44 English
Tr
ouble
shoo
ting
Troubleshooting
If you encounter a problem with the range, check the tables starting below, and then try the
suggested actions.
Checkpoints
Gas safety
Problem
Possible cause
Action
You smell gas.
The surface burner knob is not in
the
OFF
position and the burner
is not lit.
Turn the burner knob to
OFF
.
There is a gas leak.
Clear the room, building, or area
of all occupants.
Immediately call your gas supplier
from a neighbor’s phone. Do
not call from your phone. It is
electrical and could cause a spark
that could ignite the gas. Follow
the gas supplier’s instructions.
If you cannot reach your gas
supplier, call the fire department.
Surface burner
Problem
Cause
Action
All burners do not
light.
The power cord is not
plugged into the electrical
outlet.
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
A fuse in your home may be
blown or the circuit breaker
may have tripped.
Replace the fuse or reset the circuit
breaker.
The gas supply is not
properly connected or turned
on.
See the Installation Instructions
that came with your range.
Surface burners do
not light.
The control knob is not set
properly.
Push in the control knob and turn it
to the Lite position.
The burner caps are not in
place.
The burner base is
misaligned.
Clean the electrodes.
Put the burner cap on the burner
head.
Align the burner base.
Surface burner clicks
during operation.
The control knob has been
left in the Lite position.
After the burner lights, turn the
control knob to a desired setting.
If the burner still clicks, contact a
service technician.
The burners do not
burn evenly.
Surface burner components
and caps are not assembled
correctly and level.
.
The surface burners are dirty. Clean the surface burner
components.
(See page
.)
