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Appendix
Downloading and updating software
Update files can be downloaded from the Internet
web site via wireless communication into the product
directly.
a
On the Applications screen, [Settings]
b
[Software update] → [Download and install]
c
[Download] / [Install]
From here on, follow the on-screen instructions.
Troubleshooting
Check with "クイック診断 (Quick Diagnosis)" or "トラブル
診断 (Trouble Check)" in the "故障紛失サポート (Repair
and Delivery Support)" app.
■ クイック診断 (Quick Diagnosis)
On the Applications screen, [auツール/サポート]
(au Tool/Support) → [故障紛失サポート] (Repair and
Delivery Support) → [クイック診断してみる] (Try Quick
Diagnosis) (Japanese)
■ Trouble Diagnosis
On the Applications screen, [auツール/サポート]
(au Tool/Support) → [故障紛失サポート] (Repair and
Delivery Support) → [便利な機能] (Useful Functions)
→ [トラブル診断を試す] (Trouble Diagnosis) (Japanese)
You can also check these from the au homepage.
https://www.au.com/trouble-check/ (Japanese)
For details, refer to "オンラインマニュアル (Online Manual)"
(Japanese) or "故障とお考えになる前に (Troubleshooting)"
in "取扱説明書 詳細版 (Full Instruction Manual)"
(Japanese) on au homepage.
https://www.au.com/online-manual/scv43/
(Japanese)
https://www.au.com/support/service/mobile/guide/
manual/ (Japanese)