Sage BES500, Быстрое руководство

Страница: 18 / 192

18
PROBLEM POSSIBLE CAUSES EASY SOLUTION
Water does not flow
from the group head.
No hot water.
• Water tank is empty. Fill tank.
• Water tank is not fully
inserted and locked
into position.
Push water tank down completely
to lock into place.
• Machine needs to
be descaled.
Perform descale cycle.
• Coffee is ground too finely
and/or too much coffee in
filter basket and/or over
tamping and/or filter basket
is blocked.
See below, ‘Espresso only drips
from the portafilter spouts or
not at all’.
Espresso only drips
from the portafilter
spouts or not at all.
• Coffee is ground too finely. Use slightly coarser grind.
Refer to 'Coffee Dose and Tamping'
on page 10 and 'Extraction Tips'
on page 14.
• Too much coffee in
the filter basket.
Lower dose of coffee.
After tamping, trim the coffee
dose using the Razor™ dose
trimming tool. Refer to 'Coffee
Dose and Tamping' on page 10 and
'Extraction Tips' on page 14.
• Coffee tamped too firmly. Tamp between or 15–20kg
of pressure.
• Water tank is empty. Fill tank.
• Water tank is not fully
inserted and locked
into position.
Push water tank down completely
to lock into place.
• The filter basket may
be blocked.
Use the pin on the end of
the provided cleaning tool to
unblock the hole(s).
• Machine needs to
be descaled.
Perform descale cycle.
Water doesn't come
through (the machine
makes loud noise).
• Water tank is empty or
water level is below MIN.
Fill tank.
• Water filter has been
inserted without soaking.
Ensure that the water filter has
been soaked for 5 minutes before
inserting into the water tank.
Troubleshooting