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General.
Unpack the fire carefully and retain the packaging for possible future use, in the event of moving or
returning the fire to your supplier. The Remote Control and batteries are packed separately in the
carton.
The fire incorporates a flame effect, which can be used with or without heating, so that the comforting
effect may be enjoyed at any time of the year. Using the flame effect on its own only requires little
electricity.
This model is designed to be installed in a surround or into a wall recess.
Before connecting the fire check that the supply voltage is the same as that stated on the fire.
Please note: Used in an environment where background noise is very low, it may be possible to hear
a sound which is related to the operation of the flame effect. This is normal and should not be a cause
for concern.
Electrical connection.
WARNING – THIS APPLIANCE MUST BE EARTHED.
This fire must be used on an AC ~ supply only and the voltage marked on the fire must correspond to
the supply voltage.
Before switching on, please read the safety warnings and operating instructions.
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
Do not put plastic components into a dishwasher.
Only slide out the drawer when the water tank needs to be filled or a lamp needs to be changed
otherwise you will inadvertently alter the water level and the flame effect operation.
Only use tap water in this appliance with a maximum hardness of 10 dH.
Always ensure that the fire is sitting on a level floor.
If you intend not using the appliance for longer than 2 weeks, drain the water from sump and
water tank and dry the sump.
Once installed, never move this fire or lay on its back, without draining the water from sump
and water tank.
The water tank, sump, sump lid, tank cap and air filters must be cleaned once every two weeks,
particularly in hard water areas
.
The fire appliance should never be operated if the lamps are not working.
The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing
lamps’.
Installation Instructions
Ensure that all packing items are removed (read any warning labels carefully).
Retain all packing for possible future use, in the event of moving or returning the appliance to
your supplier.
To reduce heat losses and to prevent any chimney updraught affecting the operation of your
fire we recommend that the chimney flue is blocked off, ensure that there is a slight gap for
ventilation.
Insert bulbs first before you connect to mains. Bulbs in separate pack.
To install the appliance;
Hold the fire by the sides and gently manoeuvre into position. Plug the fire into a 13amp/240 volt
outlet. Ensure that the supply cable exits at the front of the fire, at the right or left hand corner to
suit your supply socket location and is not trapped under the fire such that it might cause it to be
damaged.
Before switching on the appliance, please read the following instructions.
IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE
Important Safety Advice:
When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electrical shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and operation.
Do not use outdoors.
Do not use in the immediate surroundings of a bath, shower or swimming pool.
Do not locate the fire immediately below a fixed socket outlet or connection box.
This appliance is not intended for use by children or other persons without assistance or
supervision if their physical, sensory or mental capabilities prevent them from using it safely.
Children should be supervised to ensure that they do not play with the appliance.
Do not use this fire in series with a thermal control, a program controller, a timer or any
other device that switches on the heat automatically, since a fire risk exists when the fire is
accidentally covered or displaced.
Ensure that furniture, curtains or other combustible material are positioned no closer than 1
metre from the fire.
In the event of a fault unplug the fire.
Unplug the fire when not required for long periods.
Although this fire complies with safety standards, we do not recommend its use on deep pile
carpets or on long hair type of rugs.
The appliance must be positioned so that the plug is accessible.
If the supply cord is damaged it must be replaced by the manufacturer or service agent or a
similarly qualified person in order to avoid a hazard.
Keep the supply cord away from the front of the fire.
WARNING: In order to avoid overheating, do not cover the fire. Do not place material or
garments on the fire, or obstruct the air circulation around the fire.
The fire carries the Warning symbol indicating that it must not be covered.
RUBY FIRES
Mystic Fire RF20
Before using the manual controls firstly fill the water tank (See ‘Maintenance’, ‘Filling the water
tank’).
Manual Controls.
The manual controls are located behind the drawer.
(See Fig.2 for Manual Control lay out)
Switch ‘A’:- Controls the electricity supply to the fire.
Note: This switch must be in the ‘ON’ (
I
) position for the fire to operate with or without heat.
Switch ‘B’:- Controls the function of the fire.
Press once to turn on flame effect
. This will be indicated by one beep.
Although the main lights operate immediately it will take a further 30 seconds before the
flame effect starts.
Press to put fire in to standby mode.
This will be indicated by one beep.
Control Knob ‘C’:- Controls the intensity of the flame effect.
Turning the control knob clockwise increases the flame effect, turning the control knob anti-
clockwise will decrease the flame effect.
When the water tank is empty the main lamps go out. See instructions under ‘Maintenance’, ‘Filling the
water tank’. When this procedure is complete, the main lamps will illuminate but it will take 30 seconds
before the flames return.
Remote Control Operation
On the control panel, Switch A (see Fig.2) must be in the ‘ON’
( I )
position in order for the remote
control to operate. There are 2 buttons on the remote control. (See Fig.7)
To operate correctly the remote must be pointed towards the front fuel effect.
The remote control functions are as follows:
Press once to turn on Flame effect only.
This will be indicated by one beep. (270 watt)
Standby
This will be indicated by one beep.
Battery Information.
1. Unclip the battery cover on the back of the remote control. (See Fig.7)
2. Install AAA batteries into the remote control.
3. Replace the battery cover.
Discard leaky batteries
.
Dispose of batteries in the proper manner according to provincial and local regulations.
Any battery may leak electrolyte if mixed with a different battery type, if inserted incorrectly, if all the
batteries are not replaced at the same time, if disposed of in a fire, or if an attempt is made to charge a
battery not intended to be recharged.
Thermal safety cut-out
A thermal safety cut-out is incorporated in the fan heater to prevent damage due to overheating. This
can happen if the heat outlet is restricted in any way. If the cut-out operates, unplug the fire from the
socket outlet and allow approximately 10 minutes before reconnecting. Before switching the fire back
on remove any obstruction that may be restricting the heat outlet, then continue normal operation.
Tips for using your appliance.
1. Only pull out the drawer when its time to refill the water tank or change a lamp, otherwise it may
lead to excess water in the sump and reduced flame effect. If this happens empty the water from the
sump as instructed under ‘Maintenance’.
2. With the flame setting on minimum the unit will use approximately 40ml of water per hour and will
last 3 times as long than when it is at maximum flame setting.
3. Do not tilt or move the fire while there is water in the tank or sump.
4. Make sure that the fire is on a level floor.
5. The flame control knob ‘C’ (Fig.2) may be turned up or down to give a more realistic effect.
6. Sometimes the flames appear more real when the flame control knob is turned down.
7. Give the flame generator some time to react to changes you may make on the flame control knob.
Maintenance
WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE ATTEMPTING ANY
MAINTENANCE
Changing lamps.
If a large amount of the smoke appears grey or colourless it may be that one or more lamps have
failed.
You can check for lamp failure as follows.
1. Leaving the flame effect on, open the drawers fully, gently pull the drawer fully out by the tab. (See
Fig.3)
2. View the lamps from a distance in front of the fire and observe which lamp needs to be changed.
3. Put Switch ‘A’ in the ‘OFF’ position, and unplug the fire from the mains.
4. Leave the appliance for 20 minutes to allow the lamps to cool down before removing them.
5. Remove the water tank by lifting upwards and place in a sink.
6. Remove the sump as described in the Cleaning Section.
7. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp
holder, (See Fig.4 and 5). Replace with a Mystic original, 12V, 50W, Gu5.3 base, 8º beam angle, coloured
lamp. Purchase the lamps from your supplier
8. Carefully insert the two pins of the new lamp into the two holes in the lamp holder. Push firmly in
place. (See Fig.4 and 5).
9. Replace the sump and water tank and carefully close the drawer.
10. Switch on.
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