12
1-800-798-7398
TROUBLESHOOTING GUIDE
REPLACEMENT PARTS
A
XBAT3700
Battery Pack
B
CHV3700BS/CHV3700EUK/CHV3700EU
AC Adapter
To order any of the above replacement parts, go to
www.sharkninjamanuals.com
or call
1-800-798-7398
.
ORDERING REPLACEMENT PARTS
PROBLEM
POSSIBLE REASONS AND SUGGESTED SOLUTION
The unit will not operate or the
charging light is flashing
Batteries need to be recharged.
Batteries are dead and need to be replaced.
There is no power in the electrical outlet supplying the charging adapter.
Try to charge using a different outlet.
Ensure the wire terminal connectors on the battery pack are securely
attached.
If the unit still doesn’t work, call Customer Service at 1-800-798-7398.
The unit will not pick up
Empty the dust container.
Recharge the battery.
Dust is escaping from the unit
Empty the dust container.
Ensure that the dust container is properly in place.
The rotating brush will not pick up
Check for and remove any excessive material on the brush roll or in the
bottom of the unit.
Empty the dust container.
The unit will not charge
Press the power button once to turn the unit “OFF”.
There is no power in the electrical outlet supplying the charging adapter.
Try to charge using a different outlet.
Ensure the wire terminal connectors on the battery pack are securely
attached.
Charging adapter may not be working. Call Customer Service at
1-800-798-7398.
Batteries are dead and need to be replaced.
Содержание V3700 Series
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