Maintenance and Troubleshooting
General Troubleshooting Procedure
Troubleshooting Common Faults
Symptom
Possible Causes
Solution
Forgetting the management
interface login password
Please contact Ruijie Networks Customer
Service Department for technical support.
The status indicator is not on after
the switch is started.
The power supply module does not
supply power.
The power cable is in loose contact.
Check whether the power socket at the
equipment room is normal and whether the
power cable of the switch is in good contact.
The status indicator is red.
Fan alarm
Temperature alarm
Check whether the fan is blocked or damaged.
At this time, the switch already stops the normal
service exchanges. Check in time the working
environment of the switch, clean the dust on the