PaperPort Getting Started Guide 7
Technical Support
Nuance offers both complimentary and fee-based technical support options
designed to meet your individual needs. Our services offer person-to-person
telephone and e-mail technical support. We also offer self-service, 24-hour access
to our Knowledge Base.
Visit
http://www.nuance.com
for information about your support policy, local
support contacts, and product updates. Before contacting Nuance, be sure to
read the user documentation and review the Release Notes.
Minimum System Requirements
A computer with an Intel
®
Pentium
®
or higher processor
Microsoft Windows 2000 SP4 or above, Windows XP SP2 or above
Microsoft Internet Explorer 5.5 or above
128MB of memory (RAM), 256MB recommended
200MB of free hard disk space for application files plus 5MB working space
during installation
SVGA monitor with 256 colors, but preferably 16-bit color (called High Color
in Windows 2000 and Medium Color in XP) and 800 x 600 pixel resolution
Windows-compatible pointing device
CD-ROM drive for installation
Web connection (with IE 5.5 or above) for activation and web update
Performance and speed will be enhanced if your computer’s processor,
memory, and available disk space exceed minimum requirements. This is
especially true when handling very large color image and PDF files.
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