Problem
The Sound is OK, but the
Picture is collapse
The Picture is OK
but Sound is mute
The HDTV does not support
selected Video Resolution.
Simply change the DISPLAY
switch and MODE switch to
different video resolution.
Use External Audio
AMP with HDMI connection
Check Audio Cable.
DVI to HDMI TV
connection
Audio Cable
Audio or Video Connection is
not good.
Check up the Audio/ Video
cable or connection.
The Sound is OK, but the
Picture is Blank.
The Picture is OK, but the
Sound is Blank.
The remote control is
not working
Battery exhausted.
Remote control is incorrectly
aimed.
Blocked the HD-STB front panel
Change the batteries.
Aim the remote control at HD-STB.
Check that nothing blocks the
front panel
The universal TV key is
not working
Universal remote setting is
initialized.
Resetting the Universal TV Code
followed by manual.
You have forgotten your secret
PIN number.
Contact your service provider.
They will help you set it up again.
Possible causes
What to do
The display on the front panel
does not light up.
Power cable is not connected.
Check up the Power cable which
is plugged in to the AC wall
mounted socked.
No Sound or Picture,
but the front
panel shows the time or --:--
The HD-STB is not powered ON
Press the power button on the
front or remote controller to
powered ON status.
Picture stop or squared picture
Signal to weak or No antenna
connect.
Check the antenna or antenna
connection. Simply check the
analog reception of TV.
The Parent Lock is
not Setting up.
Please make sure the default
code is
0000
Your HD-STB is designed to give you trouble-free performance for many years.
If you have a problem with your HD-STB, try the solutions listed below.
37
Trouble Shooting