Q& A
EN
78 EN
Copyright © 2014, Fast ČR, a. s.
Revision 03/2014
8. Q&A
Bad signal. Low
signal strength.
Call is breaking
up.
Area with bad
reception (between
large buildings or
trees, inside some
buildings).
Area with bad
reception (radio
interference
or industrial
interference).
Large distance
from base stations
(“transmitters”).
Move as far as
possible away
from the area with
bad reception.
Change the area for
receiving the call
to be closer to the
base station.
Echoes during
the call or noise.
The provider's
network is currently
experiencing
technical diffi culties
or is congested.
Try hanging up and
calling again.
Network
connection error.
Weak reception, SIM
provider network
does not have
coverage.
Choose a different
area.
SIM error.
The SIM card is
damaged or inserted
incorrectly.
SIM card contacts
are dirty.
Check that the SIM
card is inserted
correctly or have it
checked. Carefully
clean the SIM card
contacts.
Calls cannot be
made.
Calls are blocked
by the phone or
provider (prepaid
service).
Limited calling only
to certain numbers.
Make sure the
service on the
SIM card is active.
Check the limited
calling options on
the phone.
Sencor_P430 5j.indb 78
3.3.2014 9:55:12