13
12
Vacuum is not picking up dirt. No suction or light suction.
•
Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum.
• Dust cup may be full; empty dust cup.
• Check tube, tube connections, nozzles and accessories for blockages; clear blockages if required.
Vacuum lifts area rugs
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
• Turn off the unit to disengage the brush roll and restart with the POWER button.
Brush roll does not spin
• Immediately turn off and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on.
• This vacuum is equipped with a thermal shut down safety feature in the event that your vacuum over heats. If your vacuum does shut down, slide the POWER switch
to the “O” position and unplug the unit. After about 30 minutes, your vacuum should be ready to operate again. Plug in the power cord and turn the unit on to begin
vacuuming again.
TROUBLE-
SHOOTING
GUIDE
Euro-Pro
,
Shark
, and
Shark Rocket
are trademarks of Euro-Pro
Operating LLC. All other brand names may be trademarks of their
respective owners.
N Z : 0 8 0 0 0 0 2 9 9 9
A U S T: 18 0 0 8 9 0 8 4 0
Five (5) YEAR LIMITED REPLACEMENT WARRANTY STATEMENT
If your product becomes defective due to faulty material or workmanship within a period of 5 year from the date of purchase, we warrant to
do the following:
•
For New Zealand Consumers
: We will replace the product with a new product, free of charge, or repair the product at our cost, at
our discretion.
•
For Australian Consumers
: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
Your warranty is subject to the following conditions
:
•
DO NOT
operate the appliance with a damaged plug or cord, or if the unit has been dropped,
damaged or dropped in water. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own.
If the supply cord is damaged,
it must be replaced by a qualified electrician in order to avoid a hazard
. Incorrect
re-assembly or repair can cause a risk of electrical shock or injury to persons when the appliance is used.
•
The product has not been misused, abused, neglected, altered, modified or repaired by anyone.
•
The product has been subjected to fair wear and tear.
• The product has not been used for trade, professional or hire purposes.
• The product has not sustained damage through foreign objects, substances or accident.
Your warranty does not cover
:
• Components that are subject to natural wear and tear caused by normal use in accordance with operating instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• For guarantee claims you will need to submit a proof of purchase in the form of a valid receipt that displays date and place of
purchase.
This warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the product.
This warranty applies only to the original purchaser and may not be transferred.
Replacement products will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase.
Please note:
Only defective product or parts returned to place of purchase will be replaced under this warranty.
New Zealand Contact:
Australia Contact
Brand Developers Limited
Brand Developers Aust Pty Ltd
Unit H, 686 Rosebank Road,
461 Plummer Street,
Avondale 1026, Auckland, New Zealand
PORT MELBOURNE, VIC 3207
FAX: +64 9 306 8203
FAX: +61 3 9681 7825
NZ Customer Care 0800 002 999
AUST Customer Care: 1800 890 840
Содержание HV300NZ
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