Sam4POS 6600/4800II Program Manual v2.12
Appendix
•
339
Online
(Internet)
Operations
If your SAM4POS terminal is connected to the Internet, there are many valuable tools available for remote
customer support.
•
Save Log Files with Database via FTP
•
Upgrade SAM4POS Application Firmware
•
Export \ Import Configuration Data to CSV
•
Convert SPS-2000 or SPS-500 database to SAM4POS
•
Save Screen Captures from the SAM4POS Terminal
Remote FTP Log Backup
When reporting an operation issue or if you experience a generic FAILURE error message, we may
ask to receive the terminals Log’s with the Database. The log backup provides a means to save log
data and database files to a USB drive or an SD Card. We can also send the log data to an FTP site if
desired. Backing up to an FTP site requires access to an active internet connection.
1.
From the
PROGRAM MODE
, go to
SYSTEM
and select
LOG BACKUP
. The Log Backup dialog
screen displays:
2.
Check the
“WITH DATABASE”
selection to back up the database along with the Log Backup.
Note: PATH and DB FILE NAME are not used when backing up to FTP.
3.
Enter the
IP ADDRESS
or URL for the FTP site where you want to send the backup to;
Press Next
(
the
icon).
4.
Enter
0
for the
PORT NUMBER
; Press
Next
(the
icon).
5.
Enter a ‘Store Name’; Then Press
Done
(the
icon).
6.
Make sure the ‘WITH DATABASE’ option is checked; Press the
FTP
button to initiate the backup.
Содержание SAM4POS
Страница 10: ...10 Introduction Sam4POS 6600 4800II Program Manual v2 12...
Страница 169: ...Sam4POS 6600 4800II Program Manual v2 12 Program Mode 169 Text Font Styles...
Страница 267: ...Sam4POS 6600 4800II Program Manual v2 12 Program Mode 267...
Страница 276: ...276 Program Mode Sam4POS 6600 4800II Program Manual v2 12 Log Backup Example...
