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Troubleshooting

If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply,
please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the back-cover
of this manual.

Issues

Solutions and Explanations

The TV won’t turn on.

•

Make sure the AC power cord is securely plugged in to the wall outlet
and the TV.

•

Make sure the wall outlet is working.

•

Try pressing the

POWER

button on the TV to make sure the problem

is not the remote. If the TV turns on, refer to “Remote control does not
work” below.

There is no picture/video.

•

Check cable connections (remove and reconnect all cables connected
to the TV and external devices).

•

Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video
outputs to match the connections to the TV input. For example, if an
external device’s output is HDMI, it should be connected to an HDMI
input on the TV.

•

Make sure your connected devices are powered on.

•

Reboot the connected device by reconnecting the device’s power
cable.

The remote control does not
work.

•

Replace the remote control batteries with the poles (+/–) in the right
direction.

•

Clean the sensor’s transmission window on the remote.

•

Try pointing the remote directly at the TV from 5-6 feet / 1.5-1.8M
away.

The cable/set top box remote
control doesn’t turn the TV on
or off, or adjust the volume.

•

Programme the Cable/Set remote control to operate the TV. Refer to
the Cable/Set user manual for the SAMSUNG TV code.

✎

Some of above pictures and functions are available at specific models only.

✎

To keep your TV in the optimum condition, please regularly update it to the latest firmware available on
the Samsung website (Samsung.com

→

Support

→

Downloads) via your internet connection, or by

downloading and installing the update via USB.

[UE9000-XU]BN68-04584E-00ENG.indb 37

2012-09-05 �� 3:45:38

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Содержание 75" ES9000 Series 9 SMART 3D Full HD Slim LED...

Страница 1: ...___________ E MANUAL 2012 Samsung Electronics Co Ltd All rights reserved BN68 04584E 01 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care centre Country Customer Care Centre Web Site EIRE 0818 717100 www samsung com U K 0330 SAMSUNG 7267864 www samsung com 0_BN68 04584E_Cover indd 1 2012 09 07 9 23 43 ...

Страница 2: ...g method between the countries Please check with your local SAMSUNG Authorized Dealer or the Samsung Call Centre whether it can be improved by reconfiguring TV settings Still image warning Avoid displaying still images like jpeg picture files or still image element like TV programme logo panorama or 4 3 image format stock or news bar at screen bottom etc on the screen for long periods at a time Co...

Страница 3: ...ly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electron...

Страница 4: ... and games AllShare Play Lets you access view or play photos videos or music located on USB devices digital cameras mobile phones and PCs PCs and mobile phones can be accessed wirelessly through your wireless network Anynet HDMI CEC Allows you to control all connected Samsung devices that support Anynet with your Samsung TV s remote e Manual Provides a detailed on screen user s manual that s built...

Страница 5: ...rately Check that there is no accessory hidden behind packing materials when you open the box CAUTION INSERT SECURELY LEST SHOULD BE DETACHED IN SET Smart Touch Control Batteries AA x 2 Remote Control Batteries AAA x 2 User Manual Power Cord Cleaning Cloth Samsung 3D Active Glasses Scart Adapter CI Card Adapter IR Blaster Batteries AA x 4 Cover Bottom Screws M3 x L6 x 5EA Assembling the Stand Wire...

Страница 6: ...enu Camera TV Controller The image is drawn by facing the front side of the TV Follow these instructions facing the front of your TV When selecting the function by moving the controller to the up down left right directions be sure not to press the controller If you press it first you cannot operate it to move the up down left right directions Before you use the TV camera for the first time you sho...

Страница 7: ... menu visible open the Source s by moving the Controller to the right The Source screen appears To select a Source move the Controller back and forth When the source you want is highlighted press the Controller Power off P With the Function menu visible select Power off P by moving the Controller downwards and then press the Controller To close the Menu Smart Hub or Source press the Controller for...

Страница 8: ...ttons become illuminated for a moment when pressed Using the remote control with this button set to On will reduce the battery usage time Returns to the previous channel Cuts off the sound temporarily Changes channels Displays channel lists on the screen Displays the EPG Electronic Programme Guide Displays information on the TV screen u d l r Move the cursor on screen menu item E Selects the menu ...

Страница 9: ...anguage Select a Language Select a menu language you want using your remote and then select Next The TV will display a menu using the selected language after next step 2 Use Mode Select the Home Use Mode Select Home Use using your remote and then select Next Store Demo mode is for retail environments 3 Network Settings Configure network settings To connect later select Skip To set up your network ...

Страница 10: ... Clock Mode Auto Set the current time automatically Manual Allows you to manually set the current date and time 9 Time Zone Depending on the country Setting the your Time Zone This step is only available when the clock mode is set to Auto Auto Set the time zone automatically Manual Set the time zone manually If you selected Manual you can select whether to turn DST Daylight Savings Time On or Off ...

Страница 11: ...onnect the TV to a digital device that does not support HDMI output use an HDMI to DVI cable and audio cables If you connect an external device to the TV that uses an older version of HDMI the video and audio may not work If this occurs ask the manufacturer of the device about the HDMI version and if it is out of date request an upgrade Be sure to purchase a certified HDMI cable Otherwise the pict...

Страница 12: ...ith a mobile device that supports the MHL function For more detailed information see Using the MHL function in e Manual When you use MHL devices via a MHL cable Picture Size is set to Screen Fit automatically But if you use MHL devices via an HDMI cable Picture Size is not set to Screen Fit automatically To view an original size select Screen Fit in the Picture Size menu Menu Picture Picture Size ...

Страница 13: ...ce only Component Cable Not Supplied Audio Cable Not Supplied Audio Cable Not Supplied Video Cable Not Supplied Scart Adapter Supplied Scart Cable Not Supplied BD Player BD Player VCR or DVD In Ext mode DTV Out supports MPEG SD Video and Audio only When you connect a Video cable to AV IN 1 the Colour of the AV IN 1 VIDEO jack green will not match the video cable yellow To obtain the best picture q...

Страница 14: ...I Cable Not Supplied HDMI Cable Not Supplied The optimal resolution is 1920 X 1080 60 Hz See the Display Resolution page for all available resolutions page 38 NOTE For an HDMI to DVI cable connection you must use the HDMI IN 1 DVI jack For PCs with DVI video out jacks use an HDMI to DVI cable to connect the DVI out on the PC to the HDMI IN 1 DVI jack on the TV Use the PC s speakers for audio PC D ...

Страница 15: ...send 5 1 CH sound to the home theatre receiver When the source is a digital component such as a DVD Blu ray player cable box STB Set Top Box satellite receiver and is connected to the TV via HDMI only 2 CH audio will be heard from the home theatre receiver If you want to hear 5 1 CH audio connect the digital audio out jack from your DVD Blu ray player cable box STB satellite receiver directly to a...

Страница 16: ...pear under Edit Name VCR DVD Cable STB Satellite STB PVR STB AV Receiver Game Camcorder PC DVI PC DVI Devices TV IPTV Blu ray HD DVD DMA Select an input source option and then select the name of the device connected to that source from the list that appears For example if you have your Blu ray player attached to HDMI IN 2 select Blu ray for that input If you connect a PC to the HDMI IN 1 DVI port ...

Страница 17: ...Voice Control and Voice Text Input are not available in all languages dialects or regions Performance will vary depending on the language chosen your pronunciation of such language the volume of your voice and ambient noise levels in your surrounding area We recommend performing the Voice Control Environment Test as described below prior to using Voice Control or Voice Text Input to test the level...

Страница 18: ... to use Trigger words You can select the Trigger Words that start the Voice Control function Alternatively you can turn on your TV using the Trigger Words if Voice Control function is set to On If the Trigger Words is set to Hi TV say Hi TV Power On If the Trigger Words is set to Smart TV say Smart TV Power On Voice command bar size Set the Voice command bar size mode to Minimum or Full Minimum di...

Страница 19: ...d screen you can use the Voice Text Input Mode Speak the Trigger words that you selected using the microphone embedded in the TV or press and hold the VOICE button on your remote 2 Say the word or phrase you wish to search for 3 The TV executes the spoken function Voice Control performance levels will vary based on the language spoken Major commands to control the TV operations by voice TV Power O...

Страница 20: ...de bar size is at the bottom of the screen 2 Control the TV using your hands Please note that the Motion control function closes if your hands go out of the cameras range While using the Motion control if you use the other device i e remote control keyboard etc Motion control closes Controlling the TV with your hands using gestures Access Motion Control Action Spread your hand in the direction of ...

Страница 21: ...Account Manager The Account Manager screen appears 3 Select Change account information The Change account information screen appears 4 Select Register face If you agree to use facial recognition select OK 5 Enter your account password 6 Move your face into the facial lines at the centre of the screen and then wait until the facial lines changes from red to green If Face recognition fails select Re...

Страница 22: ...insert the CI card before you mount the TV on a wall It may be difficult to insert after mounting Insert the card after attaching the CI Card Adapter on TV It is difficult to attach the module if you insert the card before attaching Using the CI or CI CARD To watch paid channels the CI or CI CARD must be inserted If you don t insert the CI or CI CARD some channels will display the message Scramble...

Страница 23: ...ease contact a service provider Insert the CI or CI CARD that supports the current aerial settings The screen will be distorted or will not be seen The Evolution Kit Slot Kit Sold Separately The evolution kit is designed to provide you with an opportunity to update the hardware specifications and apply the latest software version to your TV via an easy to attach update card TV Rear This socket is ...

Страница 24: ...s devices that access the network through an access point or wireless router typically a wireless IP Sharer to transmit an encrypted security code called an access key If Pure High throughput Greenfield 802 11n mode is selected and the Encryption type is set to WEP TKIP or TKIP AES WPS2Mixed for your wireless router Samsung TVs will not support a connection in compliance with new Wi Fi certificati...

Страница 25: ...ect a function using the Touch Pad P Changes channels RETURNR Returns to the previous menu VOICE Lets you access the Voice Control function When you press the button the TV displays the command list You can speak using the microphone embedded in your remote For more detailed information about the Voice Control function see SMART Interaction in the e manual or see page 32 NUMBERš Displays the Numbe...

Страница 26: ... remote control toward the IR Sensor of the TV and press any key on the Smart Touch remote control 2 The connection icons appear on the bottom left of the screen and the TV connects to your Smart Touch Control automatically If you want to perform the pairing process again press the reset button in the centre of the back cover using a pin or the tip of an unbent paper clip The Smart Touch Control w...

Страница 27: ...m one side to the other from top to bottom or bottom to top To move the Highlight continuously flick your finger across the Touch Pad from right to left left to right top to bottom or bottom to top RETURN VOICE NUMBER To Select an item Press the Touch Pad Using the Mute function If you press and hold the Touch Pad it has same effect as pressing the MUTEM button on your remote However if you press ...

Страница 28: ...the Touch Pad highlight the channel in the list you want and then press the Touch Pad You can also change the channel by touching the up or down channel icon on the Touch Pad If you touch the Touch Pad immediately after the TV displays the list of memorised channels Select a channel by moving or flicking your finger up or down and then pressing the Touch Pad To Display a History of the Channels Yo...

Страница 29: ...our batteries so that the polarity of the batteries matches the illustration in the battery compartment 3 Push it back Initial Pairing IR receiver Connecting IR Blaster Pairing complete 30cm 4m OPEN OPEN ON OFF PAIRING 1 When you turn the IR Blaster on the LED blinks 2 Move the IR Blaster to the direction of your TV s IR receiver and then press the PAIRING button once shortly on the bottom of the ...

Страница 30: ...ect Search brands TV service providers and then press the Touch Pad A keyboard and an entry field appear Enter the first few letters of the brand name of your device using the Smart Touch Control and then select Done at the bottom of the keyboard In the list that appears below the entry field select the brand name of your device and then press the Touch Pad If you want to search the brand of STB S...

Страница 31: ...del The model code recommended by the brand TV service provider will be downloaded Search Model Recommended model Previous Next 2 Select Download to download the recommended model code Download Previous Setup data for your device will now be downloaded to your Smart Touch Control Select Download on the TV screen using your Smart Touch Control 3 Point the Smart Touch Control fowards to the IR senso...

Страница 32: ...ure Mode Dynamic Suitable for a bright room Standard Suitable for a normal environment Picture modes apply preset adjustments to the picture N When connecting a PC using the HDMI DVI cable you can only select Entertain and Standard Picture Picture Mode Back Light Brightness Colour Contrast Sharpness Tint G R Changing the Preset Picture Mode Changing the Preset Picture Mode Picture Mode Menu Pictur...

Страница 33: ...he Index screen appears 2 To search for a topic select a letter The Index displays a list of topics and keywords that begin with the letter you selected 3 Select a topic or keyword you want 4 The e Manual page with the topic appears To close the Index screen press the RETURNR button To Change the screen position of the e Manual If the e Manual screen is not fully visible because of the OSD Menus s...

Страница 34: ... onto the wall attach the wall mount cover to the stand as shown Installing the Wall Mount Kit Lets you mount the TV on the wall You must use the dedicated wall mount kit WMN4277S sold separately for the installation For detailed information on installing the wall mount see the instructions provided with the wall mount Contact a technician for assistance when installing the wall mount bracket We d...

Страница 35: ... screw specifications Screws that are too long may cause damage to the inside of the TV set For wall mounts that do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too tighty this may damage the product or cause the product to fall leading to personal injury Samsung is not liable for thes...

Страница 36: ...n them onto the wall Confirm that the screws have been firmly installed onto the wall You may need additional material such as an anchor depending on the type of wall Since the necessary clamps screws and string are not supplied please purchase these additionally 2 Remove the screws from the back centre of the TV put the screws into the clamps and then fasten the screws onto the TV again Screws ma...

Страница 37: ...ctions to the TV input For example if an external device s output is HDMI it should be connected to an HDMI input on the TV Make sure your connected devices are powered on Reboot the connected device by reconnecting the device s power cable The remote control does not work Replace the remote control batteries with the poles in the right direction Clean the sensor s transmission window on the remot...

Страница 38: ...x 720 1280 x 800 1280 x 1024 1280 x 1024 1366 x 768 1440 x 900 1600 x 900RB 1680 x 1050 1920 x 1080 31 469 37 861 37 500 37 879 48 077 46 875 48 363 56 476 60 023 67 500 45 000 49 702 63 981 79 976 47 712 55 935 60 000 65 290 67 500 59 940 72 809 75 000 60 317 72 188 75 000 60 004 70 069 75 029 75 000 60 000 59 810 60 020 75 025 59 790 59 887 60 000 59 954 60 000 25 175 31 500 31 500 40 000 50 000...

Страница 39: ...ction Digital DVB T2 DVB C DVB S2 Colour Video System Analogue PAL SECAM NTSC 4 43 NTSC 3 58 PAL60 Digital MPEG 2 MP ML MPEG 4 H 264 AVC MP L3 MP L4 0 HP L4 0 Sound System BG DK L NICAM MPEG1 DD DD HEAAC HDMI IN Video 1080 24p 1080p 1080i 720p 576p 480p Audio 2Ch Linear PCM 32 44 1 48kHz 16 20 24bits Stand Swivel Left Right 0 Model Name UE75ES9000 Screen Size 75 inches Sound Output 15 W X 2 Dimens...

Страница 40: ...ance 12m Voice Voice Transfer Bluetooth HID protocol Supported Audio Data Rate 16KHz 16bit Suggested Sound Level 15 5dB from 0dB Full scale Bluetooth RF 2 4GHz CSM Band Pairing Method IR Triggered Standard Pairing Maximum Pairing Distance 4m Line of Sight Targeting IR Receiver on TV Maximum Working Distance 10m Line of Sight Setup Pairing with TV Yes Programming MBR TV Widget needed Operating Oper...

Страница 41: ...on TV Maximum Working Distance 10m Line of Sight Setup Pairing with TV Yes Programming MBR TV Widget needed Operating Operating Temperature 32 F to 104 F 0 C to 40 C Working Distance IR Normal 10m Max 12m BT 10m Working Angle 360 degree Working Hours 3 month 200 times button pressed day Compatibility LED TV Above LED E7000 PDP TV E8000 Dimension Set mm W95 D79 H65 WxDxH Package mm W88 D71 H102 Wei...

Страница 42: ... essential requirements and other relevant provisions of Directive 1999 5 EC The official Declaration of Conformity may be found at http www samsung com go to Support Search Product Support and enter the model name This equipment may only be used indoors This equipment may be operated in all EU countries Licence ...

Страница 43: ...ttention to cords at plug end adaptors and the point where they exit from the appliance y y To protect this apparatus from a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the set due to lightning and power line surges y y Before connecting the AC power cord to t...

Страница 44: ...rranty 4 This product is not considered to be defective in materials nor workmanship by reason that it requires adaptation in order to conform to national or local technical or safety standards in force in any country other than the one for which the product was originally designed and manufactured 5 This warranty covers none of the following a Periodic check ups maintenance and repair or replacem...

Страница 45: ...proved extension lead or consult your dealer for assistance However if there is no alternative but to cut off the plug remove the fuse and then safely dispose of the plug Do NOT connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord IMPORTANT The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL BROWN LIVE As these c...

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