Troubleshooting
www.schaerer.com
47
BASCA - EN
Version 03 04.2008
Display message
Cause
Remedy
select product
water flow error
Possible causes:
• No water connection
• Defective pump (pump pressure < 7.5
bar)
• Brew unit blocked
• Water system blocked
• Grinder mixture too fine
• PCB - flowmeter incorrectly connected
• Electrical problem (PCB, ...)
► Open the shut-off valve and press the beverage
button again.
► Check the brew unit.
► Check the grinder mixture.
►
If the message remains on the display:
Contact
a qualified service technician.
select product
over temp. brewwater
• Electrical problem between the sensor
and the PCB.
• Temperature sensor defective.
► Contact a qualified service technician.
select product
over temp. tea
• Electrical problem between the sensor
and the PCB.
• Temperature sensor defective.
► Contact a qualified service technician.
select product
over temp. steam
• Electrical problem between the sensor
and the PCB.
• Temperature sensor defective.
► Contact a qualified service technician.
selection locked
heating coffee water
• The temperature is 10 °C below the pro
-
grammed temperature.
Beverage output is blocked!
► Wait until the target temperature has been
reached.
►
If the message remains on the display:
Contact
a qualified service technician.
selection locked
heating hot water
• The temperature is 10 °C below the pro
-
grammed temperature.
Beverage output is blocked!
► Wait until the target temperature has been
reached.
►
Bleibt die Meldung bestehen:
Qualifizierte Serv
-
icestelle kontaktieren.
selection locked
heating steam
• The temperature is 10 °C below the pro
-
grammed temperature.
Beverages can not be dispensed when
the temperature is below 110 °C.
► Wait until the target temperature has been
reached.
►
If the message remains on the display:
Contact
a qualified service technician.
select product
timeout coffee heater
• The programmed temperature of the
coffee water boiler was not reached
within 4 minutes after the machine was
switched switched on.
Beverage output is blocked!
► Switch the machine off and then back on.
►
If the message remains on the display:
Contact
a qualified service technician.
select productHW
heater timeout
• The programmed temperature of
the hot water boiler was not reached
within 4 minutes after the machine was
switched switched on.
Hot water beverage output is blocked!
► Switch the machine off and then back on.
►
If the message remains on the display:
Contact
a qualified service technician.
select product
steam heater timeout
• The programmed temperature of the
steam boiler was not reached within 4
minutes after the machine was switched
switched on.
Milk and steam beverage output is
blocked!
► Switch the machine off and then back on.
►
If the message remains on the display:
Contact
a qualified service technician.
selection locked
coffee sensor def.
Possible causes:
• Electrical problem between the sensor
and the PCB.
• Temperature sensor defective.
► Contact a qualified service technician.
selection locked
HW sensor def.
Possible causes:
• Electrical problem between the sensor
and the PCB.
• Temperature sensor defective.
► Contact a qualified service technician.
selection locked
steam sensor def.
Possible causes:
• Electrical problem between the sensor
and the PCB.
• Temperature sensor defective.
► Contact a qualified service technician.
selection locked
brew unit time out
• The brew unit motor is not running.
Beverage output is blocked!
► Contact a qualified service technician.