24
GB
25
GB
Troubleshooting
11. Troubleshooting
Carry out the following tests if a fault arises:
Test
Result
Solution
Actuate the motor via the UP/STOP/
DOWN button at the sensor
Motor functions
Test is o.k.
Motor does not function
Program the sensor into the receiver
Reduce the distance to the receiver
Check the connection
Actuate the motor via the up and
down buttons of the awning hand-
held transmitter
Motor functions
Test is o.k.
Motor does not function
Program the transmitter into the
receiver
Reduce the distance to the receiver
Problem
Cause
Solution
Awning does not extend when the
sun is shining
Sun threshold value set too high
Lower the sun threshold value
The system is set to manual mode
Set sliding switch MAN/AUTO to
AUTO
Sensor positioned in the shade
Change the position of the sensor
The system is in wind alarm
Wait until the wind abates
Have the wind threshold value reset
by a specialist
Awning remains extended even if
there is no sunshine
Awning was extended manually
Toggle the sliding switch MAN/AUTO
once and then set it to AUTO
Sun threshold value set too low
Set the sun threshold value higher
Awning retracts if there is a slight
breeze
Wind threshold value set too low
Have the wind threshold value reset
by a specialist
Awning does not retract at heavy
winds
Sensor is positioned in the lee
Change the position of the sensor
Wind value is set too high
Have the wind threshold value reset
by a specialist
12. SELVE Service Hotline
• Hotline: Phone +49 2351 925-299
• Download the operating manuals
at www.selve.de or QR scan
