23
HELPFUL HINTS - Problems / Solutions
If you are having problems with your HDTV, check this
trouble shooting chart to find one or more possible
solution.
Before returning your HDTV,
please visit our
website at
www.sanyoctv.com or call us
toll free at
1.800.877.5032. We can Help!
Problem:
Check these Conditions:
Try these Solutions:
Page No.
No picture, sound
(Digital Picture)
•
Check antenna / external
connections
•
Maybe station trouble, NO signal
broadcast.
•
MUTE function may be turned ON.
•
Adjust antenna.
•
Try a different channel.
•
Execute Channel Scan in
CHANNEL
menu. (Set Signal Type
to All)
•
Adjust Volume.
6, 10,
13 - 14
No Caption
•
Check if station is broadcasting a
Closed - Caption signal.
•
Select another channel.
•
Press
CAPTION
key to select
captioning mode.
8, 20
Cannot display picture
on a full screen
•
Press
PIX SHAPE
key on the
remote control to change setting.
8, 19
Poor Picture/ Sound
(watching Analog)
•
Check if program is in color.
•
Check antenna / external
connections.
•
Color or Tint misadjusted.
•
Maybe station trouble.
•
Maybe the MUTE function is ON.
•
Try a different channel.
•
Adjust antenna.
•
Execute Reset Picture in
PICTURE
menu.
•
Adjust the Volume and/or Image.
6, 8, 17
“No Signal” message
appears on screen
•
Check Audio / Video connections.
•
Check external equipment
connections.
•
Check external equipment setting.
•
Check antenna connection.
•
Press
INPUT
key on the remote
control.
6 - 12
Pixilation of Digital
image
•
Press
INFO
key and check signal
strength.
•
Turn antenna, install signal booster.
•
Install outdoor Digital antenna.
6, 8
Cannot select or scan
some channels
•
Channel may be removed from
memory.
•
Check antenna connections.
•
No digital signal being
broadcasted.
•
Weak Signal.
•
Selec Channel List to add channels
or start channel scan in
CHANNEL
mode.
•
Turn antenna, instal signal booster.
6, 10,
13 - 16
No Cable channels
above number 13
•
Check
CHANNEL
menu, Signal
Source item should set to Cable.
•
Set Signal Source to Cable, Set
Signal Type to All and execute
Channel Scan to search for Cable
channels in
CHANNEL
menu.
10, 13
Remote Control will
not operate TV
•
Check batteries.
•
Check if TV is Plugged in.
•
Replace batteries.
•
Aim remote control at front of TV.
6, 8
Cabinet makes
popping sound
•
This is a normal condition during
warm - up and cool down of the
plastic cabinet parts.
