Transfer, Park & Hold Calls – Page 21
INDeX - TT 3/5 Turret Guide
38GDE00001SAB - Issue 6 (June 1998)
Parking Calls
Park - Alias:
- Common hold.
You can retrieve parked calls at any other extension on the
system. Your turret displays calls you parked by a flashing
-symbol next to the line number. You can park several
calls at the same time. Calls parked and not retrieved, may
recall your turret after a short time.
To park an external call:
1. During the call, press
PARK.
To unpark calls parked at your extension:
1. Press the display key next to the flashing -symbol.
To unpark a call at another extension:
1. Dial the parked call's line number
(external calls only).
Dialling Ahead
Announced - Alias:
- Screened transfer.
Unannounced - Alias:
- Unscreened transfer.
You can display the status of another extension (or group)
without interrupting your call.
To dial ahead during a call:
1. Dial the number that you want to check.
2. The extension's status appears on the right-hand display;
FREE
,
BUSY
or
NU
(Number Unobtainable).
3. Dial another number or press
CANCEL
.
If the extension displayed is free:
1. For an unannounced transfer, press
ANSWER
RELEASE
.
2. To make an enquiry, press
HOLD
. This holds your
current caller and rings the dial ahead extension.
3. If unanswered, press
HOLD
to retrieve your first call.
4. If answered, either press
ANSWER RELEASE
to
transfer your call or
HOLD
again to switch between calls.
You can set your turret to always automatically hold your
current call and ring the dial ahead number if it is free
(rather than display
FREE
).
To select show free or ring if free:
1. Press
PROGRAM
and then
SCROLL
. Press
CALLFREE
.
2. Enter the turret's passcode
(see page 32)
.
3. To change the current setting, press
CHANGE
.
4. Press
PROGRAM
to finish.