English - 43
Tr
oubleshooting
English - 43
Tr
oubleshooting
Problem
Cause
Action
The power
turns off during
operation.
The oven has been
cooking for an extended
period of time.
After cooking for an
extended period of time,
let the oven cool.
The cooling fan is not
working.
Listen for the sound of
the cooling fan.
Trying to operate the
oven without food inside.
Put food in the oven.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Keep
the gaps specified in
the product installation
guide.
Several power plugs are
being used in the same
socket.
Designate only one
socket to be used for the
oven.
There is a
popping
sound during
operation, and
the oven doesn't
work.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
The oven
exterior is too
hot during
operation.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Keep
the gaps specified in
the product installation
guide.
Objects are on top of the
oven.
Remove all objects on
the top of the oven.
The door cannot
be opened
properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
Problem
Cause
Action
Heating
including the
Warm function
does not work
properly.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
The thaw
function does
not work.
Too much food is being
cooked.
Reduce the amount
of food and start the
function again.
The interior
light is dim or
does not turn
on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or press
the
STOP
button.
The interior light is
covered by foreign
matter.
Clean the inside of the
oven and check again.
A beeping
sound occurs
during cooking.
If the Auto Cook function
is being used, this
beeping sound means
it's time to turn over the
food during thawing.
After turning over the
food, press the
START
button again to restart
operation.
The oven is not
level.
The oven is installed on
an uneven surface.
Make sure the oven is
installed on flat, stable
surface.
There are
sparks during
cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal
containers.
When power
is connected,
the oven
immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
DE68-03995J-01_IB_GIANT_TL_EN.indd 43
DE68-03995J-01_IB_GIANT_TL_EN.indd 43
2023-03-30 오후 2:03:25
2023-03-30 오후 2:03:25