English - 51
06
TR
OUBLESHOO
TING
AND
ERR
OR
C
ODES
Problem
Cause
Action
The oven is not
level.
The oven is installed
on an uneven
surface.
Make sure the oven is
installed on flat, stable
surface.
There are sparks
during cooking.
Metal containers
are used during
the oven/thawing
functions.
Do not use metal
containers.
When power
is connected,
the oven
immediately
starts to work.
The door is not
properly closed.
Close the door and
check again.
There is
electricity
coming from the
oven.
The power or
power socket is not
properly grounded.
Make sure the power
and power socket are
properly grounded.
1.
Water drips.
2.
Steam emits
through a
door crack.
3.
Water
remains in
the oven.
There may be water
or steam in some
cases depending
on the food. This
is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
The brightness
inside the oven
varies.
Brightness changes
depending on power
output changes
according to
function.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
Cooking is
finished, but the
cooling fan is
still running.
To ventilate the
oven, the cooling
fan continues to run
for about 3 minutes
after cooking is
complete.
This is not an oven
malfunction.
Problem
Cause
Action
The door cannot
be opened
properly.
Food residue is
stuck between the
door and oven
interior.
Clean the oven and then
open the door.
Heating
including the
Warm function
does not work
properly.
The oven may not
work, too much food
is being cooked, or
improper cookware
is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and
start the function again.
Use a cooking container
with a flat bottom.
The thaw
function does not
work.
Too much food is
being cooked.
Reduce the amount
of food and start the
function again.
The interior light
is dim or does
not turn on.
The door has been
left open for a long
time.
The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or
press the
CANCEL
button.
The interior light is
covered by foreign
matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook
function is being
used, this beeping
sound means it's
time to turn over
the food during
thawing.
After turning over the
food, press the
START
button again to restart
operation.
GIANT_CE76JD-M_TL_DE68-04168F-02_EN.indd 51
2019-08-28 6:01:37