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20

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

The air conditioner does 

not work at all.

  Check power status and then operate the air conditioner again.

   Plug in or switch on the circuit breaker and then operate the air conditioner again.

   Check if you have set the   Timer. Operate the air conditioner again by pressing the 

Power

 button.

The temperature 

adjustment is not working.

   Check if you have selected Fan/Turbo mode. In these modes, desired temperature is set to 

auto and you cannot adjust the temperature.

Cool/Warm air does 

not come out of the air 

conditioner.

   Check if the set temperature is higher(during Cool mode)/lower(during Heat mode) than 

the current temperature. Press the 

Temp +

 or 

button on the remote controller to change 

the set temperature.

   Check if the Air 

 is blocked by dirt. If there is a lot of dust on the Air 

 

cooling(heating) performance may decrease. Clean them frequently.

   Check if the outdoor unit is covered or installed near the obstacle. Take the cover   and 

take the obstacle away.

   If you want to operate the air conditioner in the sunlight, cover the outdoor unit using 

curtains or etc.

   Check if the air conditioner is operating in De-ice mode. When the ice formed in winter 

or the outdoor temperature is too low, the air conditioner operates in De-ice mode 

automatically. In De-ice mode, indoor fan stops and cool air does not come out. 

   If the doors or windows are open, it may cause bad cooling (heating) performance.  

Close the doors and windows.

   Check if the air conditioner has just been turned on after stopping cooling(heating) 

operation. In this case, just a fan will run to protect the outdoor unit compressor.

   Check if the pipe length is too long. When the pipe length exceeds maximum allowable 

pipe length, cooling (heating) performance may decrease.

working.

   Check if you have selected Auto/Dry/

 mode. In these modes, desired 

temperature is set to auto and you cannot adjust the temperature.

Fan speed adjustment is 

not working.

   Check if you have selected Auto/Dry/Turbo/

 mode. In these mode, fan speed 

is set to Auto and you cannot adjust the fan speed.

Remote controller is not 

working.

  Check if your batteries are depleted.

  Make sure nothing is blocking your remote controller sensor.

   Check that there are strong lighting apparatus near the air conditioner. Strong light which 

Timer function does not 

set.

   Check if you press the 

Set

 button on the remote controller after you have set the time.

The indicator is blinking 

continuously.

   Press the 

Power 

switch.  

If the indicator is still blinking, contact the service center.

Odors permeate in the 

room during operation.

   Check if the appliance is running in a smoky area. Ventilate the room or operate the air 

conditioner in Fan mode for 1~2 hours. (We do not use smelly components in the air 

conditioner.)

MAX_XSA_IBIM_DB98-33747A_E.pdf

Error is indicated.

   When an indoor unit indicator blinks, contact the nearest service center.

Noise is generated.

   Depending on the status of the air conditioner usage, noise can be heard when refrigerant 

Smoke is generated from 

the outdoor unit.

   If may not be a   but it can be a steam generated by the defrost operation from outdoor 

heat exchanger during Heat mode in winter.

Water is dropping from 

the outdoor unit piping 

connection.

 

Содержание AQV09USeries

Страница 1: ...Air Conditioner user installation manual imaginethe possibilities ThankyouforpurchasingthisSamsungproduct To receive more complete service please register your product at www samsung com register DB98...

Страница 2: ...nstallation plate 26 Connecting the assembly cable 27 Installing and connecting the assembly pipe ofthe indoor unit 29 Purging the indoor unit 30 Cutting or extending the pipe 30 Installing and connec...

Страница 3: ...unlight and water rain drops Do not installthis appliance in a location where gas may leak This may result inelectric shock or fire Never install the outdoor unit in a location suchas on a high extern...

Страница 4: ...o do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do...

Страница 5: ...e product Do not drink the water from the air conditioner The water may be harmful to humans Do not apply a strong impact to the remote controller and do not disassemble the remote controller Do not t...

Страница 6: ...C 24 C 32 C Relative humidity 80 or less AQV09 12U AQV18U AQV09 12U AQV18U AQV09 12U AQV18U Heating 27 C or less Dry 16 C 10 C 46 C 32 C Internal protections via the unit control system This internal...

Страница 7: ...ENGLISH 7 Main parts Display Checking the nameof the parts MAX_XSA_IBIM_DB98 33747A_E pdf Air intake up and down Room temperature sensor Timer Auto Clean indic SPi indicator ator...

Страница 8: ...ndoor unit during operation Power Mode Set one of the 5 operating modes see pages 10 11 for instructions Auto Clean Auto clean function Dry inside of the indoor unit to get rid of odor Temp hr Increas...

Страница 9: ...this product Applicable in the European Union and other European countries with separate battery return systems This marking on the battery manual or packaging indicates that the batteries in this pr...

Страница 10: ...air conditioner will cool your room You can adjust the temperature and the fan speed to feel cooler in hot season If current outside temperatures are much higher than the selected indoor temperature...

Страница 11: ...d High Press the button to adjust thetemperature Auto You can adjust the desired temperature by 1 C within the range of 16 C 30 C Cool You can adjust the desired temperature by 1 C within the range of...

Страница 12: ...sition you prefer There is a potential risk of personal injury when the unit is mishandled Using theTurbo function e d o m l o o C n i e l b a l i a v a y l n o s i n o i t c n u f o b r u T e h t s s...

Страница 13: ...de is set less than 4 hours the operation will stop at the same time If the mode is set over 5 hours it will run asWake up stage from the last one hour before it stops g n i t a e h r o f C 3 2 C 1 2...

Страница 14: ...utton for hour andFanmin button for minute 3 PressTimeSetbutton again to active it 1 Press the button O 2 Press theTemphr or button andFanmin button to set the time You can set the time in hourly unit...

Страница 15: ...he temperature range limit to help you save energy while the air conditioner is operating in Cool mode PresstheSmartSaverbutton on the remote controllerwhile the air conditioneris operating in Cool mo...

Страница 16: ...mately 15 minutes Using theQuiet function You can reduce the noise generated from an indoor unit PresstheQuiet button on theremote controllerwhilethe air conditioneris operating in Cool Heat mode Quie...

Страница 17: ...lean the display using alkaline detergent Do not use sulfuric acid hydrochloric acid organic solvents such as thinner kerosene and acetone etc to clean the surface of the product or put any stickers o...

Страница 18: ...original position and close the front panel Dry theAi lter in aventilated area CleantheA ter with a vacuum cleaneror soft brush If dust istoo heavy rinse it with running water o n the usage and envir...

Страница 19: ...the air conditioner properly Type Description Every2 weeks Every3 months Every4 months Onceayear Indoor unit 1 Clean the condensate drain pan 2 Thoroughly clean the heat exchanger 2 Clean the condens...

Страница 20: ...dows Check if the air conditioner has just been turned on after stopping cooling heating operation In this case just a fan will run to protect the outdoor unit compressor Check if the pipe length is t...

Страница 21: ...nts set forth in the Operating limits table included in the manual shall immediately invalidate the warranty The air conditioner should be used only for the applications for which it has been designed...

Страница 22: ...units components must be accessible and that can be disassembled in conditions of complete safety either for people or things For this reason where it is not observed as indicated into the Installatio...

Страница 23: ...conditioner Avoid the g places to prevent malfunction of the unit Where there is machine oil Salty environment such as seaside areas Other special atmosphere areas 125mm or more 300mm or more 125mm or...

Страница 24: ...0 or more 300 or more The upper part of the outdoor unit and the air outlet is opposite the wall When the walls are blocking front and the rear side of the outdoor unit 300 or more 1500 or more Top vi...

Страница 25: ...vibration will not cause any Accessories The following accessories are supplied with the air conditioner The number of each accessory is indicated in parentheses Accessories inthe indoor unit case Acc...

Страница 26: ...le can be connected from the Right A Left B Underside_right C Rear_right or left D B A D C D Direction of pipe 1 Determine the position of the pipe and drain hose hole as seenin the picture and drill...

Страница 27: ...f you install the product in a place where it is not strong enough to withstand the product weight the unit could fall and cause injury Connecting the assembly cable When you install the unit make ref...

Страница 28: ...t g n i d n o p s e r r o c e h t h t i w d e l e b a l s i e r i w h c a E Indoor unit Outdoor unit 09 12 18 Indoor unit Outdoor unit Ground wire Green Yellow Ground wire Green Yellow End of the wire...

Страница 29: ...t pressure of at least 20700 kPa Under no circumstances must sanitary type copper pipe be used There are 2 refrigerantpipes of diameters The smaller one is for the liquid refrigerant The larger one is...

Страница 30: ...pe longer than 5 meters You must extend the assembly cable You must add refrigerantto the pipes otherwise the indoor unit may freeze Unscrew the caps Pipes Oblique Rough Burr Pipe cutter Pipe The rema...

Страница 31: ...ollow Ditch 5 6 applying the following torque 7 For further details on how to connect to the outdoor unit and purge the air refer to page 33 35 Correct Uneven Thickness Cracked Damaged Surface Incline...

Страница 32: ...bber capwith the plier 2 Detach the drain hoseby pulling it and turning to the left 3 hose and the outlet of the drain pan 4 Attach the rubber cap witha screwdriver by turning it to the right until it...

Страница 33: ...bottom surface of the outdoor unit In areas with heavy snow fall piled snow could block the air intake To avoid this incident install a frame that is higher than estimated snow fall In addition instal...

Страница 34: ...ce port capto thevalve and tighten themat the torque of 183kgf cmwith a torque wrench 8 Checkfor a gas leak paying particularattention to the 3 way valve s stem nuts and to the service port cap Refer...

Страница 35: ...egarding the refrigerant used Charging the refrigerant under conditions of liquid by usinga liquid pipe a Factory refrigerantcharge of the product see unit name plate b to the above information for th...

Страница 36: ...rding to page 33 35 After opening valves check leaks using a leak detector for refrigerant Pump down before disconnecting therefrigerant connections for unit repair removal or disposal Pump down is an...

Страница 37: ...et thedischarged air out properly 2 Fix theoutdoor unit in level to an appropriate support using anchor bolts 3 If the outdoor unit is exposed to strongwinds install shield plates around the outdoor u...

Страница 38: ...p operation of the air conditioner 6 Disconnect the pipes 3 PresstheAirswing button and checkthefollowing 4 PressthePower button to stop the operation 2 PresstheMode button to select Cool or Heat mode...

Страница 39: ...5 Apply heat to the contraction tube to contract it 6 After tubecontraction work is completed wrap it with the How to connect your extended power cables Tools Crimping plier Connectionsleeve mm Insula...

Страница 40: ...QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www samsung com MAX_XSA_IBIM_DB98 33747A_E pdf...

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