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4. Alignment and Troubleshooting
► Error Code
S6–3123
► Error message
Network Problem : IP Conflict
► Symptom
Network has some problem. (IP address conflicts with that of other system. / Communication error / There is no
response when checking the ping test.)
► Troubleshooting method
Change the machine’s IP address.
•
Execute the Samsung Easy Printer Manager program. (Device setting — Network — IP address). Change the
IP address.
•
In case of DHCP or Bootp, reboot the machine to receive a new IP address.
► Error Code
U1–2320
U1–2330
U1–2340
► Error message
Error #U1-2320 Turn off then on
Error #U1-2330 Turn off then on
Error #U1-2340 Turn off then on
► Symptom
The temperature control of fuser unit is abnormal. (U1–2320 : Open Heat Error / U1–2330 : Low Heat Error / U1–2340
: Over Heat Error)
► Troubleshooting method
1) Turn the machine off. Re-install the fuser unit. Then turn the machine on. Is the error message is disappeared?
2) If the problem persists, turn the machine off and remove the fuser unit.
a) Check if the fuser connector is connected properly.
b) Check if the input voltage is normal.
c) Check if the thermistor is twisted or contaminated.
3) After confirming continuity in the fuser connector and the problem still exists; order an SMPS/HVPS and Fuser
Unit and install as is necessary.
4-40
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