APPENDIX
Symptom
Checklist
The Jet Bot does not detect and
crosses No-go Zones.
• If the Jet Bot does not start cleaning from the Clean
Station, the set No-go Zones function does not work.
Therefore, start cleaning from the Clean Station to use
the function.
The Intelligent Power Control
function works on a normal floor.
• Check whether the floor is not even and then the Jet
Bot works with its body a bit lifted up.
• Check whether there are any foreign matter on the Cliff
Sensor which is at the bottom of the Jet Bot.
• Check whether the floor color is dark.
The Intelligent Power Control
function does not work.
• When the Jet Bot cleans a carpet with short fiber and
bright color, it may recognize the carpet as a floor and
then the Intelligent Power Control function may not
work.
The Corner Clean function does
not work.
• When the Jet Bot cannot recognize the wall, the Corner
Clean function may not work.
– When an obstacle made of a reflective material is in
front of the wall
– When the wall itself is made of a reflective material
– When the wall is a dark color
The Corner Clean function works
though there is no wall or corner.
• Check whether small obstacles are arranged in a narrow
space.
• When the Jet Bot recognizes the front obstacle as a
wall, the Corner Clean function may work.
The Corner Clean function works
though the Jet Bot has not
approached a wall or corner.
• When the degree of the angle of a corner which the
Jet Bot detects is large, the Corner Clean function may
work without approaching the corner.
The Jet Bot bumps into furniture
or a wall.
• The Jet Bot may contact a wall or furniture during
cleaning, and it is designed to give high performance
cleaning to corner areas. The contact is certified as a
soft touch to a product, a wall or furniture so there is
no concern about damage when in use.
SmartThings App cannot be
installed.
• To check the compatibility of the SmartThings App with
your smartphone, visit ‘Play Store’ or ‘App Store’.
• The supporting OS version for the SmartThings App
may change later.
• For rooted smart devices, standard installation and use
will not be guaranteed.
I have installed the SmartThings
App, but the Jet Bot fails to be
connected.
• Connect the Jet Bot to a wireless router by referring to
the ‘SmartThings App’ of the user manual.
I fail to log into the SAMSUNG
account.
• Check your ID and password on the screen of the
SAMSUNG account.
English
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