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Advanced Features
¦
Troubleshooting for
Problem
Possible Solution
does not work.
• Check if the device is an device. The system supports devices only.
• Only one receiver (home theatre) can be connected.
• Check if the device power cord is properly connected.
• Check the device’s Video/Audio/HDMI cable connections.
• Check whether
(HDMI-CEC)
is set to
On
in the setup menu.
• Check whether the TV remote control is in TV mode.
• Check whether the remote control is compatible.
• doesn’t work in certain situations. (Searching channels, operating
Smart Hub
or
Plug & Play
(initial
setup), etc.)
• When connecting or removing the HDMI cable, please make sure to search devices again or turn your TV off
and on again.
• Check if the Function of device is set on.
I want to start .
• Check if the device is properly connected to the TV and check if the
(HDMI-CEC)
is set to
On
in the Setup menu.
• Press the
TOOLS
button to display the menu and select a menu you want.
I want to exit .
• Select
View TV
in the menu.
• Press the
SOurCE
button on the TV remote control and select a device other than devices.
• Press
<
P
>
, and
PrE-CH
to change the TV mode. (Note that the channel button operates only when a
tuner-embedded device is not connected.)
The message “Connecting to
device...” appears on the
screen.
• You cannot use the remote control when you are configuring or switching to a view mode.
• Use the remote control when the setting or switching to view mode is complete.
The device does not play.
• You cannot use the play function when
Plug & Play
(Initial setup) is in progress.
The connected device is not
displayed.
• Check whether or not the device supports functions.
• Check whether or not the HDMI cable is properly connected.
• Check whether
(HDMI-CEC)
is set to
On
in the setup menu.
• Search devices again.
• You can connect an device using the HDMI cable only. Some HDMI cables may not support
functions.
• If connection is terminated because there has been a power interruption or the HDMI cable has been
disconnected, please repeat the device scan.
The TV sound is not output
through the receiver.
• Connect the optical cable between TV and the receiver.
• The ARC function enables digital output of sound using the
HDMI IN 2 (arC)
port and can only be operated
when the TV is connected to an audio receiver that supports the ARC function.
