RTI VHD-8, Инструкция по установке и эксплуатации, Страница: 28 / 32

8x8 HDBT Video Matrix Switch
VHD-8
28
For news about the latest updates, new product information, and new accessories, please
visit our web site at:
www.rticorp.com
CONTACTING RTI
For general info, you can contact RTI at:
Tel. (952) 253-3100
Fax (952) 253-3131
info@rticorp.com
RTI TECHNICAL SUPPORT
At RTI, customer service and satisfaction is an utmost priority. If you are encountering any
problems or have a question about your RTI product, please contact RTI Technical Support
for assistance.
RTI provides technical support by telephone, fax or e-mail. For the highest quality service,
please have the following information ready, or provide it in your fax or e-mail.
Your Name
Company Name
Telephone Number
E-mail Address
Product model and serial number (if applicable)
If you are having a problem with hardware, please note the equipment in your system, a
description of the problem, and any troubleshooting you have already tried.
If you are having a problem with software, please note what version you have installed, the
operating system on your PC, a description of the problem, and any troubleshooting you
have already tried.
If you are calling about a software or programming question or problem, please be at you
computer when you place your call. This will considerably speed up the troubleshooting
process.
For technical support or assistance with your VHD-8, software, or accessories, contact RTI
at:
(952) 253-3137
support@rticorp.com
www.rticorp.com
For questions regarding service or repair, contact RTI at:
(952) 253-3136
service@rticorp.com
www.rticorp.com
Please do not return products to RTI without return authorization.
CHAPTER 6 | SERVICE AND SUPPORT