English
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APPENDIX
TROUBLESHOOTING
PROBLEM
SOLUTION
Cannot access the Network Video
Decoder with an internet browser.
If restarting the network video decoder does the same, press and
hold [
RESET
] button for about 5 seconds to reset the Network Video
Decoder’s settings.
Check to make sure that all network cables have been connected
properly.
For DHCP environment, check whether the Network Video Decoder is
properly assigned with a dynamic IP address.
I cannot connect to the system
using a tab browser of Internet
Explorer 7.0.
When you try to connect to the system using a tab browser, the same
cookie information is shared, resulting in errors when connected.
Therefore, instead of using a tab browser, open a new browser window
to connect to the system.
IP Installer program fails to search
the Network Video Decoder
installed in the network.
Turn off the firewall settings on your PC and then search the network
encoder again.
Nothing is displayed on the
monitor.
Check if the monitor is connected to the network video decoder and
matches the output mode.
Check if the monitor supports and matches the Network Video
Decoder’s output resolution.
Monitor displays nothing but the
logo and will not switch to other
screen.
If restarting the network video decoder does the same, press and
hold [
RESET
] button for about 5 seconds to reset the Network Video
Decoder’s settings.
