36
PAGE HEADER.....
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Motor starts but no ground
coffee coming from
grind outlet
•
No coffee beans in bean
hopper.
•
Grinder/bean hopper
is blocked.
•
Coffee bean may have
become stuck in hopper.
•
Fill bean hopper with fresh
coffee beans.
•
Remove bean hopper.
Inspect bean hopper
& grinding burrs for
blockage. Replace parts
and try again.
Motor starts but operates
with a loud ‘racket’ noise
•
Grinder is blocked
with foreign item or chute
is blocked.
•
Moisture clogging grinder.
•
Remove bean hopper,
inspect burrs & remove
any foreign body.
•
Clean the burrs and grind
outlet, see page 31.
•
Leave burrs to dry
thoroughly before
re-assembling. It is
possible to use a hair
dryer to blow air into the
burr area to quicken the
drying process.
Unable to lock bean
hopper into position
•
Coffee beans obstructing
bean hopper locking
device.
•
Remove bean hopper.
Clear coffee beans from
top of burrs. Re-lock bean
hopper into position.
Portafilter overfills
•
Tamping fan was
removed for cleaning and
not replaced.
•
Check that the tamping
fan is in position and
mounted correctly to the
drive shaft, page 31.
Emergency stop?
•
Rotate the portafilter to the
left to stop the auto grind,
dose & tamp function.
•
Unplug power cord from
power outlet.
There is an alert on the
LCD eg. 'OVERHEAT
PLEASE WAIT',
'HEATING' etc.
See page 24 for list of alerts.
If problem persists, please
contact Sage Customer
Service or go to
sageappliances.com
TROUBLESHOOTING
