20
Troubleshooting
Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.
PROBLEM
SOLUTION
The air conditioner does
not work at all.
•
Check power status and then operate the air conditioner again.
•
Plug in or switch on the circuit breaker and then operate the air conditioner again.
•
Check if you have set the Timer. Operate the air conditioner again by pressing the
Power
button.
The temperature
adjustment is not working.
•
Check if you have selected Fan/Turbo mode. In these modes, desired temperature is set to
auto and you cannot adjust the temperature.
Cool/Warm air does
not come out of the air
conditioner.
•
Check if the set temperature is higher(during Cool mode)/lower(during Heat mode) than
the current temperature. Press the
Temp +
or
-
button on the remote controller to change
the set temperature.
•
Check if the Air
is blocked by dirt. If there is a lot of dust on the Air
cooling(heating) performance may decrease. Clean them frequently.
•
Check if the outdoor unit is covered or installed near the obstacle. Take the cover and
take the obstacle away.
•
If you want to operate the air conditioner in the sunlight, cover the outdoor unit using
curtains or etc.
•
Check if the air conditioner is operating in De-ice mode. When the ice formed in winter
or the outdoor temperature is too low, the air conditioner operates in De-ice mode
automatically. In De-ice mode, indoor fan stops and cool air does not come out.
•
If the doors or windows are open, it may cause bad cooling (heating) performance.
Close the doors and windows.
•
Check if the air conditioner has just been turned on after stopping cooling(heating)
operation. In this case, just a fan will run to protect the outdoor unit compressor.
•
Check if the pipe length is too long. When the pipe length exceeds maximum allowable
pipe length, cooling (heating) performance may decrease.
working.
•
Check if you have selected Auto/Dry/
mode. In these modes, desired
temperature is set to auto and you cannot adjust the temperature.
Fan speed adjustment is
not working.
•
Check if you have selected Auto/Dry/Turbo/
mode. In these mode, fan speed
is set to Auto and you cannot adjust the fan speed.
Remote controller is not
working.
•
Check if your batteries are depleted.
•
Make sure nothing is blocking your remote controller sensor.
•
Check that there are strong lighting apparatus near the air conditioner. Strong light which
Timer function does not
set.
•
Check if you press the
Set
button on the remote controller after you have set the time.
The indicator is blinking
continuously.
•
Press the
Power
switch.
If the indicator is still blinking, contact the service center.
Odors permeate in the
room during operation.
•
Check if the appliance is running in a smoky area. Ventilate the room or operate the air
conditioner in Fan mode for 1~2 hours. (We do not use smelly components in the air
conditioner.)
MAX_XSA_IBIM_DB98-33747A_E.pdf
Error is indicated.
•
When an indoor unit indicator blinks, contact the nearest service center.
Noise is generated.
•
Depending on the status of the air conditioner usage, noise can be heard when refrigerant
Smoke is generated from
the outdoor unit.
•
If may not be a but it can be a steam generated by the defrost operation from outdoor
heat exchanger during Heat mode in winter.
Water is dropping from
the outdoor unit piping
connection.
•
