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Warranty Conditions for the SAGEM D20 Dectphones
The new equipment attached hereto (the "Equipment") is warranted (spare-parts and maintenance) by
SAGEM Communication UK Ltd ("SAGEM"), subject always to the following conditions, against all manu-
facturing defects for a period of twelve (12) months from the date of purchase of the equipment (the "War-
ranty"). The Warranty is subject always to proof of purchase being provided to SAGEM's reasonable
satisfaction. Therefore, we would recommend that you keep your purchase invoice or proof of purchase
in a safe place in order to avoid any future problems. To avoid any doubt any accessories intended for use
with the Equipment (such as batteries, line cords etc.) shall be warranted for the shorter of (i) the warranty
period stipulated in documentation accompanying such accessories or (ii) three (3) months from the date
of purchase (as identified by valid proof of purchase).
Any and all Equipment which has required to be repaired during the above Warranty is thereinafter war-
ranted (spare-parts and labour only) * by SAGEM until the later of (i) Expiry of the above warranty period
set out above or (ii) three (3) months from the date on which SAGEM carried out the intervention.
This Warranty applies only if the Equipment has been used in normal conditions, in accordance with all
relevant instructions and provided that the Equipment is used properly for its intended purpose and has
not been subject to misuse or abuse.
In the unlikely event that you suffer any technical problems during the Warranty period, you must come
back to your reseller who will organise an intervention for the repair of your equipment via the Sagem's
Authorised Service Centre. Alternatively, please send your machine for repair directly at the Sagem's
Authorised Service Centre placing your product in a suitable packaging with the following indications:
Sagem Service Centre
FREEPOST SEA9898
Caldicot
NP26 5BR
Please state the following licence number on the right end top of your packaging for the transportation to
be at Sagem's expenses: SEA9898
Under this Warranty, provided that we have received notification of any warranty claim during the period
of the Warranty set out above, your Equipment will be sent by yourself via the process described above,
repaired and shipped back to your address in the mainland UK at no expense to you. No replacement
equipment will be provided during the repair process.
Prior to any repair of the faulty Equipment, please ensure that the following are performed:
•
Save all the details/ information/ data in your DECT directory as they maybe erased. SAGEM shall
be under no liability in the event of damage caused to your data and shall not under any circumstan-
ces reinstall the data in the Equipment.
•
Remove all personal data from the Equipment. SAGEM shall perform its obligations hereunder in
accordance with the Data Protection Act 1984 and 1998 and all other relevant regulations.
•
Include in the packing your name, address and telephone number.
•
Make sure that all the accessories are included with the Equipment and, if possible, into the original
package.
•
Include also a copy of the proof of purchase of your Equipment or the warranty card duly completed
by your retailer.
The statutory rights of consumers under mandatory provisions of law remain in force and are not in any way
affected by this guarantee. Without prejudice to the foregoing, If you are a consumer as defined in Section
12 of the Unfair Contract Terms Act 1977 nothing in these conditions shall affect your statutory rights.
Without prejudice to any other limitation stated in this respect the above Warranty shall not cover and SA-
GEM shall have no obligation with respect to the following: -
W
ARRANTY
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