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SAMSUNG XPRESS SL-M2022
| User Guide
Condition
Suggested Solutions
Check the paper type and quality.
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
Check for leaking toner. Clean the inside of the machine (see
Solid color or black pages
The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
The toner cartridge may be defective. Remove the toner cartridge and install a new one (see
The machine may require repairing. Contact a service representative.
Loose toner
Clean the inside of the machine (see
Check the paper type and quality.
Remove the toner cartridge and then, install a new one (see
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
The paper may not meet paper specifications.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.