Confidential and proprietary-the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorisation is strictly prohibited.
6. Quality Test
6. Samsung Members
In order to guarantee the safe use of products, it is recommended to conduct through Samsung Members after repair. If the test
results show any abnormalities or that another malfunction has occurred from the repair, please visit a Samsung service centre to
receive further action.
Any malfunctions caused by your repair may incur additional repair charges.
※
In order to improve the device, the Samsung members app may update the UI and functions without any prior notice.
Tip
Making an inquiry about a product or sending your opinion in will require logging in with a Samsung account.
6-1. Automatic checks
Step 1
Run
Samsung Members
.
You may need to download ‘
Samsung Members
’ Application
from ‘
Galaxy Store
’ or ‘
Play Store
’.
Step 2
Tap “
Get Help
” and then, tap “
Automatic checks
”
Samsung members will check your device automatically.