Problem
Possible cause
Solution
Appliance does not work.
Appliance is not switched on.
Switch on the appliance.
Mains plug is not plugged in or is
loose.
Insert mains plug.
Fuse has blown or is defective.
Check fuse, replace if necessary.
Socket is defective.
Mains malfunctions are to be corrected by
an electrician.
Appliance cools too
much.
Temperature is set too cold.
Turn the temperature regulator to a
warmer setting temporarily.
The food is too warm.
Temperature is not properly adjusted.
Please look in the "initial Start Up" section.
Door was open for an extended pe-
riod.
Open the door, but only as long as neces-
sary.
A large quantity of warm food was
placed in the appliance within the last
24 hours.
Turn the temperature regulation to a
colder setting temporarily.
The appliance is near a heat source.
Please look in the "installation location"
section.
Interior lighting does not
work.
Light bulb is defective.
Please look in the "changing the Light Bulb
"section.
Heavy build-up of frost,
possibly also on the door
seal.
Door seal is not air-tight (possibly af-
ter reversing the door).
Carefully warm the leaking sections of the
door seal with a hair dryer (on a cool set-
ting). At the same time shape the warmed
door seal by hand so it fits correctly.
Unusual noises.
Appliance is not level.
Readjust the feet.
The appliance is touching the wall or
other objects.
Move the appliance slightly.
A component, e.g., a pipe, on the rear
of the appliance is touching another
part of the appliance or the wall.
If necessary, carefully bend the component
out of the way.
The compressor does not
start immediately after
changing the tempera-
ture setting.
This is normal, no error has occurred.
The compressor starts after a short period
of time.
Water on the floor or
storage shelves
Water drain hole has been blocked
See the “cleaning and care” section
