Unit 5: Troubleshooting
CT4i Operator’s Manual
5-4
TROUBLESHOOTING TABLE
IMAGE VOIDS
Dirty print head
Clean print head
Damaged print head
Replace print head
Damaged electronics
Replace circuit board
Damaged or worn roller
Replace rollers
Poor label quality
Use higher quality media
Ribbon stock and media are mismatched
Consult with media supplier. Use only SATO-certified media
RIBBON WRINKLING
Poor head alignment
Adjust head balance and alignment
Excessive temperature setting
Adjust temperature
Poor ribbon tension
Adjust tension as required
Worn roller
Replace as necessary
Foreign material on print head and/or rollers
Clean as required
Foreign material on labels
Use higher quality media
Damaged print head
Replace print head as required
LIGHT PRINT IMAGES
Low print head energy/darkness
Adjust darkness level
Low print head pressure
Adjust head pressure and/or balance
Foreign material on print head
Clean print head and rollers
Improper head alignment
Align print head as required
Excessive print speed
Reduce print speed setting
UNEVEN PRINT DARKNESS
Unbalanced print head
Adjust head balance
Worn rollers
Replace rollers as required
Dirty print head
Clean print head
MEANDERING MEDIA
Incorrectly loaded media
Ensure correct loading
Improperly adjusted media guides
Adjust as required
Unbalanced print head
Adjust as required
Worn rollers
Replace as required
NO LABEL MOVEMENT
Loose or broken timing belt
Replace or adjust as required
Incorrect label sensor selected
Check printer configuration for proper sensor selection
No voltage output
Replace fuse. Test power supply and replace as required
Drive motor not operating
Ensure wiring harness connection. Replace as necessary
LED FIELD ILLUMINATED BUT NO DISPLAY AT ALL
Power supply issues
Ensure cable properly connected. Check/replace power supply
Incorrectly positioned display potentiometer.
Adjust as required
Содержание CT 412i
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