NEW ROYAL
05 TROUBLESHOOTING
Saeco International Group
Rev. 01
Page / 07
5.2. Diagnostics mode
05
MENU
OK
ESC
SX1
DX1
SX2
DX2
SX3 SX4
DX3 DX4
To enter Diagnostics mode:
- Switch on the machine
- Press the four function keys in the sequence indicated below (
SX2, SX4, SX1, SX3
) before the
initialization bar is completed
1. Product counters
• Espresso
• Coffee
• Long coffee
• American Coffee
• Hot water
• Cappuccino
• Latte macchiato
• Hot milk
1
1
1
1
1
.
P
P
P
P
r
r
r
o
o
o
d
d
d
d
u
u
u
c
c
c
t
t
t
t
c
c
c
o
o
o
u
u
u
n
n
n
t
t
t
t
e
e
e
r
r
r
s
s
s
1
1
1
1
1
1
.
.
.
P
P
P
P
r
r
r
o
o
o
d
d
d
d
u
u
u
c
c
c
t
t
t
t
c
c
c
o
o
o
u
u
u
n
n
n
t
t
t
t
e
e
e
r
r
r
s
s
s
•
• Espresso
Espresso
•
• Coffee
Coffee
•
• Long coffee
Long coffee
•
• American Coffee
American Coffee
•
• Hot water
Hot water
•
• Cappuccino
Cappuccino
•
• Latte macchiato
Latte macchiato
•
• Hot milk
Hot milk
3. Water counters
3.1. Descaling cycle
• Since last
• Since second last
• Since third last
• Number of execution
3.2. Brewing unit cleaning
• Number of execution
• Since last
3.3. Since production
3.4. Water fi lter
• Since last reset
• Number of reset
3
3
3
3
3
3
.
.
W
W
W
W
a
a
a
t
t
t
t
e
e
e
r
r
r
c
c
c
o
o
o
u
u
u
n
n
n
t
t
t
t
e
e
e
r
r
r
s
s
s
3
3
3
3
3
3
.
.
.
W
W
W
W
a
a
a
t
t
t
t
e
e
e
r
r
r
c
c
c
o
o
o
u
u
u
n
n
n
t
t
t
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e
e
e
r
r
r
s
s
s
3.1. Descaling cycle
• Since last
• Since second last
• Since third last
• Number of execution
3.2. Brewing unit cleaning
• Number of execution
• Since last
3.3. Since production
3.4. Water fi lter
• Since last reset
• Number of reset
2. Error counters
2.1. Error log
• Error code
• Error index
• Error text
2.2. Errors reset
2
2
2
2
2
2
.
.
.
E
E
E
r
r
r
r
r
r
o
o
o
r
r
r
c
c
c
o
o
o
u
u
u
n
n
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t
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t
e
e
e
r
r
r
s
s
s
2
2
2
2
2
2
.
.
.
E
E
E
E
r
r
r
r
r
r
o
o
o
r
r
r
c
c
c
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o
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r
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s
s
s
2.1. Error log
2.1. Error log
•
• Error code
Error code
•
• Error index
Error index
•
• Error text
Error text
2.2. Errors reset
2.2. Errors reset
4. Hotwater fl owrate
• 100 ÷ 150
5. Cup temperature
• 75 ÷ 85
4
4
4
4
4
4
.
H
H
H
H
o
o
o
t
t
t
t
w
w
w
a
a
a
t
t
t
t
e
e
e
r
r
r
fl
fl
fl
fl
o
o
o
w
w
w
r
r
r
a
a
a
t
t
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t
e
e
e
4
4
4
4
4
4
.
.
.
H
H
H
H
o
o
o
t
t
t
t
w
w
w
a
a
a
t
t
t
t
e
e
e
r
r
r
fl
fl
fl
fl
o
o
o
w
w
w
r
r
r
a
a
a
t
t
t
t
e
e
e
• 100 ÷ 150
5
5
5
5
.
.
Cup temperature
5
5
5
5
.
.
Cup temperature
• 75 ÷ 85
Description of menus in diagnosis mode
PRODUCT COUNTERS
ERROR COUNTERS
WATER COUNTERS
HOTWATER FLOWRATE
CUP TEMPERATURE
MENU
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