Troubleshooting for
Problem
Possible Solution
does not work.
•
Check if the device is an device. The system supports devices only.
•
Check if the device power cord is properly connected.
•
Check the device’s Video/Audio/HDMI cable connections.
•
Check whether
(HDMI-CEC)
is set to
On
in the
System
menu.
•
Check whether the remote control is compatible.
•
doesn’t work in certain situations. (initial setup)
•
If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product
off and on again.
•
Check if the function of the Anynet device is set on.
I want to start .
•
Check if the device is properly connected to the product and check if the
(HDMI-CEC)
is set to
On
in the
System
menu.
•
Press the
TOOLS
button to display the
menu and select a menu you want.
I want to exit .
•
Select
View PC
in the
menu.
•
Press the
SOURCE
button on the product remote control and select a non- device.
The message “
Disconnecting
device ...
” appears on
the screen.
•
You cannot use the remote control when you are configuring or switching to a view mode.
•
Use the remote control after the product has completed configuration or has finished switching to .
The device does not play.
•
You cannot use the play function when initial setup is in progress.
