English - 45
07
TROUBLESHOO
TING AND ERROR CODE
Problem
Cause
Action
The oven does not
heat.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
Heating is weak or
slow.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
The warm function
does not work.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
Problem
Cause
Action
The thaw function
does not work.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
The interior light
is dim or does not
turn on.
The door has been left open
for a long time.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door
or press the "Cancel" button.
The interior light is covered by
foreign matter.
Clean the inside of the oven
and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to turn
over the food during thawing.
After turning over the food,
press the Start button again
to restart operation.
The oven is not
level.
The oven is installed on an
uneven surface.
Make sure the oven is installed
on flat, stable surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal containers.
When power is
connected, the
oven immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the
oven.
The power or power socket is
not properly grounded.
Make sure the power and
power socket are properly
grounded.
(continued)
CE76JD-CR_XTL_DE68-04168C-02_EN.indd 45
2017-07-04 12:14:30