Contents
4.
Alignment and Troubleshooting ........................................................................................................... 4 − 1
4.1.
Alignment and Adjustments....................................................................................................... 4 − 1
4.1.1.
Control Panel.............................................................................................................. 4 − 1
4.1.2.
Understanding the status LED........................................................................................ 4 − 5
4.1.3.
JAM removal.............................................................................................................. 4 − 7
4.1.3.1.
Clearing original document jams ...................................................................... 4 − 7
4.1.3.2.
Clearing paper jams ....................................................................................... 4 − 9
4.1.4.
Useful menu item for service ......................................................................................... 4 − 12
4.1.5.
Periodic Defective Image .............................................................................................. 4 − 13
4.1.6.
Useful management tools .............................................................................................. 4 − 14
4.1.6.1.
Using Samsung Easy Printer Manager (Windows and Macintosh only) .................... 4 − 14
4.1.6.2.
Using Samsung Printer Status (Windows only) ................................................... 4 − 16
4.1.6.3.
Using Smart Panel (Linux only) ....................................................................... 4 − 17
4.1.6.4.
Using SyncThru Web Service (SWS) ................................................................ 4 − 18
4.1.7.
Updating Firmware ...................................................................................................... 4 − 20
4.1.7.1.
Update the firmware by using the USB port........................................................ 4 − 20
4.1.7.2.
Update the firmware by using the network.......................................................... 4 − 21
4.1.8.
Tech Mode ................................................................................................................. 4 − 23
4.1.8.1.
Tech mode (4 in 1 model) ............................................................................... 4 − 23
4.1.8.2.
Tech Mode (3 in 1 model) ............................................................................... 4 − 27
4.1.9.
EDC program (3 in 1 model only)................................................................................... 4 − 30
4.2.
Troubleshooting ...................................................................................................................... 4 − 31
4.2.1.
Procedure of checking the symptoms............................................................................... 4 − 31
4.2.1.1.
Basic Check List ........................................................................................... 4 − 32
4.2.2.
Error Code and Troubleshooting..................................................................................... 4 − 33
4.2.3.
Image quality problem.................................................................................................. 4 − 43
4.2.4.
Other errors ................................................................................................................ 4 − 49
5.
System Diagram................................................................................................................................ 5 − 1
5.1.
Block Diagram (4 in 1) ............................................................................................................. 5 − 1
5.2.
Block Diagram (3 in 1) ............................................................................................................. 5 − 2
5.3.
Connection Diagram (4 in 1) ...................................................................................................... 5 − 3
5.4.
Connection Diagram (3 in 1) ...................................................................................................... 5 − 4
6.
Reference Information........................................................................................................................ 6 − 1
6.1.
Tool for Troubleshooting ........................................................................................................... 6 − 1
6.2.
Glossary................................................................................................................................. 6 − 2
6.3.
The Sample Pattern for the Test .................................................................................................. 6 − 8
6.4.
Selecting a location .................................................................................................................. 6 − 9
iii
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