp cloth When finished replace the paper and the output tray and close the side cover 1 2 ...

Страница 148: ...regulations If in doubt contact your local waste disposal agency Replacing the Toner Cartridge When the toner cartridge nears empty about 200 pages can still be printed TONER NEAR EMPTY will appear in the display When the toner cartridge is empty TONER EMPTY will appear in the display While TONER EMPTY appears printing will be possible although the output will be increasingly faint until a fax is ...

Страница 149: ...o maintain excellent image quality we recommend that you replace the drum cartridge after 20 000 pages have been printed Follow these steps to view the total number of pages printed 1 Press and then or repeatedly until the display at right appears 2 Press The number of pages printed will appear in the display 3 Press repeatedly to exit MENU Z A Display LIFE ...

Страница 150: ...t except as instructed in the following steps 2 Squeeze the toner cartridge handle and pull the toner cartridge out of the compartment Place the toner cartridge on a sheet of paper on a level surface Do not touch the roller in the toner cartridge 1 2 3 1 Replacing the drum cartridge When 20 000 pages have been printed DRUM LIFE OVER will appear in the display Replace the drum cartridge with the fo...

Страница 151: ... or other contaminants get on the drum wipe it gently with a clean cloth Exposure to light for more than several minutes will damage the drum Be sure to insert the drum cartridge promptly into the machine If you find it necessary to leave the cartridge out of the machine for more than several minutes wrap the cartridge in black paper 6 Replace the toner cartridge and close the front cover and then...

Страница 152: ...Try the transaction again If the error persists check the following Check the connection The cord from the TEL LINE socket to the wall socket should be no longer than two metres Make sure there are no modem devices sharing the same telephone line Check with the other party to make sure their fax machine is functioning properly Have your telephone line checked for line noise Try connecting the mach...

Страница 153: ...d is plugged into the TEL LINE socket and not the TEL SET socket If the receiving machine is in manual mode with no attendant reception will not be possible Check the display for error messages If an extension phone is connected as explained on page 19 pick up the phone and check for a dial tone Dial the receiving machine using the phone and make sure that it is responding you should hear a fax to...

Страница 154: ... contrast is still too low your machine may need service Make a copy or print a report to check your machine s printing ability The toner cartridge may need replacement Received images are distorted Noise on the telephone line may cause distortion Have the other party try sending the document again Make a copy or print a report on your machine If the copy or report is also distorted your machine m...

Страница 155: ...you make a copy If you are using the document feeder make sure the original is placed face up in the feeder If you are using the document glass make sure the original is placed face down on the glass The size of the printed document image does not match the size of the paper Make sure an appropriate enlarge reduce setting is selected see page 58 Dots appear at regular intervals on copies The drum ...

Страница 156: ...is plugged in Unplug the power cord immediately and make sure that the scanner lock has been released see page 15 Characters or parts of the image are missing from printed output Remove the drum cartridge as explained on page 143 and wipe the surface of the drum the green cylinder with a dry cotton swab If print quality does not improve after wiping with a dry cotton swab you can try moistening th...

Страница 157: ... message can be disregarded CHK SCANNER LOCK PLS RETURN POWER alternating messages Make sure that the scanner lock has been released see page 15 and then unplug the power cord wait at least 5 seconds and plug it back in COVER OPEN One or both of the print compartment covers are open Make sure both covers are closed DOCUMENT JAMMED The original document is jammed See the following section Clearing ...

Страница 158: ...ges and reprint as needed SET BYPASS PAPER SIZE XXXX alternating messages a paper size appears in XXXX Paper must be inserted in the bypass tray for a print job or copy job that requires use of the bypass tray Insert the indicated size of paper in the tray SYSTEM ERROR XX a number appears in XX If this message appears unplug the power cord wait about 10 seconds and then plug it back in If the mess...

Страница 159: ...al number when none have been stored OFF HOOK This appears when an extension phone connected as explained on page 19 is lifted Only can be pressed in fax mode when this message appears REMOVE BYPASS PAPER alternating messages A fax has been received to memory because paper is inserted in the bypass tray faxes cannot be printed while paper is in the bypass tray Remove the paper from the bypass tray...

Страница 160: ...essing If the document doesn t feed out open the auto document feeder cover and remove it Important Do not try to remove a document without opening the auto document feeder cover This may damage the feeder mechanism 1 Squeeze the cover release and open the auto document feeder cover Open the document glass cover 2 Remove the document The document can be removed from either the top or the bottom sl...

Страница 161: ...Clearing Paper Jams 154 3 Close the auto document feeder cover pressing down on both sides to make sure it clicks into place Press down on the marks ...

Страница 162: ... during operation Do not touch the fusing unit 3 If the jammed page is protruding from the side of the machine gently pull it out Take care not to tear the paper or leave any torn pieces of paper in the print compartment If this clears the jam go to Step 5 If you are unable to clear the jam in this way go to Step 4 Take care not to touch or allow other objects to contact the drum the green cylinde...

Страница 163: ...it and then the side cover Note If you find that another paper jam occurs immediately after clearing a paper jam open the side cover and then the front cover and remove the jammed paper as explained above With the front cover and side cover still open remove the output tray and remove the printing paper from the paper tray Replace the output tray and close the front cover and then the side cover R...

Страница 164: ...ing 55 Copies number of 59 Copy settings default 56 Copying on cards 67 Copying on envelopes 67 D Date setting 48 Dialling Direct Keypad 72 Search 72 Speed 72 Direct Keypad Dialling 72 Display messages 150 Document glass cleaning 138 Document guides 66 Document guides bypass tray 68 Document maximum scanning size 65 Drum cartridge Installing 21 Replacing 142 Duplex Scan 60 81 E Enlarging a copy 58...

Страница 165: ... error 85 Recall times Line busy 84 Line error 86 Reception mode EXT TEL mode 100 FAX ONLY mode 99 Reception Ratio setting 101 Reducing a copy 58 Resolution copy 63 Resolution default for fax 87 Resolution fax 80 Ringer volume 50 S Scanning From a TWAIN application 113 From a WIA application 117 From the operation panel 121 Scanner and Camera Wizard 120 Scanning glass cleaning 137 Search Dialling ...

Страница 166: ...nside of the product Refer all servicing to qualified personnel VARNING OM APPARATEN ANVÄNDS PÅ ANNAT SÄTT ÄN I DENNA BRUKSANVISNING SPECIFICERATS KAN ANVÄNDAREN UTSÄTTAS FÖR OSYNLIG LASERSTRÄLNING SOM ÖVERSKRIDER GRÄNSEN FÖR LASERKLASS 1 VAROITUS LAITTEEN KÄYTTÄMINEN MUULLA KUIN TÄSSÄ KÄYTTÖOHJEESSA MAINITULLA TAVALLA SAATTAA ALTISTAA KÄYTTÄJÄN TURVALLISUUSLUOKAN 1 YLITTÄVÄLLE NÄKYMÄTTÖMÄLLE LASE...

Страница 167: ...WEIZ AG Langenwiesenstrasse 7 8108 Dällikon Switzerland Phone 01 846 6111 SHARP ELECTRONICS ITALIA S p A Via Lampedusa 13 20141 Milano Italia Telefono 39 0289595 1 SHARP ELECTRONICS FRANCE S A 22 Avenue des Nations BP 52094 95948 ROISSY CDG Cedex France Téléphone 33 0 802 856 333 SHARP ELECTRONICS NORDIC AB Box 14098 Gustavslundsvägen 12 S 167 14 Bromma Sweden Phone 08 634 3600 SHARP ELECTRONICA E...

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