8.0 Warranty, Technical Queries and Returns
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8
.0 Warranty, Technical Queries and Returns
The standard warranty for all Scientifica designed and manufactured
goods is two-years. However, Scientifica’s Multiphoton Imaging system,
includes components from other companies, which offer a twelve-month
warranty.
For an extended warranty on the full system (including external
companies) please contact your Scientifica representative. All
warranties cover defects in manufacturing and materials. In this unlikely
event, Scientifica will manage the repair and replacement of all
components.
The warranty will not apply if the instrument has been damaged by
accident, misuse, or as a result of modification by persons other than
Scientifica Ltd personnel.
Before returning an instrument, please obtain a returns number from
your local representative or Scientifica Ltd in the UK.
Please refer to our terms and conditions of sales for information on our
legal obligations. However, we pride ourselves on going beyond the call
of duty and seek to remedy where we can and in a timely manner.
For any warranty queries please contact your local distributor or
Scientifica Ltd directly.
Tel:
+44 (0) 1825 749933
E-mail:
9
.0 About Scientifica
Scientifica specialises in the manufacture and distribution of innovative,
superior equipment for electrophysiology researchers, based on
principles of careful design and solid engineering.
By responding to the unique demands placed on the equipment of
electrophysiologists and thinking laterally around these challenges,
we've developed an impressive product range used in laboratories
throughout the world, including many top universities, research centres
and pharmaceutical companies.
Scientifica Limited is a private limited company registered in England
and Wales, registration number 3286415. VAT number: 684 3558 00.
Registered office address:
Albany House, 14 Shute End, Wokingham, Berks, RG40 1BJ
