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Samsung Electronics
7-1
7. Maintenance & Troubleshooting
7-1 Preventative Maintenance
The cycle period outlined below is a general guideline for maintenance. The example list is for an average
usage of 50 transmitted and received documents per day. Environmental conditions and actual use will vary
these factors. The cycle period given below is for reference only.
7-2 Diagnostics
This section describes methods and procedures to isolate the cause of a malfunction in the machine. This
machine displays diagnostic information on the LCD. In addition, it can perform a series of tests that allow
the machine to observe individual machine functions.
7-2-1 Error Messages
COMPONENT
ADF Rubber
ADF Roller/Feed Roller
Roll Pinch
White Roller
CIS
Cartridge
Cleaning Felt
Pickup Roller
Feed Roller
Transfer Roller
Fuser
Driver
DRV, DEV
Frame PAD
SCANNER
PRINTER
SOLUTION
See p.6-2
See p.6-5
See p.6-7
See p.6-2
See p.6-4
See p.3-13
See p.3-15
See p.6-31
See p.6-30
See p.6-26
See p.6-20
See p.6-15
See p.6-33
CLEANING CYCLE
6 Months
6 Months
6 Months
6 Months
Error Message
Description
Solution
BUSY REDIAL?
The machine is waiting the programmed
You can press START to immediately redial,
interval to automatically redial.
or STOP to cancel the redial operation.
COMM. ERROR
A problem with the facsimile
Try again.
communications has occurred.
INCOMPATIBLE
Remote party did not have the requested Reconfirm your remote party's feature.
feature, such as a confidential
transmission or relay transmission.
It also occurs if the remote machine has
insufficient memory space to complete
the operation you are attempting
DOCUMENT JAM
Loaded document has Jammed
Clear the document Jam.
in the feeder
DOOR OPEN OR
The top cover is not securely latched.
Press down on the cover until you feel it
FUSER COVER OPEN
latch securely.
The fuser cover is not securely latched.
Replace the cover firmly until it clicks in place.
REPLACEMENT CYCLE
20,000 Pages
50,000 Pages
50,000 Pages
50,000 Pages
5,000 Pages
5,000 Pages
50,000 Pages
50,000 Pages
50,000 Pages
80,000 Pages
80,000 Pages
80,000 Pages
50,000 Pages