English
71
Tr
ouble
shoo
ting
Problem
Cause
Action
There is no power
to the oven.
Power is not supplied.
Make sure power is supplied.
Confirm the microwave is plugged in.
Check your fuses or circuit breakers.
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking food in a sealed container
or using a container with a a tight
lid may cause popping sounds.
Do not cook food in sealed
containers or in containers with
tight lids. Expanding steam from
the cooking food can cause the
containers to burst or the lids to
pop off.
The oven exterior
gets too hot
during operation.
There is not enough ventilation
space around the oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Check the
installation guide and make sure
that the microwave is far enough
away from walls and cabinets for
proper ventilation.
Objects are on top of the oven.
Remove all objects on the top of
the oven.
The door cannot be
opened properly.
Food residue is stuck between the
door and oven interior.
Clean the oven and then open the
door.
The oven does not
heat.
The oven may not work if too
much food is being cooked or
improper cookware is being used.
To test the oven, put one cup
of water in a microwave-safe
container, put the container in the
oven, and then run the microwave
for 1-2 minutes to check whether
the water is heated. If the water
is heated, reduce the amount of
food and start the function again.
Use a cooking container with a flat
bottom.
Heating is weak or
slow.
The oven may not work if too
much food is being cooked or
improper cookware is being used.
To test the oven, put one cup
of water in a microwave-safe
container, put the container in the
oven, and then run the microwave
for 1-2 minutes to check whether
the water is heated. If the water
is heated, reduce the amount of
food and start the function again.
Use a cooking container with a flat
bottom.
MC17J8100CS_AC_DE68-04224B-00_EN.indd 71
2015-06-09 2:02:30
