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www.sharkclean.com
Troubleshooting Guide
PROBLEM
POSSIBLE REASONS & SOLUTIONS
Vacuum is not
picking up dirt.
Check Filters to see if they need cleaning. Follow instructions for rinsing and
drying the Filters before re-inserting back into the Vacuum. (See “Maintenance”
sections for instructions.)
Dust Cup may be full; empty Dust Cup.
Check Hose, Hose connections and accessories for blockages; clear blockages if
required.
If Dust Cup is empty, and attachment inlets are clear, check for other blockages.
(See “Checking for Blockages” for instructions.)
Airflow is restricted. No
suction or light suction.
Check Filters to see if they need cleaning. Follow instructions for rinsing and
drying the Filters before re-inserting back into the Vacuum. (See “Maintenance”
sections for instructions.)
Dust Cup may be full; empty Dust Cup.
Check Hose and Hose connections for suction strength; clear blockages if
required.
If Dust Cup is empty, and attachment inlets are clear, check for other blockages.
(See “Checking for Blockages” for instructions.)
Vacuum turns off on its
own.
This vacuum cleaner is equipped with a motor protective thermostat. If for some
reason your vacuum overheats, the thermostat will automatically turn the unit off.
Should this occur, perform the following steps to restart the motor thermostat:
1.
Press down on the Power Button to turn the Portable Vac off.
2.
Unplug the vacuum.
3.
Empty the Dust Cup and clean Filters. (See “Maintenance” sections for
instructions.)
4.
Check for blockages in hose, accessories and inlet opening. (See “Checking for
Blockages” for instructions.)
5.
Allow the unit to cool for a minimum of 45 minutes.
6.
Plug in the vacuum.
7.
Press the Power Button again to restart the vacuum.
Note:
If vacuum still does not start, contact Customer Service at:
1-800-798-7398.
NOTE:
This appliance has no serviceable parts. Please contact Customer Service at 1-800-798-7398.
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