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Operator’s Guide

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Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Clearing Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Chapter 3:

Installation

37

Registering Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Product Support and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Selecting a Good Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Attaching the Input and Output Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attaching the Input Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Attaching the Output Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing the iNSIGHT 30 Drivers and Scanner Utilities Software . . . . . . . . . . . . . 42

Connecting the Power Cord to the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Connecting the USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Finalizing the iNSIGHT 30 Driver and Scanner Utilities Software Installation . . . . . . 48

Getting Ready to Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Step 1: Calibrate Your iNSIGHT 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Step 2: Running the Document Imaging Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Step 3: Installing ScanTools Plus Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Step 4: Configuring the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Step 5: Running the Data Collection Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Installation Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Handling the “Recalibrate the scanner” Message . . . . . . . . . . . . . . . . . . . . . . . . 65

Uninstalling iNSIGHT 30 Drivers and Scanner Utilities . . . . . . . . . . . . . . . . . . . . . 66

Uninstalling ScanTools Plus Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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Содержание iNSIGHT 30

Страница 1: ...Operator s Guide iNSIGHT tm 30 ...

Страница 2: ...Operator s Guide iNSIGHT tm 30 ...

Страница 3: ...ctriques dépassant les limites applicables aux appareils numériques de la classe A prescit dans le réglement sur le brouillage radioélectrique édicté par le Ministre des Communications du Canada Trademarks iNSIGHT Prosper ScanFlex PrintFlex Scantron DesignExpert ScanTools Scantron and the logo are trademarks in the U S and or other countries of Scantron Corporation or its affiliate s NestorReader ...

Страница 4: ...antron iNSIGHT 30 Data Collection and Document Imaging Guide Document Organization This manual is organized as follows Chapter 1 iNSIGHT 30 Dual Purpose Scanner provides an overview of the iNSIGHT 30 scanner s features as well as safety and environmental informa tion Chapter 2 Scanner Basics describes the basics of using your scanner Chapter 3 Installation describes how to install your scanner Cha...

Страница 5: ...ration and configuration for users and system administrators The documentation set consists of the following What s in This Box for the iNSIGHT 30 Scanner Publica tion Number 203 993 xxx Quick Start for the iNSIGHT 30 Scanner Publication Number 203 994 xxx Quick Tips for the iNSIGHT 30 Scanner Publication Number 203 995 xxx Scantron iNSIGHT 30 Scanner Operator s Guide this manual Publication Numbe...

Страница 6: ...s T Preface iii Chapter 1 iNSIGHT 30 Dual Purpose Scanner 1 Scanner Hardware Features 3 Data Collection Features 4 Document Imaging Features 5 System Requirements 6 Safety Information 7 Material Safety Data Sheets MSDS 8 Warning Labels 9 ...

Страница 7: ...r 2 Scanner Basics 17 Scanner Components 18 Front View 18 Inside View 19 Side Views 20 Turning the Scanner On 22 Adjusting the Input and Output Trays 23 Tray Extenders and Side Guides 24 Adjusting the Output Tray 25 Starting and Stopping the Scanner 27 Document Preparation 28 Data Collection 28 Document Imaging 29 Scanning Your Documents 31 Automatic Feeding 31 Continuous Feeding 32 Manual Feeding...

Страница 8: ...e 42 Connecting the Power Cord to the Scanner 45 Connecting the USB Cable 47 Finalizing the iNSIGHT 30 Driver and Scanner Utilities Software Installation 48 Getting Ready to Scan 51 Step 1 Calibrate Your iNSIGHT 30 51 Step 2 Running the Document Imaging Test 56 Step 3 Installing ScanTools Plus Software 59 Step 4 Configuring the Scanner 59 Step 5 Running the Data Collection Test 60 Installation Com...

Страница 9: ...odule 79 Cleaning the Feed Module 81 Cleaning the Drive Rollers and Transport Area 83 Cleaning the Imaging Guides 86 Replacing the Feed Module and Feed Module Tires 87 Replacing the Separator Module and Separator Module Tires 90 Replacing the Pre Separation Pad 92 Replacing the Imaging Guides 94 Replacing the Upper Imaging Guide 94 Replacing the Lower Imaging Guide 97 Chapter 5 Using the Document ...

Страница 10: ... Position 111 Replacing the Ink Cartridge Carrier 112 Printer Maintenance 115 Printer Storage 116 Printer Troubleshooting 117 Chapter 6 Troubleshooting 119 Indicator Lights 120 Lamps 121 Clearing Document Jams 122 Troubleshooting Chart 124 The Scan Validation Tool Diagnostics Window 127 Diagnostics General Tab 128 Diagnostics Debug Tab 129 Diagnostics Logs Tab 131 ...

Страница 11: ...ning 137 Internet Resources 138 Ordering Supplies 139 Ordering Forms and Print Services 140 Standard Forms 140 Custom Form Design and Other Services 140 Requesting Support 141 Before calling 141 Services 143 Appendix A Color Options for Data Collection Forms 145 Ink Form Color Options 1 Color 146 Pencil Form Color Options 1 Color 147 Pencil Form Color Combinations 2 Color 148 ...

Страница 12: ...Operator s Guide xi Pencil Form Color Combinations 3 Color 152 ...

Страница 13: ...xii Scantron iNSIGHT 30 Scanner ...

Страница 14: ...er function Data Collection Data collection is the process of reading marks from printed forms e g surveys tests ballots etc and converting them to ASCII data The iNSIGHT 30 scanner precisely scans the sheets for data while the included ScanTools Plus software controls the scanning process and stores the data that is read The scanner and software 1 In this chapter Scanner Hardware Features page 3 ...

Страница 15: ...ess of scanning and processing black white grayscale or color images A common use of document imaging is digitally storing documents such as student work patient records invoices photographs and more The iNSIGHT 30 scanner can effectively transport sheets of multiple sizes and thicknesses in a single load The images are scanned and then processed using the included Click Scan software Using Click ...

Страница 16: ... 0 interface Ultrasonic multi feed detection multi fed documents stopped on the bed Dual cameras read front and back of sheet simultaneously Long life cold cathode fluorescent lamps Automatic document feeder Continuous feed capability 90 sheet 24 lb bond 90 g m2 paper autofeed input output trays Scans from 9 lb bond to 110 lb index 34 199 g m2 paper Up to 3600 sheets per hour throughput in data co...

Страница 17: ...nline 200 offset 200 line read and 300 line read Skew marks recommended but optional for 200 and 300 line read Ink and pencil mark detection Capture name and archive image clips TIFF JPEG Software recognized bar code Scans lengths from 5 5 to 14 in 14 to 35 5 cm and widths from 2 5 to 8 5 in 6 4 to 21 6 cm Optional RealTime Character Recognition utilizing NestorReaderTM software allows processing ...

Страница 18: ... from 75 to 1200 dpi Interactive brightness contrast and color adjustment Advanced software image processing including automatically detect and straighten iThresholding ATP auto orientation background color smoothing add or remove borders auto color detect and searchable PDF output Simultaneous black and white and color or black and white and grayscale image output Save files in TIFF JPEG RTF and ...

Страница 19: ...1 iNSIGHT 30 Dual Purpose Scanner System Requirements 6 Scantron iNSIGHT 30 Scanner System Requirements For more information about system requirements for the iNSIGHT 20 scanner go to www scantron com scanners ...

Страница 20: ...Use only the power supply that was provided with your Scantron iNSIGHT 30 scanner Do not substitute another power supply model or another manufacturer s power supply The printer access door must be in place and closed during scanner operation except when changing the print head location or replacing the ink cartridge When the printer access door is removed do not allow loose clothing jewelry hair ...

Страница 21: ...ts MSDS Material Safety Data Sheets MSDS for chemical products are available on the Scantron Support Web site at www scantron com When accessing the MSDSs from the Web site you will need the part number for the part or consumable See Supplies and Consumables on page 76 of this guide for a list of consumables and their part numbers ...

Страница 22: ...Chapter 1 iNSIGHT 30 Dual Purpose Scanner Warning Labels Operator sGuide 9 Warning Labels CAUTION Moving parts avoid contact CAUTION Hot surface avoid contact ...

Страница 23: ...Hair length should be kept short using a hair net if needed or tying long hair up in a bundle Remove all other loose objects from the area that could be drawn into the machine Take sufficient breaks to maintain mental alertness Do not use canned compressed air for cleaning Using compressed air could blow dust into difficult to clean areas Use only the recommended cleaning supplies to prevent damag...

Страница 24: ...ustomers only The following label and guidelines regarding WEEE are required by European Union Directive 2002 96 EC Per European Union Directive 2002 96 EC this Category 3 IT and telecommunications equipment directive is not to be discarded but must be returned to the original producer distributor for proper dismantlement and disposal Additionally with the receipt of this device the producer distr...

Страница 25: ...mined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV techni...

Страница 26: ...ustic Emission Operator sGuide 13 Acoustic Emission Machine Noise Information Ordinance 3 GSGV The operator position noise emission value is 70 dB A Maschinenlärminformationsverordnung 3 GSGV Der arbeitsplatzbezogene Emissionswert beträgt 70 db A ...

Страница 27: ...an IT power system with phase to phase voltage 230V Netzanschluß Das Gerät ist auch für die Verwendung im norwegischen IT Stromsystem mit einer Leiterspannung von 230 V geeignet Connexion Aux Systèmes D alimentation Électrique Ce produit est également conçu pour les systèmes norvégiens d alimentation électrique informatique dont la tension par phase est de 230 V ...

Страница 28: ...Chapter 1 iNSIGHT 30 Dual Purpose Scanner Power System Connection Operator sGuide 15 NOTES ...

Страница 29: ...Chapter 1 iNSIGHT 30 Dual Purpose Scanner Power System Connection 16 Scantron iNSIGHT 30 Scanner ...

Страница 30: ...er will familiarize you with the scanner so that you can successfully scan documents during setup and for production use 2 In this chapter Scanner Components page 18 Turning the Scanner On page 22 Adjusting the Input and Output Trays page 23 Starting and Stopping the Scanner page 27 Document Preparation page 28 Scanning Your Documents page 31 Indicator Lights page 34 Lamps page 35 Clearing Documen...

Страница 31: ...canner status 3 Scanner cover release lever pull up on this lever to open the scanner cover 4 Input tray holds up to 100 documents 20 lb 75 g m2 5 Input tray extender pull this extender out when scanning documents longer than 8 5 x 11 inches 21 6 x 27 9 cm 6 Gap release lever push up on this lever to adjust the space between the feed module and separator module for documents that require special h...

Страница 32: ...3 Rear roller cover provides access to the rear rollers for cleaning 4 Front roller cover provides access to the feed module This cover needs to be removed when cleaning or replacing the feed module or feed module tires 5 Feed module provides smooth document feeding and separation of various sizes thicknesses and textures of documents 6 Imaging guides essentially the lenses for the image sensors K...

Страница 33: ...de Views 1 Power button turns the power to the scanner on and off O 2 Power port connects the power cord to the scanner 3 Side access door provides access to the upper imaging guide for replacement 4 USB port connects the scanner to the PC 5 Auxillary USB port not used 1 2 3 4 5 ...

Страница 34: ...nts Operator s Guide 21 6 Top LED flashes or remains red when an error has been encountered 7 Bottom LED stays a steady green when the scanner is ready to scan flashes green when the scanner is preparing to scan or is in power saver mode 6 7 ...

Страница 35: ...e perform ing the installation procedure covered in Chapter 3 Installation Doing so may result in incorrect drivers being loaded Turn the power on to the scanner After you turn on the scanner wait for it to complete the self test When the self test is completed the green bottom indicator light on the side of the scanner turns on and stays on ...

Страница 36: ... adjust the input and output trays to fit different document sizes You can also fold the input and output trays flat up against the scanner to save space when the scanner is not in use To fold the scanner trays grasp the input tray output tray and lift it up until it rests against the scanner front back Output Tray Input Tray ...

Страница 37: ...Guides Both the input and output trays have extenders to accommodate long documents Grasp the tray extender and pull it out to the desired position The output tray also has two document stops that can be raised to accommodate the collection of small doc uments after they have been scanned Tray Extenders Document Stops ...

Страница 38: ...ument sizes Grasp the side guides and slide them in or out to the desired position Adjusting the Output Tray The output tray has three possible positions Set the output tray to the lowest position when you are scanning long documents Side Guides Lowest position for long documents Middle position for letter or A4 documents Highest position for small documents e g checks ...

Страница 39: ...e highest position with the second document stop raised when you are scanning documents that are less than 5 5 14 cm long Set the output tray to the highest position with the first document stop raised when you are scanning small documents like checks less than 4 10 2 cm To adjust the output tray 1 Grasp the tray on each side 2 Lift the tray up and move it up or down to the desired position ...

Страница 40: ...Before you start scanning make sure the scanner is on and ready for operation which is indicated by the green indicator light being on and constant Scanning is controlled by application software designed to scan documents To start and stop scanning refer to the documentation provided with your application software ...

Страница 41: ...laying them flat for 24 hours in a climate controlled 60º to 80º F or 16º to 27º C and 40 60 humidity environment Align the forms so that all sheets have the same orien tation Jog align by tapping on a hard surface the forms on the leading edge form ID edge and timing mark edge Ensure that the forms are placed into the input tray with the front side down because it is a bottom feed scanner Also en...

Страница 42: ...ection tape to cover them up If using liquid correction fluid be sure to allow it to dry thoroughly before scanning as otherwise it can get on the imaging guide and cause errors If a sheet is torn you can use tape to repair Be sure to verify that the form is read correctly if taping over marks or the timing track NOTE Tape on a sheet may generate a multiple sheet error that will be displayed in th...

Страница 43: ... folded edge first while lifting the gap release lever Do not use protective sheets for data collection scanning NOTE When scanning documents in a clear protective sleeve the input tray guides must be adjusted to accommodate the width of the sleeve Paper Types Bond Laser Inkjet Offset NOTE Chemically coated papers may cause more rapid wear swelling of the rollers Paper Inks All inks on the paper m...

Страница 44: ...atch of documents follow the guidelines for size type quantity etc as previously described in Document Preparation on page 28 CAUTION Remove all staples and paper clips before scanning Staples and paper clips in documents may damage the scanner and the documents 1 Jog the leading edges of the stacked documents 2 For data collection also jog the timing mark side of the stacked documents 3 For all d...

Страница 45: ...he automatic docu ment feeder in landscape orientation longer side as the leading edge 5 Adjust the input tray side guides 6 Adjust the output tray position if necessary 7 Pull out the output tray extender if necessary 8 Start scanning Continuous Feeding Continuous feeding allows you to place additional batches of documents in the feeder for infinite feeding with operator assistance When only a fe...

Страница 46: ...g Your Documents Operator s Guide 33 Manual Feeding Follow the guidelines for document size type weight quantity etc Position the documents face down with the leading edge centered in the automatic document feeder then start scanning ...

Страница 47: ...ts provide information on the current state of the scanner Red Indicator Green Indicator These lights indicate Momentary red and green scanner is powering up Flashing green scanner is busy or in power saver mode Steady green scanner is ready to scan Steady red a scanner error such as the scanner cover is open ...

Страница 48: ...han 240 minutes after running a ScanTools Plus application simply run Click Scan or SVT with the Power Saver Device Setting set to the desired shut off time Software Warm up Shut off ScanTools Plus associated data collec tion diagnostic software 5 minutes 240 minutes Click Scan Scanner Validation Tool SVT document imag ing software 20 seconds 0 to 240 minutes based on Power Saver setting in Device...

Страница 49: ...rom the input tray area 2 Lift up the scanner cover release to unlatch the scanner cover 3 Pull up to open the scanner cover 4 Locate the jammed document and remove it being sure to clear any paper shreds or pieces left behind 5 Lower the scanner cover and press it down firmly until it latches into place Scanner Cover Release ...

Страница 50: ...e Registering Your Product on page 133 Product Support and Services If you encounter difficulties setting up or operat ing your scanner there are a number of places to get the needed information to resolve your diffi culty For information on the support services that are available see Chapter 7 Product Support and Services 3 In this chapter Selecting a Good Location page 38 Attaching the Input and...

Страница 51: ...re you attempt to scan them Electrical noise Do not locate the scanner near a generator or other type of large motor such as an ele vator an air conditioner or a refrigerator that pro duces electrical noise which might interfere with the operation of the scanner Phone access Locate the scanner close to a phone in the same room if possible Close phone access is important if you need to call Scantro...

Страница 52: ...ner as infrequently as possible Space Find a location that allows you plenty of work ing surface around the scanner See Scanner Hard ware Features on page 3 for information on the scanner s size Temperature Place the scanner in an environment that ranges between 60 and 85 Fahrenheit Improper temperature conditions can cause the scanner to read sheets incorrectly ...

Страница 53: ...output trays snap into place The input and output trays can also be adjusted to fit different document sizes Attaching the Input Tray 1 Align the input tray pins with the holes in the scanner brackets 2 Insert one side first 3 Next push the tray firmly toward the side that is in so that you have clearance to slide the other pin into the hole ...

Страница 54: ...t Tray 1 Align the output tray pins with the holes in the scan ner brackets 2 Insert one side first 3 On the side that has not been inserted into the hole push the top tab as shown below firmly toward the pin that is in The tab will flex slightly so that you can get the pin in the hole in the bracket ...

Страница 55: ...mouse Calibration Utility A software program that is used during setup to calibrate the scanner for data collec tion After setup this program should not be used unless the scanner has been moved to a different com puter the scanner has been exchanged for a new one or you are directed to do so my Scantron Customer Support Scanner Exerciser A software utility program that Customer Support uses to te...

Страница 56: ... the iNSIGHT 30 Drivers and Scanner Utilities Software Operator s Guide 43 The Setup Type dialog box appears 3 Select iNSIGHT 30 and click Next The Welcome dialog appears 4 Click Next The Choose Destination Location dialog box appears ...

Страница 57: ...og box appears 6 Accept the default location or enter a program folder in the text box Click Next to continue The Setup Status dialog box appears and displays the installation progress NOTE If the Restarting Windows dialog box appears click Yes I want to restart my computer now and click OK to restart your computer Once the restart is complete the installation process will continue 7 When setup is...

Страница 58: ...er power supply model or another manufacturer s power supply After the drivers have been installed use the following procedure to connect the power supply and power cord to the scanner Make sure that the power outlet is located within 5 1 52 meters of the scanner and is easily accessible 1 Select the appropriate AC power cord for your region from the supply of power cords packed with your scanner ...

Страница 59: ...ftware 46 Scantron iNSIGHT 30 Scanner 2 Attach the power cord for your power type to the power supply 3 Plug the power cord output lead attached to the power supply into the power port on the scanner 4 Plug the power cord input lead attached to the power supply into the wall outlet ...

Страница 60: ... have not installed the iNSIGHT 30 Drivers and Scanner Utilities software do that now before proceeding The USB cable supplied with your scanner has two different ends 5 Attach the B end of the USB cable to the scanner USB port located on the side of the scanner 6 Attach the A end of the USB cable to an open high speed USB 2 0 port on your PC B A ...

Страница 61: ...Scanner Finalizing the iNSIGHT 30 Driver and Scanner Utilities Software Installation When the iNSIGHT 30 Drivers and Scanner Utilities software has been properly installed and the USB cable and power connections have been made you can turn on the power to complete installation 1 Turn on the power to the scanner ...

Страница 62: ...r LEDs will light When the scanner is finished and ready to scan the green LED indicator will stop flashing and stay green When this occurs Click Next to continue If the green LED indicator does not become a steady green within several minutes contact Scantron Cus tomer Support as described in Requesting Support on page 141 3 The Wizard Complete dialog box appears Click Finish to complete driver a...

Страница 63: ...Scantron iNSIGHT 30 Scanner 4 The Select Option dialog box appears This dialog box is essentially a switch board that gives you the ability to run certain programs essential to the proper operation of your scanner Continue following the steps in the next section to get ready to start scanning ...

Страница 64: ...Running the Document Imaging Test page 56 Step 3 Installing ScanTools Plus Software page 59 Step 4 Configuring the Scanner page 59 Step 5 Running the Data Collection Test page 60 Step 1 Calibrate Your iNSIGHT 30 CAUTION The iNSIGHT 30 Calibration program should only be run for the following reasons upon initial installation you are directed to by Scantron support you move the scanner to a differen...

Страница 65: ...plied with the scanner see photo below and does two things Checks the black gray and white areas of the sheet to create a calibration table that maps the 256 gray levels to the 16 levels used for data col lection Targets the location of the black dots for position ing purposes These functions ensure that the scanner will read pro duction data collection forms properly NOTE The part number for a bo...

Страница 66: ...043 into the input tray printed side down so that the words Normalization Calibration Sheet enter the scanner first as shown in the photo below 5 Click OK If the lamps have been off the Lamps warming up dialog box appears Please wait while the lamps warm up 6 When the lamps have warmed up the Calibrating front top camera dialog box appears and scanning begins Please wait while the software and sca...

Страница 67: ... If the input tray empties and the Input hopper empty message box appears take the sheets from the output tray tap them on a hard surface to align them then place them back in the input tray the same way you last loaded them When you are ready click Retry Error What To Do Jam Open scanner remove obstruction and rescan Multi feed Open scanner remove sheets and rescan Calibration sheet not recognize...

Страница 68: ... number 202 502 043 into the input tray printed side up and so that the words Normalization Cali bration Sheet enter the scanner last as shown in the photo below Click OK 10 The Calibrating back bottom camera dialog box appears Please wait while the software performs back side calibration 11 When back side calibration is complete the Verifying calibration dialog box appears and the scanner will ...

Страница 69: ...ction Test on page 60 Step 2 Running the Document Imaging Test NOTE You can run only one of the following programs at a time because they use the same driver Scan Validation Tool Click Scan ScanTools Plus and the iNSIGHT 30 Scanner Utilities 1 The next step is to verify that the scanner can perform document imaging tasks To do this click Run Docu ment Imaging Test 2 The Scan Validation Tool dialog...

Страница 70: ...Chapter 3 Installation Getting Ready to Scan Operator s Guide 57 4 The Scan Validation Tool appears Click the two image display button shown in the margin 5 Click the Setup button shown in the margin ...

Страница 71: ... is selected c Click OK 7 The Scan Validation Tool window reappears Place a two sided color document in the input tray then click the Start Scanning button shown in the margin The scanner will scan the document If both sides of the document displays properly in the viewer the scanner is ready for document imaging use If you get an error contact Scantron Customer Support as described in Requesting ...

Страница 72: ...tall ScanTools Plus data collection software See Chapter 2 of the ScanTools Plus User s Guide included with your iNSIGHT 30 scanner for instructions on how to install the software Step 4 Configuring the Scanner CAUTION You must have the ScanTools Plus software installed before you can configure the scanner 1 Select Start Programs Scantron ScanTools Plus to start the ScanTools Plus software The Sca...

Страница 73: ...re that Write Operations Log is selected c Click the Auto Configure button If you get an error contact Scantron Customer Sup port as described in Requesting Support on page 141 Otherwise click OK to complete scanner configuration Step 5 Running the Data Collection Test NOTE You can run only one of the following programs at a time because they use the same driver Scan Validation Tool Click Scan Sca...

Страница 74: ... 1 If it is not already running start ScanTools Plus by selecting Start Programs Scantron ScanTools Plus The ScanTools Plus window appears 2 In the ScanTools Plus window select 710 Data Collection Test in the Application combo box This will automatically load the correct selections for Data file Edit profile Score profile and Conversion profile ...

Страница 75: ...21 006 These sheets have been marked with sample data The 710 Data Collection Test sample applica tion is set up to collect only the Name data from these sheets b Tap the sheets on a hard surface to align them c Place the sheets in the input tray of the scanner so that they are face down and have the timing marks on the right side of the scanner when facing the Scantron logo on the scanner Timing ...

Страница 76: ...you are unable to locate the dif ficulty contact Scantron Customer Support as described in Requesting Support on page 141 5 When the scanner is done scanning the following dialog box appears indicating that the input hopper is empty Click Stop to clear the dialog boxes so that you can view the data file 6 Select Data File View in the ScanTools Plus menu bar to review the data file The data file ap...

Страница 77: ...r is ready to perform data collection tasks For more information regarding how to perform data collection projects start to finish refer to Chapter 2 Data Collection Basics of the Data Collection and Document Imaging Guide included with your scanner If data appears incorrect or is missing contact Scant ron Customer Support as described in Requesting Support on page 141 Installation Complete Instal...

Страница 78: ...ate the scanner The possible causes of this error message are If calibration was unsuccessful If you aborted the installation procedure before cali bration was completed If you moved the scanner to a new host computer If you swapped out your defective scanner for a new one If one of these conditions applies to you you will need to recalibrate the scanner To do this follow the procedure below 1 Sel...

Страница 79: ...opulate 3 Remove the Click Scan software first Select Scantron iNSIGHT 30 Click Scan from the Add or Remove Programs list then click Remove 4 Next remove Scan Validation Tool SVT and the driver Selecting Scantron iNSIGHT 30 from the Add or Remove Programs list and click Remove NOTE When the dialog comes up regarding removing SVT components select YES TO ALL 5 Finally remove the scanner utilities S...

Страница 80: ...30 Drivers and Scanner Utilities Operator s Guide 67 Uninstalling ScanTools Plus Software If you want to uninstall the ScanTools Plus sofware see Chapter 2 of the ScanTools Plus User s Guide included with your iNSIGHT 30 scanner for instructions ...

Страница 81: ...lt in the old firmware remaining resident in the scan ner To update the iNSIGHT 30 Drivers and Scanner Utilities software use the following procedure 1 Insert the iNSIGHT 30 Drivers and Utilities CD into the CD ROM drive of the host computer The setup program starts automatically NOTE If the CD does not start automatically open the My Computer icon on your desktop Double click the icon for your CD...

Страница 82: ...ate routine has completed removing the outdated components the Welcome dialog appears 5 From this point forward the update procedure is identical to the original installation procedure See Installing the iNSIGHT 30 Drivers and Scanner Utilities Software on page 42 beginning with step 2 for detailed instructions on how to complete the update process 6 When the Select Option dialog box reappears the...

Страница 83: ...Chapter 3 Installation Updating the iNSIGHT 30 Drivers and Scanner Utilities Software 70 Scantron iNSIGHT 30 Scanner ...

Страница 84: ...is and may require more frequent cleaning than recommended Some debris from the rubber tires on the feed and separator modules is normal Tire debris does not always mean that the tires are worn or dam 4 In this chapter Maintenance Schedule page 73 Supplies and Consumables page 76 Preparing for Scanner Maintenance page 78 Cleaning the Separator Module page 79 Cleaning the Feed Module page 81 Cleani...

Страница 85: ... When cleaning rollers tires allow the rollers tires to dry completely before scanning In addition to the recommended cleaning supplies you may use a vacuum cleaner to remove debris from the scanner If a difficulty persists after performing the mainte nance recommended in this manual call Scantron Customer Support as described in Requesting Sup port on page 141 ...

Страница 86: ... tires As required depending on the type of scanning being performed Use staticide wipe part number 830 9783 slightly damp Allow to air dry before scanning Clean feed module tires As required depending on the type of scanning being performed Use staticide wipe part number 830 9783 slightly damp Allow to air dry before scanning Clean drive rollers and transport area As required depending on the typ...

Страница 87: ...rollers Allow to air dry CAUTION DO NOT USE THE EMULSICLEAN WIPE ON THE FOAM TIRES Replace separator module and separator module tires Every 200 000 documents scanned Use parts from feeder consumables kit part number 880 9485 Replace pre separation pad Every 250 000 documents scanned Use parts from feeder consumables kit part number 880 9485 Replace feed module and feed module tires Every 500 000 ...

Страница 88: ...quency of cleaning of the transport and tires and following the recommended schedule for changing tires You should change the tires if you notice an increase in multiple feeds stoppages or a decrease in feeder performance that is not resolved by the above cleaning procedures NOTE Certain paper types such as carbonless paper or newsprint failure to clean regularly and or use of non recommended clea...

Страница 89: ...Lower Imaging Guide 1 lower guide 1 instructions Replaces lower imaging guide 857 5292 Relocation Kit 1 box Box for shipping scanner and accessories for service 154 2323 Transport Cleaning Sheets 50 Use to clean the drive rollers and transport area 896 2201 Emulsiclean Wipes 24 Use for cleaning the upper and lower transport areas Do NOT use on the foam tires or imaging guides 137 4966 Staticide Wi...

Страница 90: ... non flammable cleaners such as those pro vided through Scantron Supplies Business Center Do not use cleaners in confined areas Use with ade quate ventilation Do not use cleaners on hot surfaces Allow surfaces to cool to ambient temperature before use Material Safety Data Sheets MSDS Material Safety Data Sheets MSDS for chemical products are available on the Scantron Support Web site at www scantr...

Страница 91: ... 78 Scantron iNSIGHT 30 Scanner Preparing for Scanner Maintenance 1 Power down the scanner 2 Remove any documents from the feeder area 3 Lift up the scanner cover release to unlatch the scanner cover 4 Pull up to open the scanner cover Scanner Cover Release ...

Страница 92: ...arator module by firmly pulling it down and lifting it off 2 Manually rotate and wipe the separator module tires with a slightly damp staticide wipe part number 830 9783 If the wipe contains too much liquid squeeze it out or let it dry out for a couple minutes before using Separator Module Slightly Damp Staticide Wipe ...

Страница 93: ...lace the tires or the separator module See Replacing the Separator Module and Separator Module Tires on page 90 for procedures 4 Reinstall the separator module by aligning the shaft ends and snapping it into position 5 Press firmly until the separator module clicks into place 6 Lower the scanner cover and press it down firmly until it latches into place Shaft Ends ...

Страница 94: ... front roller cover by releasing the latch on the left side and then pulling the cover up and out NOTE You will need to lift the input tray slightly to remove the front roller cover 2 Remove the feed module by pushing it to the right and lifting it out Latch Input Tray Front Drive Roller Cover Feed Module ...

Страница 95: ...ires show signs of wear or damage replace the tires or the feed module See Replacing the Feed Module and Feed Module Tires on page 87 for procedures 5 Remove any dust or debris from the tray area under the feed module and the front roller cover 6 Insert the feed module by aligning the pins and pushing it toward the right to fit it into position 7 Reinstall the front drive roller cover making sure ...

Страница 96: ...at Step 3 but this time with the transport cleaning sheet adhesive side down and in landscape orientation so that you are using fresh adhesive Repeat this procedure until all residue is removed from the bottom drive rollers NOTE When a cleaning sheet gets very dirty discard it and use a new one 5 If the transport cleaning sheet does not clean the rollers and the transport area sufficiently use an ...

Страница 97: ...ipe the upper and lower transport areas with the emulsiclean wipe being careful not to get any liquid on the foam tires 8 Dry the transport area with a dry staticide wipe part number 830 9783 CAUTION Do not use a paper or cloth towel as these will introduce particles into the transport area Emulsiclean Wipe DONOTusethe Emulsiclean wipe in this area Dry Staticide Wipe ...

Страница 98: ... by releasing the latch on the left side and then pulling the cover up and out 10 Remove any dust or debris under the rear drive roller cover 11 Reinstall the rear drive roller cover making sure that it is securely latched 12 Lower the scanner cover and press it down firmly until it latches into place Rear Roller Cover ...

Страница 99: ...Replacing the Imaging Guides on page 94 1 Wipe the upper and lower imaging guides with a stati cide wipe part number 830 9783 CAUTION Always wipe away from the patch to ensure that debris is not deposited on the patch CAUTION Do not use an emulsiclean wipe part number 137 4966 as this will introduce static which will collect dust particles 2 Dry the imaging guides with a dry staticide wipe CAUTION...

Страница 100: ...atch on the left side and then pulling the cover up and out NOTE You will need to lift the input tray slightly to remove the front roller cover 2 Remove the feed module by pushing it to the right and lifting it out 3 If you are just replacing the feed module insert the new feed module by aligning the pins and snapping it into position Latch Input Tray Front Drive Roller Cover Feed Module ...

Страница 101: ... module tires continue with the next step 5 Lift and remove one core assembly gear side first 6 Remove each tire by sliding it off of the core 7 Install each new tire by gently stretching it over the core Do not overstretch the tire it may tear Make sure that the tire is centered on the core and lies flat Core Assemblies Tires Tires ...

Страница 102: ... 89 8 Replace the core assembly in the feed module and snap it into place 9 If replacing the tires repeat Steps 5 8 for the other core assembly 10 Reinstall the feed module 11 Reinstall the front roller cover 12 Lower the scanner cover and press it down firmly until it latches into place ...

Страница 103: ...odule jump ahead to Step 11 to complete reassembly with the new separator module If you are replacing the separator module tires continue with the next step 3 Holding onto the separation module rotate the release lever back so you can access the separation roller CAUTION The separation module is spring loaded and will snap back if you do not hold it in place 4 Hold the separator module in this pos...

Страница 104: ... it off the core 7 Install each new tire by gently stretching it over the core CAUTION Do not overstretch the tires as they may tear Also make sure that each tire is centered on the core and lies flat 8 Reinstall the core the direction does not matter 9 Reinstall the separator module by aligning the shaft ends and snapping it into position 10 Lower the scanner cover and press it down firmly until ...

Страница 105: ... pre separation pad on the separator module 3 Hold the separator module in both hands and find the two pre separation pad side tabs which protrude slightly from the back of the separator module 4 Push on the pre separation pad side tabs on the back until the pre separation pad protrudes slightly from the front of the separator module 5 Grasp the pre separation pad and pull it out of the separator ...

Страница 106: ...n pad with the slots in the separator module 8 Push the pre separation pad firmly in the slots until the pre separation pad flap rests lightly against the separator module tires 9 Reinstall the separator module by aligning the shaft ends and snapping it into position 10 Lower the scanner cover and press it down firmly until it latches into place Shaft Ends ...

Страница 107: ...ide Push down on the tab remove the side door and set it aside 2 Remove any dust or debris from the guide track area Clean the area thoroughly with a staticide wipe part number 830 9783 to prevent any debris from falling into the scanner when you remove the imaging guide 3 Using a Phillips head screwdriver loosen the screw securing the upper imaging guide bracket and slide the bracket over Tab Sid...

Страница 108: ...art number 830 9783 CAUTION Always wipe away from the patch to ensure that debris is not deposited on the patch CAUTION Do not use an emulsiclean wipe part number 137 4966 as this will introduce static which will collect dust particles 7 Dry both sides of the new upper imaging guide with a dry staticide wipe When complete there should be no smudges on the image guide CAUTION Do not use a paper or ...

Страница 109: ...imaging guide in the guide track and slowly push it in making sure that you can see the solid black side of the patch 9 Realign the upper imaging guide bracket and secure with the screw 10 Reinstall the side door 11 Lower the scanner cover and press it down firmly until it latches into place Patch Bracket ...

Страница 110: ...Remove any dust or debris from the guide track area Clean the area thoroughly with a staticide wipe part number 830 9783 to prevent any debris from falling into the scanner when you remove the imaging guide 3 Using a Phillips head screwdriver loosen the screw from the lower imaging guide Guide Track Lower Imaging Guide Phillips Screwdriver ...

Страница 111: ...e part number 830 9783 CAUTION Always wipe away from the patch to ensure that debris is not deposited on the patch CAUTION Do not use an emulsiclean wipe part number 137 4966 as this will introduce static which will collect dust particles 7 Dry both sides of the new lower imaging guide with a dry staticide wipe When complete there should be no smudges on the image guide CAUTION Do not use a paper ...

Страница 112: ...ide 99 8 Align the new lower imaging guide in the guide track and slowly push it in making sure that you can see the solid black side of the patch 9 Reinstall and tighten the screw 10 Lower the scanner cover and press it down firmly until it latches into place Patch ...

Страница 113: ...Chapter 4 Maintenance Replacing the Imaging Guides 100 Scantron iNSIGHT 30 Scanner NOTES ...

Страница 114: ... placed in the input tray The document printer can add a date time fixed string and or sequential number to the documents Printing is controlled through the software See the Data Collection and Document Imaging Guide included with the scanner for information on how to use the software to print 5 In this chapter Printer Specifications page 103 MSDS page 104 Installing and Replacing the Ink Blotter ...

Страница 115: ...for each scan session A maximum of 40 characters which can include any alphanumeric and special characters is allowed Printer information is posted to an image header record which is accessible to many software applications NOTE Clean the scanner s internal components daily when you use the document printer ...

Страница 116: ...rees Font style Normal or bold Ink cartridge Scantron CRT30 Print side Bottom post scan Minimum printing distance from document edge 0 35 0 89 cm Static fields available User specified via software Dynamic fields available Up to nine digit sequential document number date four digit time Character sets supported Any phonetic language for example Danish Dutch English Finnish French German Italian No...

Страница 117: ...he printer cartridge and other chemical products are available on the Scantron support Web site at www scantron com When accessing the MSDSs from the Web site you will need the part number for the part or consumable See Supplies and Consumables on page 76 of this guide for a list of consumables and their part numbers ...

Страница 118: ... additional ink blotter strips see Supplies and Consumables on page 76 1 Lift up the scanner cover release to unlatch the scan ner cover 2 Pull up to open the scanner cover 3 Locate the two channels in the rear of the transport area These channels are where the blotter strips will be installed If you are replacing a blotter strip go to step 4 If you are installing a blotter strip for the first tim...

Страница 119: ...canner 4 Grasp the blotter strip carefully pull it off of the channel and discard the soiled strip 5 Remove the backing from a new blotter strip part number 851 5470 6 Align the blotter strip in one of the blotter strip channels CAUTION Improperly aligned blotter strips may cause paper jams Soiled Blotter Strip ...

Страница 120: ...and Replacing the Ink Blotter Strips Operator s Guide 107 7 Press the adhesive side of the blotter strip down firmly into the channel 8 Repeat steps 4 7 for the other strip 9 Lower the scanner cover and press it down firmly until it snaps into place ...

Страница 121: ...anner Removing the Ink Cartridge To remove the ink cartridge 1 Locate the printer access door on the back of the scanner 2 Slide your fingers under the printer access door handle and pull the door firmly away from the scanner 3 Lift the printer access door off the scanner Printer Access Door ...

Страница 122: ...or s Guide 109 4 Slide the ink cartridge carrier out of its position 5 Raise the locking bar and remove the empty ink cartridge if one is present NOTE Dispose of empty ink cartridges properly Do not incinerate ink cartridges Ink Cartridge Carrier Locking Bar Ink Cartrigde ...

Страница 123: ...rt number CRT30 1 Remove the protective tape from the ink cartridge and insert it in the ink cartridge carrier 2 Lower the locking bar around the ink cartridge 3 Slide the ink cartridge carrier into its position NOTE You may change the ink cartridge carrier posi tions See Setting the Printer Position on page 111 for details 4 Replace the printer access door ...

Страница 124: ...e printer access door on the back of the scanner 2 Slide your fingers under the printer access door handle and pull the door firmly away from the scanner 3 Lift the printer access door off the scanner 4 Locate the printer positioning slots 5 Determine which position is suitable for your printing needs 6 Lift the ink cartridge carrier out of its position 7 Slide the ink cartridge carrier into the d...

Страница 125: ...To replace the ink cartridge carrier part number 190 7955 1 Locate the printer access door on the back of the scanner 2 Slide your fingers under the printer access door handle and pull the door firmly away from the scanner 3 Lift the printer access door off the scanner 4 Slide the ink cartridge carrier out of its position Printer Access Door ...

Страница 126: ... Ink Cartridge Carrier Operator s Guide 113 5 Raise the locking bar 6 Remove the ink cartridge if one is present 7 Squeeze the metal strips on the connector and pull the connector away from the ink cartridge carrier Locking Bar Ink Cartrigde Connector ...

Страница 127: ...rrier 114 Scantron iNSIGHT 30 Scanner 8 Push the connector firmly into a new ink cartridge carrier 9 Replace the ink cartridge 10 Lower the locking bar around the ink cartridge 11 Slide the ink cartridge carrier back into its position 12 Replace the printer access door ...

Страница 128: ...e The ink cartridges and ink blotter strips used in the printer need replacing occasionally Expected life of Printer Components printer ink cartridge approximately 750 000 non bold characters per cartridge ink blotter strips replace as necessary when soiled ink cartridge carrier replace if damaged ...

Страница 129: ...Document Printer Printer Storage 116 Scantron iNSIGHT 30 Scanner Printer Storage When the printer is not being used place the ink cartridge on its side in a printer well so that ink does not drip down on the blotter strips ...

Страница 130: ... on scanned documents make sure that the ink cartridge is not empty the ink cartridge is properly installed the ink cartridge is located in the correct position for printing the ink cartridge carrier is properly seated in its posi tioning slot the printer connectors are securely fastened and that the printer cables are not folded or creased ...

Страница 131: ...Chapter 5 Using the Document Printer Printer Troubleshooting 118 Scantron iNSIGHT 30 Scanner NOTES ...

Страница 132: ...re it may not function properly Refer to the information in this chapter to help you resolve the situation before calling Customer Support 6 In this chapter Indicator Lights page 120 Lamps page 121 Clearing Document Jams page 122 Troubleshooting Chart page 124 The Scan Validation Tool Diagnostics Window page 127 ...

Страница 133: ...hts provide information on the current state of the scanner Red Indicator Green Indicator These lights indicate Momentary red and green scanner is powering up Flashing green scanner is busy or in power saver mode Steady green scanner is ready to scan Steady red a scanner error such as the scanner cover is open ...

Страница 134: ...than 240 minutes after running a ScanTools Plus application simply run Click Scan or SVT with the Power Saver Device Setting set to the desired shut off time Software Warm up Shut off ScanTools Plus associated data collec tion diagnostic software 5 minutes 240 minutes Click Scan Scanner Validation Tool SVT document imag ing software 20 seconds 0 to 240 minutes based on Power Saver setting in Devic...

Страница 135: ...ocument Jams 122 Scantron iNSIGHT 30 Scanner Clearing Document Jams 1 Remove any documents from the input tray area 2 Lift up the scanner cover release to unlatch the scanner cover 3 Pull up to open the scanner cover Scanner Cover Release ...

Страница 136: ...g Clearing Document Jams Operator s Guide 123 4 Locate the jammed document and remove it being sure to clear any paper shreds or pieces left behind 5 Lower the scanner cover and press it down firmly until it latches into place ...

Страница 137: ... and the software has enabled scanning documents are making contact with the feed module the height of batched documents is less than 0 4 10 2 mm or approximately 90 sheets of 24 lb bond 90 g m2 paper documents meet specifications for size weight and type etc for thicker documents you lift the gap release lever during feeding you check the feed module and separator module for signs of wear and rep...

Страница 138: ...ng or are jamming Make sure that the input and output tray extenders are pulled out to provide support for long documents Image quality is poor or has decreased Make sure that the scanner is clean See Maintenance on page 71 The lamps shut off too soon See Lamps on page 121 for an explanation of lamp behavior Documents are skewed during scanning Make sure that the document side guides are adjusted ...

Страница 139: ...uments are multi feeding Make sure that the leading edges of all batched documents are centered in the automatic document feeder so that each document will come in contact with the feed rollers the feed module and separator module are clean and not worn documents with an unusual texture or surface are fed manually Roller marks or streaks appear on documents after scanning Clean the feed module sep...

Страница 140: ...x appears 2 Drive Types TWAIN and Drivers Scantron iNSIGHT 30 are already selected Click OK to continue The Scan Validation Tool appears 3 Click the Setup button shown in the margin The main iNSIGHT 30 scanner TWAIN Driver window appears 4 Click Settings shown in the margin The settings window appears 5 If you see the Device button shown in the margin click it The device window appears If you do n...

Страница 141: ...are is working Count only counts the number of documents enter ing the scanner without actually sending the images to the scanning application This test is performed during any scan session in which this option is turned on NOTE This test is automatically turned off when the scanning application disconnects from the scanner Printer tests the functionality of the printer e g whether all ink jets ar...

Страница 142: ...margin redisplays the current scanner time Diagnostics Debug Tab The Debug tab allows you to store the communications between the scanner and a scanning application as well as the images to a file that can be reviewed later by Customer Support Logging This function saves the communications between the scanner and a scanning application The options are Off the default On Custom NOTE We recommend th...

Страница 143: ...save the images received at the PC from the scanner It is suggested that you only turn this on when instructed by Customer Support Held in memory if scanning a large job and you only need to save the last few images then turn this on by selecting the number of images you want to save NOTE Turning this on will use more PC memory Sent To Application normally you do not need to save the images receiv...

Страница 144: ...version information serial number attached installed accessories meters etc Operator displays the scanner s log This log can only be cleared by Customer Support Toolbar Buttons Save As saves all the logs for viewing by Customer Support When selected you will be prompted for the location to save the logs along with the option of including any debug images Refresh refreshes the currently displayed l...

Страница 145: ...Chapter 6 Troubleshooting The Scan Validation Tool Diagnostics Window 132 Scantron iNSIGHT 30 Scanner NOTES ...

Страница 146: ...agreement Online registration is required for Notification of downloadable updates and upgrades for drivers and utilities Downloading of the updates and upgrades for drivers and utilities Online support requests NOTE If you are entitled to updates or upgrades you may obtain them on physical media for an extra fee 7 In this chapter Registering Your Product page 133 Printed Documentation page 135 Th...

Страница 147: ...cantron Web site at www scantron com 2 Select Training Support Product Registration The Product Registration page opens 3 Enter the appropriate information and click Submit to register your software product with Scantron Customer Support 4 Registering your product ensures you of timely notification of product updates and upgrades ...

Страница 148: ...NSIGHT 30 Scanner Publica tion Number 203 993 xxx Quick Start for the iNSIGHT 30 Scanner Publication Number 203 994 xxx Quick Tips for the iNSIGHT 30 Scanner Publication Number 203 995 xxx Scantron iNSIGHT 30 Scanner Operator s Guide Publica tion Number 203 992 xxx Scantron iNSIGHT 30 Scanner Data Collection and Docu ment Imaging Guide Publication Number 277 040 xxx ScanTools Plus User s Guide Pub...

Страница 149: ...with your scanner each come with a Help system that includes comprehensive information that may help you with your hardware issues Use the Index and Search features in the software Help system to find information about how your scanner and software work together If you are facing a hardware issue be sure to check the software Help system for information before calling Scantron Support within the U...

Страница 150: ...e products used with your scanner Training is available for ScanTools Plus software ScanFlexTM Option Scantron DesignExpertTM Software ProsperTM assessment system RealTime Character Recognition utilizing Nestor ReaderTM Remark Classic OMR Software Types of training available include classroom training web seminars and Quick Start orientations For more information or to sign up for training Visit o...

Страница 151: ...r or software prod uct with Scantron Customer Support This ensures you of timely notification of product updates and upgrades Frequently Asked Questions FAQs with answers about scanning hardware and software products Software updates including driver and utility updates for scanners that you can download if you have a cur rent software subscription or hardware support agree ment NOTE New licensees...

Страница 152: ...quick easy access to supplies and user manuals for your Scantron scanner and software You can order online or by phone or fax NOTE Promotional offers are typically available for online purchases only Online Phone or Fax Scantron Online Store www scantronstore com Click Supplies Scantron Supplies Business Center 1313 Lone Oak Road Eagan MN 55121 Phone 1 800 328 6290 Fax 1 651 683 6230 ...

Страница 153: ...tandard forms Scantron Print Services can also assist with custom form design Once you have an idea of what the project entails call Scantron Print Services at the numbers below to discuss the project with a Customer Service Representative CSR Scantron CSRs have the expertise needed to ensure that the job gets done right and with the value added features that you desire Other services available th...

Страница 154: ...where support is available through 7 00 P M CST Customer support is not available on Scantron holidays Before calling 1 Know the serial number of the product you are calling about The serial number for your iNSIGHT 30 can be found by opening the cover and looking inside just to the left of the transport bed 2 Write down a description of your problem Include a sequence of the steps leading to the p...

Страница 155: ...port can answer your questions about a variety of subjects including Installation and configuration Program features and operation Scanner and software troubleshooting Documentation and the Help system Fonts and graphics Software hardware errors Laser printing forms ScanFlex and PrintFlex Your iNSIGHT 30 scanner is covered by a maintenance agreement for the first 12 months from the date of purchas...

Страница 156: ...are available including custom data collection solutions survey research services equipment maintenance equipment installation network installation custom training solutions custom application development database support software support for custom applications and consulting services For information on any of these services contact Scantron Online www scantron com Phone 1 800 447 3269 ...

Страница 157: ...Chapter 7 Product Support and Services Services 144 Scantron iNSIGHT 30 Scanner NOTES ...

Страница 158: ... depending on whether the respondent uses ink or pencil to fill in the forms In addition if using pencil you can use up to three colors on your forms See the tables in this appendix for listings of approved colors and color combinations for ink and pencil read forms A In this chapter Ink Form Color Options 1 Color page 146 Pencil Form Color Options 1 Color page 147 Pencil Form Color Combinations 2...

Страница 159: ...cantron iNSIGHT 30 Scanner Ink Form Color Options 1 Color Choose a single ink dropout color for your form from the 9 colors below NOTE There are no two or three color combinations for ink read forms Drop Out Colors Carnival Fiesta Harvest Pumpkin Raspberry Rose Spice Strawberry Tangerine ...

Страница 160: ...ator s Guide 147 Pencil Form Color Options 1 Color Choose a single pencil dropout color for your form from the 21 colors below Drop Out Colors Anchor Caribbean Carnival Cherry Coffee Fiesta Frost Harvest Jade Oak Ocean Pumpkin Raspberry Rose Rust Sky Spice Strawberry Tangerine Teal Woodland ...

Страница 161: ...rms Color One Color Two Anchor Carnival Anchor Cherry Anchor Coffee Anchor Fiesta Anchor Harvest Anchor Oak Anchor Pumpkin Anchor Raspberry Anchor Rose Anchor Rust Anchor Spice Anchor Strawberry Anchor Tangerine Anchor Woodland Caribbean Carnival Caribbean Cherry Caribbean Coffee Caribbean Fiesta Caribbean Harvest Caribbean Oak Caribbean Pumpkin Caribbean Raspberry Caribbean Rose Caribbean Rust Ca...

Страница 162: ...nival Jade Carnival Ocean Carnival Sky Carnival Teal Carnival Woodland Cherry Frost Cherry Jade Cherry Ocean Cherry Sky Cherry Teal Cherry Woodland Coffee Fiesta Coffee Frost Coffee Jade Coffee Ocean Coffee Sky Coffee Teal Coffee Woodland Fiesta Frost Fiesta Jade Fiesta Ocean Fiesta Sky Fiesta Teal Fiesta Woodland Frost Harvest Frost Jade Frost Oak Color One Color Two ...

Страница 163: ...e Frost Rust Frost Sky Frost Spice Frost Strawberry Frost Tangerine Frost Woodland Harvest Jade Harvest Ocean Harvest Sky Harvest Teal Harvest Woodland Jade Oak Jade Pumpkin Jade Raspberry Jade Rose Jade Rust Jade Spice Jade Strawberry Jade Tangerine Oak Ocean Oak Sky Oak Teal Oak Woodland Ocean Pumpkin Ocean Raspberry Ocean Rose Ocean Rust Color One Color Two ...

Страница 164: ...angerine Ocean Woodland Pumpkin Sky Pumpkin Teal Pumpkin Woodland Raspberry Sky Raspberry Teal Raspberry Woodland Rose Sky Rose Teal Rose Woodland Rust Sky Rust Teal Rust Woodland Sky Spice Sky Strawberry Sky Tangerine Spice Teal Spice Woodland Strawberry Teal Strawberry Woodland Tangerine Teal Tangerine Woodland Teal Woodland Color One Color Two ...

Страница 165: ...fee Fiesta Anchor Fiesta Woodland Anchor Harvest Woodland Anchor Oak Woodland Anchor Pumpkin Woodland Anchor Raspberry Woodland Anchor Rose Woodland Anchor Rust Woodland Anchor Spice Woodland Anchor Strawberry Woodland Anchor Tangerine Woodland Caribbean Carnival Woodland Caribbean Cherry Woodland Caribbean Coffee Fiesta Caribbean Coffee Woodland Caribbean Fiesta Woodland Caribbean Harvest Woodlan...

Страница 166: ...rry Frost Jade Cherry Frost Sky Cherry Frost Woodland Cherry Ocean Woodland Cherry Teal Woodland Coffee Fiesta Frost Coffee Fiesta Jade Coffee Fiesta Ocean Coffee Fiesta Sky Coffee Fiesta Teal Coffee Fiesta Woodland Coffee Frost Jade Coffee Frost Sky Coffee Frost Woodland Coffee Ocean Woodland Coffee Teal Woodland Fiesta Frost Jade Fiesta Frost Sky Fiesta Frost Woodland Fiesta Ocean Woodland Fiest...

Страница 167: ...rost Jade Tangerine Frost Oak Sky Frost Oak Woodland Frost Pumpkin Sky Frost Pumpkin Woodland Frost Raspberry Sky Frost Raspberry Woodland Frost Rose Sky Frost Rose Woodland Frost Rust Sky Frost Rust Woodland Frost Sky Spice Frost Sky Strawberry Frost Sky Tangerine Frost Spice Woodland Frost Strawberry Woodland Frost Tangerine Woodland Harvest Ocean Woodland Harvest Teal Woodland Oak Ocean Woodlan...

Страница 168: ...n Raspberry Woodland Ocean Rose Woodland Ocean Rust Woodland Ocean Spice Woodland Ocean Strawberry Woodland Ocean Tangerine Woodland Pumpkin Teal Woodland Raspberry Teal Woodland Rose Teal Woodland Rust Teal Woodland Spice Teal Woodland Strawberry Teal Woodland Tangerine Teal Woodland Color One Color Two Color Three ...

Страница 169: ...Appendix A Color Options for Data Collection Forms Pencil Form Color Combinations 3 Color 156 Scantron iNSIGHT 30 Scanner NOTES ...

Страница 170: ...ing 112 cartridge ink 76 installing 110 removing 108 checks adjusting the output trays for 25 cleaning drive rollers 83 schedule 73 feed module tires 73 81 imaging guides 86 schedule 74 paper path 86 schedule 74 precautions 10 77 separator module tires 79 schedule 73 transport area 83 schedule 73 cleaning sheets transport area 76 clearing document jams 36 122 Click Scan installing 42 uninstalling ...

Страница 171: ... 30 manual feeding 33 paper specifications 30 paper weights 30 preparing documents for 29 scanner speed and 2 test 56 document size document imaging 30 documents multi feeds 126 preparing for scanning 28 scanning 31 stops 24 streaks 126 vertical lines 126 SEE ALSO forms OR paper double sided initial settings 57 drive rollers cleaning 83 maintenance schedule 73 drivers 66 68 installing 42 uninstall...

Страница 172: ...15 removing 108 storage 116 cartridge carrier 77 replacing 112 document imaging and 30 input tray 18 adjusting 23 attaching 40 extender 18 form placement 28 29 long documents and 24 installing 59 getting ready to scan 51 ink blotter strips 105 ink cartridge 110 software drivers utilities 42 J jams clearing 36 122 false 124 paper 125 L labels warning 9 lamps SEE readheads LEDs 18 21 34 120 letter A...

Страница 173: ...ower port 20 power saver 121 power source 38 powering scanner on 22 preacutions cleaning 77 precautions 71 user 10 preparing for scanning 28 29 pre separation pads Feeder Consumables Kit and 76 maintenance schedule 74 replacing 92 print services 140 printer component life expectancy 115 ink blotters 77 ink cartridge 76 carrier 77 maintenance 115 position setting 111 specifications 103 storage 116 ...

Страница 174: ...ltiple documents 31 32 preparing documents 28 single pages 33 ScanTools Plus 59 configuring the scanner with 59 installing 59 uninstalling 67 schedule 73 74 schedule maintenance 73 scheduling installation appointment 37 security 39 separator module 19 cleaning 79 Feeder Consumables Kit and 76 maintenance schedule 73 replacing 90 separator module tires cleaning 79 maintenance schedule 73 replacing ...

Страница 175: ...ber 76 maintenance schedule 73 tray extenders 24 troubleshooting 119 chart 124 printer 117 TWAIN driver installing 42 TWAIN driver SEE ALSO drivers types paper SEE paper types U ultrasonic multi feed detection 3 unfolding forms 28 29 uninstalling 66 drivers and utilities 66 ScanTools Plus 67 updating drivers utilties 68 upper imaging guide part number 76 replacing 94 USB cable connecting 47 USB po...

Страница 176: ...lection capabilities and accuracy of OMR Trust the Scantron family of high accuracy data collection tools with unique OMR and image capture features to streamline your current processes and provide you with a springboard to take advantage of emerging technologies iNSIGHT tm 30 Scanners Please visit us at www scantron com for a complete overview of iNSIGHT 30 scanner capabilities or call us at 1 80...

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