AltiTouch Plus User Guide 22
Transferring Calls
You can transfer calls to:
1. Another
extension
2. Another outside number
3. Directly to a voice-mail box
4. Or to the AltiMail voicemail system
To transfer a call to another extension, while
connected to a call:
1. Press
the
Transfr
key
2. Enter the extension
3. Press
the
Hangup
key to complete the
transfer or
4. Wait for the third party to answer
5. Announce the transfer
6. Press
the
Hangup
key to complete the
transfer
To transfer a call to an outside number, while
connected to a call:
1. Press
the
Transfr
key
2. Dial the trunk access number (9) + outside
number that you wish to transfer to. If you
wish to do a Centrex transfer
1
to an outside
number, use (*9) + outside number.
3. Press
the
Hangup
key to complete the
transfer or
1
If you have a Centrex line, you can use this feature to transfer an
external call to an outside number without having to tie up two
trunk lines. Once the transfer is complete, the external caller’s line
connects directly to the outside number. Since there are no longer
any connections to internal users, internal trunk lines are then
dropped, freeing up system trunk line resources for other calls.
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