4. Alignment and Troubleshooting
Error Code
Error Message
Troubleshooting
Page
C2-5150
Replace with new toner cartridge.Replace with black new toner cartridge.
Page 4–43
C2-5320
Black Toner Failure: #C2-5320. Install black toner cartridge again.
Page 4–44
C2-5410
Install black toner cartridge.
Page 4–44
C2-5512
Black toner cartridge is not compatible. Check user's guide.
Page 4–45
C5-1110
Prepare new transfer belt unit.
Page 4–45
C5-1120
Replace new transfer belt unit.
Page 4–45
C5-1310
Install image transfer belt unit.
Page 4–45
C5-1410
Image transfer belt unit is not compatible. Check users guide.
Page 4–46
C5-1710
Sensor Failure: #C5-1710. Turn off then on.
Page 4–46
C6-1110
Prepare new fuser unit.
Page 4–46
C6-1120
Replace with new fuser unit.
Page 4–46
C7-1110
Waste toner container is almost full. Order new one.
Page 4–46
C7-1311
Waste toner containrt is not installed. Install it.
Page 4–47
C9-1112
Replace with new Tray1 pickup roller.
Page 4–47
C9-1116
End of life, Replace with new Tray1 retard roller.
Page 4–47
M1-1110
Paper jam in tray 1.
Page 4–48
M1-5112
Paper is empty in tray 1. Load paper.
Page 4–48
M2-1110
Paper jam inside of machine.
Page 4–49
M2-1116
Paper jam or empty in tray.
Page 4–49
M3-1110
Paper jam in exit area
Page 4–50
M3-2130
Too much paper in output bin tray. Remove printed paper
Page 4–51
S2-4120
Door is open. Close it.
Page 4–52
S3-3121
Scanner locked or another problem occurred.(No Switch Case)Scanner is locked.
Page 4–52
S4-2111
Fax Memory is almost full. Print or remove received fax Job
Page 4–53
S4-2112
Fax memory is full. Print or remove received fax Job
Page 4–53
S4-3111
Fax System Failure: #S4-3111. Install fax modem card again..
Page 4–53
S5-3110
UI System Failure: #S5-3110. Call for service
Page 4–53
S6-3123
This IP address conflicts with that of other system. Check it.
Page 4–54
S6-3128
802.1x authentication failed. Please Contact the System Administrator
Page 4–54
U1-2132
Fuser Unit Failure #U1-2132: Turn off then on.
Page 4–54
U1-2315
Fuser Unit Failure: #U1-2315.Turn off then on.
Page 4–54
U1-2320
Fuser Unit Failure #U1-2320: Turn off then on.
Page 4–54
U1-2330
Fuser Unit Failure #U1-2330: Turn off then on.
Page 4–54
U1-2334
Fuser Unit Failure: #U1-2334. Turn off then on
Page 4–54
U1-2340
Fuser Unit Failure : #U1-2340.Turn off then on.
Page 4–54
U1-234H
Fuser Unit Failure: #U1-234H. Please turn off then on.
Page 4–54
U2-6122
LSU Failure: #U2-6122. Please turn off then on.
Page 4–55
U2-6142
LSU Failure: #U2-6142. Please turn off then on.
Page 4–55
U3-3113
Original paper jam in front of scanner.
Page 4–56
U3-3114
Original paper jam in front of scanner.
Page 4–56
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