BK-T680 User’s Manual
30
7 Troubleshooting and maintenance
In case of printer fault, consult this section for solutions and advice.
If you do not find a solution in this section, please contact your local distributor or SNBC for assistance.
7.1 Error type and settlement
Error
Description
Display mode of error LED
Recovery
Print head overheating
Temperature of print
head is too high.
Automatic recovery after
the
temperature
falls
down.
Print head uplifting
Print head is uplifted.
Automatic recovery after
putting down the print
head.
Paper end
Paper sensor detects paper
end.
Automatic recovery after
reloading paper.
Cutter error
or paper jam
Paper jams or cutter can’t
work normally.
Reloading paper after
removing the jammed
paper or press CUT
button to cut paper.
Abnormal voltage
Voltage is too high or too
low.
Recover
after
the
voltage is normal.
Paper near end/Weekend
paper near end
Paper near end sensor
detects paper end.
Automatic recovery after
replacing a big paper
roll.
Table 7.1-1 Error index
Note:
Under printer default configuration, printer will not stop printing when paper near end occurs, and
user could change the printer configuration as stop printing when paper near end occurs via KIOSK
Utility software.
Printer executes the following activities when errors occur:
Stop printing;
Busy signal is available;
Error LED flashes.
