
12.
TROUBLE SHOOTING
GLASS BLACKENS
Glass usually blackens when:
SMOKE IN ROOM
If the wood heater is properly installed it should not emit any smoke into your room. Should this happen, check that
your room is not air tight. This can easily be checked by opening a door or window. If the smoking stops you need to
provide an additional air supply into the room. If this is not the problem, check if your chimney is blocked or obstructed
and that you are not getting a down draught caused by the location of the open end of the flue pipe or chimney.
If the problem persists contact your installation company and ask them to get your chimney and stove installation
checked.
FIRE BURNING TOO QUICKLY
This is usually caused by too much draught or air.
1.
That the air controls are opened.
2.
There is no blockage in the flue system.
3.
That the open end of the flue is above the height of any nearby obstructions.
4.
That there is a sufficient air supply into the room and that this supply is not being taken by an extractor fan.
1.
Firstly try reducing the air supply to the wood heater by closing down your air controls, if this fails then you may have
to adjust the door or you may have damage to the sealing.
2.
Close a thin strip of paper in the door, check to see if the paper stays in place or pulls out. If the paper pulls out easily
you may need to adjust or replace the door seal.
3.
Check to see if the glass moves within the door frame. If it does you may need to tighten the glass retainer screws.
4.
Check the condition of the door sealing rope and the glass seal tape.
1.
The fuel is not being burned efficiently because of starvation of air.
2.
Bad quality or damp fuel is being used.
Please note: For optimum efficiency always use a good quality dry hardwood
.
See video at:
https://www.youtube.com/watch?v=nT-V_zL4jeg
Many people under estimate the importance of using a professional installer with experience in wood heating who adheres to Australian
Standards to install their wood fire.
If you are having issues with your wood fire not working the way you think it should, we implore you to speak to your installer first; they can help
you with issues such as burning too much or too little wood, smoke in the room when you open the door, blackened glass or build-up of creosote
during use. A professional installer can also provide guidance on whether the problem is a manufacturing issue in this instance we will work with
them to resolve any issues as soon as possible for you.
It is important to remember that all flue installations must be compliant with Australian Standards. A heater installed with a non-compliant flue
configuration will not perform as advertised or as tested.
FIRE NOT BURNING
A wood heater not burning is generally caused by either a shortage of air and/or incorrect or damp fuel.
If fuel is not the problem check:
Содержание HEAT & COOK SCX 501
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