ManualsAndTutorials
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SAMSUNG XPRESS SL-M2022
| User Guide
Condition
Suggested solutions
The paper keeps jamming.
There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special
materials,
feed manually in the tray.
An incorrect type of paper is being used. Use only paper that meets the specifications required by the
machine.
There may be debris inside the machine. Open the top cover and remove any debris.
Envelopes skew or fail to feed correctly.
Ensure that the paper guides are against both sides of the envelopes.
Power and cable connecting problems
Power
Click this link to open an animation about solving power problems.
Condition
Suggested solutions
The machine is not receiving power,
or the connection cable between the computer and the machine is not connected properly.
Connect the machine to the electricity supply first and press the
(
Power
) button on the control panel.
Disconnect the machine’s cable and reconnect it.
Printing problems
Condition
Possible cause
Suggested solutions
The machine does not print.
The machine is not receiving power.
Check the power cord connections. Check the power switch and the power source.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following: