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TROUBLESHOOTING
Before contacting a Samsung authorized service center, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
Warning indicators and messages
Battery pack
Message
Icon
Informs that...
Action
Low Battery
-
The battery pack is almost discharged. • Replace with a charged battery or connect the AC
power adaptor.
Low Battery
Connect AC adaptor and
try again
-
Delete, Copy and Move functions are
inoperable due to the battery being
drained.
• Replace with a charged battery or connect the AC
power adaptor.
Check the authenticity of
this battery
-
This is not a Samsung-approved
battery pack.
• Use a Samsung-approved battery pack.
• We recommend using only genuine Samsung
batteries in this camcorder.
Storage media
Message
Icon
Informs that...
Action
Memory Full
There is not enough space to record
on the built-in memory.
• Delete unnecessary files on the built-in memory.
• Back-up files to your PC or another storage media
and delete files.
• Use a memory card.
Insert Card
There is no memory card inserted in
the memory card slot.
• Insert a memory card.
• Use the built-in memory.
Card Full
There is not enough space to record
on the memory card.
• Delete unnecessary files on the memory card.
• Back-up files to your PC or another storage media
and delete files.
• Use the bulit-in memory.
• Change another memory card which has enough free
space.
troubleshooting