Page 18
INDeX - TT 3/5 Turret Guide
38GDE00001SAB - Issue 6 (June 1998)
Busy or Unanswered
Options If Busy or Unanswered
Your turret provides several methods for contacting an
extension that is busy, not answering calls or set to no calls.
These options work for normal, page and diverted calls.
–
Leave a Message:
Lights the lamp of the extension
called. It also stores your number as a message to reply.
If your system has an integrated Voice Manager
attached, you can record a voice message instead
(see
page 35)
.
–
Callback:
Rings your turret when the extension called
becomes free or is next used.
–
Camp On:
Flashes the extension's lamp to warn that you
are waiting. It also stops other calls interrupting you.
–
Intrude:
Forces the other extension's call into a
conference with you
(not available to all turrets)
.
–
Monitor:
Allows you to hear the other call without
interrupting it
(not available to all turrets)
.
Arrange a Callback
Callback - Alias:
- Ringback.
- Call back when free.
- Call back when next used.
If the extension you call is busy or just rings, you can set a
callback. When that extension becomes free or is next
used, your turret rings. If you answer, the other extension
rings. After setting a callback you can make other calls, it
will not take place while you are busy. You can only arrange
one callback at any time.
The Ringer Timeout sets how long a callback rings your
extension before it cancels
(see page 29)
. The system also
cancels any callbacks that have not taken place after a set
period
(normally 2 hours)
.
To arrange a Callback:
1. Press
CALLBACK
(the option does not appear if you
already have a callback set)
.
2. The system ends the call.
2. Your turret shows
CALLBACK
.
To clear the Call Back:
1. Press
CALLBACK
again