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DB35.4 Series SATA Product Manual, Rev. C

Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct 
customers should contact their Seagate Customer Service Operations (CSO) representative for warranty-
related issues. Resellers or end users of drive products should contact their place of purchase or Seagate 
warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery 
services labs are currently located throughout the world. Additional information, including an online request 
form and data loss prevention resources, is available at 

http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your 
customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/
Canada/Latin America, including business hours, go to the “Contact Us” page on 

www.seagate.com

.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center

Toll-free

Direct dial

USA, Canada,
and Mexico

1-800-SEAGATE

+1-405-324-4700

Data Recovery Services
Call Center

Toll-free

Direct dial

FAX

USA, Canada, 

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the 
Middle East and Africa, go to the “Contact Us” page on 

www.seagate.com

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, 
go to the "Contact Us" page on 

www.seagate.com

.

Содержание DB35.4 - Series 250 GB Hard Drive

Страница 1: ...Product Manual DB35 4 Series SATA 100477758 Rev C May 2008 ST3250310CS...

Страница 2: ...All other trademarks or registered trademarks are the property of their respective owners When referring to hard drive capacity one gigabyte or GB equals one billion bytes and one terabyte or TB equa...

Страница 3: ...11 Electromagnetic immunity 13 2 12 Reliability 14 2 12 1 Annualized Failure Rate AFR 14 2 13 Agency certification 14 2 13 1 Safety certification 14 2 13 2 Electromagnetic compatibility 14 2 13 3 FCC...

Страница 4: ...ii DB35 4 Series SATA Product Manual Rev C...

Страница 5: ...ii List of Figures Figure 1 Typical 5V startup and operation current profile 9 Figure 2 Typical 12V startup and operation current profile 9 Figure 3 Serial ATA connectors 18 Figure 4 Attaching SATA ca...

Страница 6: ......

Страница 7: ...rpendicular recording Tunneling Magnetoresistive TMR recording heads and EPRML technology for increased areal density State of the art cache and on the fly error correction algorithms Native Command Q...

Страница 8: ...ting system views the two devices as if they were both masters on two separate ports This essentially means both drives behave as if they are Device 0 master devices Note The host adapter may optional...

Страница 9: ...d nominal power For convenience the phrases the drive and this drive are used throughout this manual to indicate the following drive model 2 1 Specification summary tables The specifications listed in...

Страница 10: ...5 787 inches Weight typical 382 grams 0 842 lb Power on to ready 16 sec max Standby to ready 16 sec max Track to track seek time 1 0 msec typical read 1 2 msec typical write Average seek read 14 0 ms...

Страница 11: ...eek Profile 2 6 bels typical 2 8 bels max Nonrecoverable read errors 1 per 1014 bits read Annualized Failure Rate AFR 0 68 Warranty 5 years on distribution units To determine the warranty for a specif...

Страница 12: ...ith capacities over 137 Gbytes 2 3 Default logical geometry LBA mode When addressing the drive in LBA mode all blocks sectors are consecutively numbered from 0 to n 1 where n is the number of guarante...

Страница 13: ...hese drives are designed to consistently meet the seek times represented in this manual Physical seeks regardless of mode such as track to track and average are expected to meet the noted values Howev...

Страница 14: ...with the drive up to speed with servo electronics active and with the heads in a random track location Operating CE seek profile Operating power is measured by simulating a typical PVR operating envir...

Страница 15: ...the 12 volt line or an equivalent 15 ohm resistive load on the 5 volt line Using 12 volt power the drive is expected to operate with a maximum of 120 mV peak to peak square wave injected noise at up t...

Страница 16: ...ked and the spindle is at rest The drive accepts all commands and returns to Active mode any time disc access is necessary Sleep mode The drive enters Sleep mode after receiving a Sleep command from t...

Страница 17: ...ly with the performance levels specified in this document when subjected to a maximum oper ating shock of 63 Gs based on half sine shock pulses of 2 msec Shocks should not be repeated more than two ti...

Страница 18: ...ng vibration The maximum vibration levels that the drive may experience while meeting the performance standards speci fied in this document are specified below 2 9 6 2 Nonoperating vibration The maxim...

Страница 19: ...standards Defined as the median curve given by ISO 389 7 Tf curve minus 10dB at all frequencies 2 11 Electromagnetic immunity When properly installed in a representative host system the drive operates...

Страница 20: ...ean Union EU requirements specified in the Elec tromagnetic Compatibility Directive 89 336 EEC Testing is performed to the levels specified by the product standards for Information Technology Equipmen...

Страница 21: ...enclosure disc drive motherboard power supply etc does comply with the limits for a Class B computing device pursu ant to Subpart J Part 15 of the FCC rules Operation with noncertified assemblies is l...

Страница 22: ...na RoHS MCV Standard X indicates the hazardous and toxic substance content of the part at the homogenous material level is over the threshold defined by the China RoHS MCV Standard 2 15 Corrosive envi...

Страница 23: ...frequently by touching the metal chassis of a computer that is plugged into a grounded outlet Wear a grounded wrist strap throughout the entire installation procedure Handle the drive by its edges or...

Страница 24: ...tion or Install a SATA host adapter that supports autonegotiation leave the drive jumper block set to Normal operation see Figure 3 below and connect the drive to that adapter This option has the bene...

Страница 25: ...these important mounting precau tions when mounting the drive Allow a minimum clearance of 0 030 inches 0 76 mm around the entire perimeter of the drive for cooling Use only 6 32 UNC mounting screws...

Страница 26: ...20 DB35 4 Series SATA Product Manual Rev C...

Страница 27: ...4 multiword DMA modes 0 2 and Ultra DMA modes 0 6 For detailed information about the Serial ATA interface refer to the Serial ATA High Speed Serialized AT Attachment specification 4 1 Hot Plug compati...

Страница 28: ...pre charge when installed in a blind mate backplane configuration 4 All used voltage pins Vx must be terminated Table 5 Serial ATA connector pin definitions Segment Pin Function Definition Signal S1 G...

Страница 29: ...ice Configuration Restore B1H C0H Device Configuration Set B1H C3H Device Reset 08H Download Microcode 92H Execute Device Diagnostics 90H Flush Cache E7H Flush Cache Extended EAH Format Track 50H Iden...

Страница 30: ...Enable Disable Autosave B0H D2H S M A R T Enable Operations B0H D8H S M A R T Execute Offline B0H D4H S M A R T Read Attribute Thresholds B0H D1H S M A R T Read Data B0H D0H S M A R T Read Log Sector...

Страница 31: ...H 3 Number of logical heads 16 4 Retired 0000H 5 Retired 0000H 6 Number of logical sectors per logical track 63 003FH 7 9 Retired 0000H 10 19 Serial number 20 ASCII characters 0000H none ASCII 20 Reti...

Страница 32: ...trol 120 nsec 0078H 69 74 ATA reserved 0000H 75 Queue depth 0000H 76 Serial ATA capabilities xxxxH 77 Reserved for future Serial ATA definition xxxxH 78 Serial ATA features supported xxxxH 79 Serial A...

Страница 33: ...ct Manual Rev C 27 Note Advanced Power Management APM and Automatic Acoustic Management AAM features are not supported 129 159 Seagate reserved xxxxH 160 254 ATA reserved 0000H 255 Integrity word xxA5...

Страница 34: ...ive 10 Multiword DMA mode 2 is currently active Bit Word 88 0 Ultra DMA mode 0 is supported 1 Ultra DMA mode 1 is supported 2 Ultra DMA mode 2 is supported 3 Ultra DMA mode 3 is supported 4 Ultra DMA...

Страница 35: ...e features are as indi cated above Table 7 Set Features command values 02H Enable write cache default 03H Set transfer mode based on value in Sector Count register Sector Count register values 00H Set...

Страница 36: ...tes unnecessary drive returns The diagnostic software ships with all new drives and is also available at http seatools seagate com This drive is shipped with S M A R T features disabled You must have...

Страница 37: ...esellers with product information program benefits and sales tools You may register for customized communications that are not available on the web These communications contain product launch EOL pric...

Страница 38: ...ailable on a global basis for the return of defective products Contact your customer support representative for the location nearest you USA Canada Latin America support services For an extensive list...

Страница 39: ...nfiguration Freeze Lock 23 Device Configuration Identify 23 Device Configuration Restore 23 Device Configuration Set 23 Device Reset 23 dimensions 19 dissipation 8 Download Microcode 23 duty cycle 14...

Страница 40: ...to Ready 7 power on hours 14 precautions 17 printed circuit board 17 programmable power management 10 prominent discrete tones 13 Q quick reference 3 R Radiated RF immunity 13 radio and television in...

Страница 41: ...10 24 Standby Immediate 24 Standby mode 8 10 standby timer 10 Standby to Ready 7 Start stop times 7 start stop cycles 14 static discharge 17 subassembly 15 support services 31 Surge immunity 13 T tech...

Страница 42: ...36 DB35 4 Series SATA Product Manual Rev C...

Страница 43: ......

Страница 44: ...Seagate Technology LLC 920 Disc Drive Scotts Valley California 95066 4544 USA Publication Number 100477758 Rev C Printed in U S A...

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